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Via San Tomaso 50, 24122 Bergamo, Italy
22 January 2016
눉Lift didn't work. Windows opposite of other windows, the curtains had to be constantly covered (but this is common at such areas in Italy). Two single bed pushed together not one double bed.
눇Kind and helpful staff. Before we recieve keyes we had a map and all useful information without even asking :) We got triple room and the room was beautiful and really big. Huge bathroom and suprise: with washing machine! Kettle, tea and cups. For breakfast deliciuos toasts, milk, cereals, croissant with nutella or jam, for drink coffe, tea, hot chocolate. Payment after check out. Quite close to the hotel we had two restaurants/bars. Few steps away another which we recomend: The Gasthaus Osterria with delicious italian food (no pizza). Just around a corner free public parking. 10 min walk from the historic part of Bergamo city. One of the best hotel we've ever been. Thank you :)
6 January 2016
눉Wireless connection was simply non-existent. Duvets were stained and although slippers are non mandatory for three star establishments they would have been nice considering the slab floors.
눇Staff was very helpful
10 January 2016
눉Far from airport, much more than the about 3 miles indicated on the booking.com website. The transfer to the airport is not free: 1) it only operated from 8am to 11.59pm (if you have a flight before 10am then you are in trouble) 2) only a single transfer is free of charge The breakfast is only from 8am onward The room was cold when I arrived (11pm) and the heating was off during the night. It was super cold! The hot water was not available in the morning (I waited a long while with the water running and then I gave up).
눇Friendly and helpful staff and larger room than expected.
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