Via Cosimo Albano, 16, 73010 Porto Cesareo, Italy
#9 of 29 hotels in Porto Cesareo
Guests' ChoiceBased on 14 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
9.6
Facilities
8.8
Staff
9.2
Value for money
8.5
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
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Showing 1 - 14
Reviewed: September 9, 2023
Jordi
United Kingdomall was good
Staff was very helpful and polite. The hotel was very clean and rooms were big.
Stayed in September 2023
Reviewed: July 13, 2023
Lynda
IrelandExcellent location, very friendly and helpful staff, good breakfast with lots of choice
Stayed in May 2023
Reviewed: May 14, 2022
Jackie
United KingdomNothing!
I loved the location overlooking the harbour. My room was large & spotlessly clean. I could walk out straight across the road along the waterside & into town. Lots of bars & restaurants nearby. Lovely seating in front of the hotel to just chill with a drink Staff were all friendly & helpful.
Stayed in May 2022
Reviewed: September 4, 2022
Ana
United States of AmericaI had to send a message to Booking.com for the reception to become nice (the lady who is there 8am-3pm)... the night girls are super polite and helpful. In addition the hotel has a major sound problem. You hear all around your room, the people at the gym, anyone in your floor who opens/closes the door, and the conversations of people in the room next and below you... oh, and the street noise too! And the wifi was very bad too!!!!!!
The housekeeping did a good job and the bathroom was great! c
Stayed in September 2022
Reviewed: August 16, 2021
Michael
ItalyThe window of the bedroom did not close fully. Therefore we had to suffer all night long terrible noise from the street in front of the hotel and from the bar/disco right next door. Further, the air condition did not work correctly. We tried to set 22 degrees to sleep but the temperature indicated on the a/c display - showing the real room temperature - showed all night long 28 to 20 degrees. Due to the window that did not close (some of the mechanism was broken) entered a lot of heat and noise. We had a very terrible night. We mentioned this issue to the owner the next day but she did not even care about checking the issue together with us. On the contrary, she responded in a very disinterested way related to our problem. After check out, we contacted the hotel again by email to receive a partial refund. We never received any response until we made a refund request through Paypal. It then took 2 weeks for them to respond, of course claiming that none of the mentioned issues were true and our partial refund was declined. Since the owner had the possibility to check on the problem ( the window which didn't close properly and the a/c not working) upon check out but did not even care about it and her complete disinterest in following up our written complaint showed me that the management does not care about taking good care of their guests. Since taking guests' problems serious is an important criterion in the hospitality industry this hotel does not meet this minimum requirement.
The hotel was renovated recently and is located inside the city center
Stayed in August 2021
Reviewed: October 18, 2023
John
United States of AmericaThere are no comments available for this review
Stayed in September 2023
Reviewed: August 1, 2023
Lepei
GermanyThere are no comments available for this review
Stayed in July 2023
Reviewed: July 21, 2023
Tomer
AustraliaThere are no comments available for this review
Stayed in July 2023
Reviewed: July 12, 2023
Anthony
MaltaThere are no comments available for this review
Stayed in July 2023
Reviewed: May 15, 2023
Ashok
United KingdomThere are no comments available for this review
Stayed in May 2023
Reviewed: October 15, 2022
Giulio
CanadaThere are no comments available for this review
Stayed in October 2022
Reviewed: May 12, 2022
Tessa
United KingdomThere are no comments available for this review
Stayed in May 2022
Reviewed: October 26, 2023
Camela
CanadaThere are no comments available for this review
Stayed in October 2023
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