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Reviews of Hotel Firenze e Continentale This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Paleocapa 7, 19122 La Spezia, Italy

#16 of 25 hotels in La Spezia

Guests' Choice

Review Score

Based on 459 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.3

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 26, 2024

    9.0
    Excellent hotel in a great location for visiting the Cinque Terra.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights

    Breakfast was very good and the rooms were clean and comfy. The location is superb, with easy access to La Spezia's main railway station.

    Stayed in January 2024

  • Reviewed: March 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The walls were a bit thin and the elevator was very small.

    The hotel is perfectly situated next to the train station. Staff was very friendly. It was possible to store our luggage at the day of checkout. Breakfast was decent. Rooms were clean. We got a free upgrade.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    7.0
    Location is perfect.
    • Leisure trip
    • Solo traveler
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    When I checked in, I got a wifi informant. After I reached my room, I wanted to use wifi. However, the username and password of wifi were not found. I have tried so many times but unsuccessful. I tried to call the reception but no number was found to call. I had to go down after a long and tiring day. When I told about this problem, the same female staff said, “i know, I know.” I wanted to tell her that if you knew you gave me a wrong info, why don’t you call my room??? I was quite upset as I really spent a long time to connect wifi so I showed my long face. Finally, the staff said sorry and gave me a correct wifi information. This is very disappointing and not professional at all. The shower box is very tiny and I had difficulty to take a shower although I am not a big size.

    Location is very good and convenient. When I dropped my suitcase in the morning, the female staff is very kind.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    7.0
    It was more than adequate but whilst entry was Hotel like, room was basic
    • Leisure trip
    • Solo traveler
    • Comfort Double or Twin Room
    • Stayed 3 nights

    Room decor.It

    Great location right next to station, supermarket nearby.

    Stayed in January 2024

  • Reviewed: February 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room is on the side of the busy street, but the window isn't insulated, so it gets quiet noisy.

    Spacious bathroom, high ceiling, plenty of lights

    Stayed in February 2024

  • Reviewed: February 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 2 nights

    The block around hotel only had two restaurants both fine dining one being a steak house and a small convenience store. Eat dinner before you come back to hotel if you want options.

    Nice breakfast buffet but a little pricey if you just want coffee and toast. Right across the street from the train station which is perfect if going to Cinque Terre or other day trips

    Stayed in February 2024

  • Reviewed: February 5, 2024

    7.0
    Would visit again only if very short stay
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room far too small ok for time we spent there but any longer I would have been disappointed

    Great location for station not too far to walk to restaurants in town

    Stayed in February 2024

  • Reviewed: January 30, 2024

    9.0
    Enjoyable stay in a modern, comfortable and perfectly located hotel
    • Leisure trip
    • Family with young children
    • Economy Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Modern facilities and close to the train station

    Stayed in December 2023

  • Reviewed: January 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I was not expecting to find such a nice hotel in the city. Staff was very friendly and accommodation was quite good. Location is amazing: 1min walk from the station and 5-10min walk to the restautant area.

    Stayed in November 2023

  • Reviewed: December 29, 2023

    9.0
    Greatly enjoyed our stay!!!
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Might be good to improve the room sound proofing. The people staying room above us were creating noise even late evening.

    Staff are very polite, helpful and welcoming. The breakfast buffet is super and kudos to the restaurant staff. The location is very comfortable going to Cinque Terre!

    Stayed in December 2023

  • Reviewed: November 15, 2023

    9.0
    Highly recommend, and will stay again next time
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Wifi connectivity in the guest room was not good, but works well in the lobby and public spaces.

    Friendly staff, nicely renovated, convenient location

    Stayed in November 2023

  • Reviewed: November 7, 2023

    9.0
    Great hotel and great location
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No real dislikes. Bed a little hard but on request they added a mattress topper which was very good of them we thought

    Very close to station for visiting Cinque Terre. Also close to town

    Stayed in November 2023

  • Reviewed: October 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing

    Next to the railway station Ideal for exploring the Cinque Terra

    Stayed in October 2023

  • Reviewed: October 14, 2023

    9.0
    excellent hotel for traveling to Cinquitere, Porto Venere, Lerice........
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights

    nothing

    Everything is fine - a modern, well-maintained hotel. Convenient location near the station, good breakfast. Good bed and linen. Clean. Good internet. I didn’t like the menu in the restaurant, it’s better to eat in the city, like a bar, sitting down is fine.

    Stayed in September 2023

  • Reviewed: October 14, 2023

    8.0
    Great
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower was very small

    Location great Staff great Breakfast great

    Stayed in October 2023

  • Reviewed: October 13, 2023

    9.0
    Very nice property. Really convenient in a great location.
    • Leisure trip
    • Group
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Earlier check in

    Cleanliness and hotel room were very good. Staff was very friendly and helpful. Hotel’s location walking distance to train station was great as was the parking garage.

    Stayed in October 2023

  • Reviewed: September 18, 2023

    9.0
    A lovely hotel in a great location
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The location was perfect for taking the train to Cinque Terre. Loved the breakfasts and the cleanliness and service of staff

    Stayed in September 2023

  • Reviewed: September 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Tiny shower

    Ideal location, 200 metres from train station to get Cinque Terre train. Also not far to restaurants. Great restaurant called Roma across from hotel

    Stayed in September 2023

  • Reviewed: September 12, 2023

    7.0
    Great location
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There is a difference in the rooms - some are modern and some not so modern with old school air con which isn’t great and noisy so just check what room you are booking.

    The location is the selling point for this hotel. If you are doing the cinque terre it is perfect as the train station is across the road. The reception areas are really lovely, friendly staff and the breakfast is good.

    Stayed in September 2023

  • Reviewed: September 12, 2023

    8.0
    Very nice for an overnight stay.
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night

    Breakfast was disappointing...no fruit left. No uncut bread...just small rolls and white sliced bread to toast.

    Location near the station was idea for us travelling. Room was very small but comfortable and quiet.

    Stayed in September 2023

  • Reviewed: September 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 2 nights

    Nothing.

    It is perfect stay to visit Cinque Terre.

    Stayed in September 2023

  • Reviewed: September 11, 2023

    8.0
    A nice comfortable hotel close to the railway station
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights

    The room keys were very old fashioned and inconvenient.

    A nice comfortable hotel close to the railway station

    Stayed in September 2023

  • Reviewed: September 10, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Room was quite dated but the hotel is being renovated. Also, there was no clothes iron in the room (which is quite common) but there was also none available from reception (which is very unusual & inconvenient). We were told it was "for security reasons".

    Great location right beside the train station, very convenient for exploring Cinque Terre by train. Not far from the port either if you want to see Cinque Terre by boat/ferry either. Lots of bars & restaurants nearby too.

    Stayed in September 2023

  • Reviewed: September 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    On site parking...gate and access arm were broken...should have parked at public parking lot in front of hotel

    Just a short walk to the train station...Plenty of nearby restaurants ....30 walk to the Harbour and Cinque Terra boat cruises

    Stayed in September 2023

Showing 1 - 25

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