My room was not that big, and slightly noisy.

The best thing regarding this hotel is its location. Few steps from the spa and all the nice things in Merano. Also it has a superb breakfast considering the price.

Stayed in March 2024

Room size

Location and breakfast great customer service

Stayed in November 2023

Really great breakfast if you decide to opt in. Super lovely stuff. Beautiful town. Would not hesitate to stay here again.

Stayed in November 2023

location

Stayed in October 2023

This is a tricky statement for me but I feel it has relevance. My Italian is not good and my German is worse. I felt at times some of the staff regarded me differently because of the language barrier. Maybe I just imagined it.

My room was super comfortable. Mini-fridge & safe are always welcome. The wood paneling may have been a type of evergreen that emits aromatic oils, or they did some kind of treatment. Very refreshing. I had a nice big window looking down on the street. Breakfast is good and substantial. Make sure you get eggs with it. I preferred the fried to the scrambled only because the scrambled egg portion was so huge. The front desk staff was very helpful with decision-making in terms of hiking destinations and local attractions. When you stay at this hotel you have access to a discount on many things including Terme Merano, Meran2000 and Trauttmansdorff Gardens. These are must see places. I went to the spa twice it was so good. Get a 3-hour pass with sauna or a day pass at least once. The sauna area is incredible but so is the common area. Hotel restaurant and cafe are excellent and you can sit out on the street and watch the world go by. Excellent cocktails with generous pours. Have a gin tonic. Overall this is an exceptional place and I think you will have a wonderful time staying here. They did a special multi-course gala dinner for Ferragosto. One of the finest meals I've ever had in my life if not the finest. Very reasonably priced considering what you got for your money.

Stayed in August 2023

Too sall bed.

Very good place located at the city centre.

Stayed in July 2023

Footend of the bed was against the wall, not great for tall people

Great location in the city center. Everything included breakfast (ask whatever you like) was also really nice.

Stayed in July 2023

Room was a little small. Hardly room to lay out a suitcase.

Solid city centre location right by the pedestrianised area and close to the river. Nice hotel, bar out front, simple but decent rooms. Good breakfast setup but kept forgetting our order.

Stayed in April 2023

nothing to complain. would stay here again.

very clean, center of the city, kind staff, very nice breakfast

Stayed in April 2023

Great Breakfast - very central location - excellent, friendly staff

Stayed in March 2023

small room

good location in central Merano

Stayed in February 2023

I would say that the price of the room was a bit too high for its size and interior design style.

Great location, parking, clean room , big bathroom Hotel with super friendly staff, both check-in and check-out were professionally handled and easy. The cafe/bar downstairs has amazing.

Stayed in November 2022

minor niggles: - was not offered any cooked breakfast items (although plenty of cold items on buffet) - room decor is dated although some people will surely like it. All was in very good state except chair that broke as soon as I sat on it. - bed super comfortable but squeaky - low water pressure in shower and poor hairdryer.

- location (vicinity to the therme, restaurants, shops) - friendliness and kindness of reception staff - arrangements for parking and for therme - breakfast - free upgrade :-)

Stayed in November 2022

Very welcoming staff, helped parked car in garage opposite.

Stayed in August 2022

nothing

Well situated on the edge of the pedestrian area. Room had everything including a balcony and was quiet and comfortable. Hotel nicely decorated and very helpful staff. Nice restaurant and outside cafe. secure parking

Stayed in August 2022

The room size was on the lower end and the bathroom interiour could be renewed. But cleanliness was no issue.

The dinner was really delicious and the staff was very helpful and warm. We felt very much welcome and taken care of in a authentic way. The house itself has a "classic" style, but the personnel gives it a modern, open touch. We had quite some laughter together. The locaiton is central, but not loud.

Stayed in July 2022

Room are not as shinny as the hotel in general

Excellent breakfast, great stuff

Stayed in June 2022

the lamps in the main dining hall :-).

Lovely staff, great breakfast and great location. Loved the style (mostly).

Stayed in June 2022

Location, breakfast, dinner

Stayed in January 2022

Excellent location with a short walk to the promenade that circles the river.

Stayed in November 2021

Things are never perfect and can always be a little better.

Staff attitude. Promptness of service. Quality and diversity of breakfast buffet. Great location in centre of town. View from balcony.

Stayed in August 2021

Nothing

Very friendly and helpful staff at check in

Stayed in February 2024

Very nice rooms and a lovely bath. Not many other amenities though.

Stayed in November 2023

There was neither tea nor coffee in the room as advertised

The staff was friendly and helpful

Stayed in April 2023