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  5. Reviews of Hotel Franchi

Reviews of Hotel Franchi 3 stars

Via G. Sgambati, 28, Novoli - San Donato, 50127 Florence, Italy

#293 of 372 hotels in Florence

Guests' Choice

Review score

Based on 625 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    7.9

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 23 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    You can’t walk to the airport from here (main roads) so will need to either get a taxi for about 15 euros or walk to tram stop about 6 mins away. Not an issue with the hotel per se, just something to note if you want a hotel that is ON the airport. Also there NEEDS to be a plug socket by the bed - not practical to charge a phone on the desk when you have an early morning alarm to get up for.

    Close to airport and tram stop, very clean, excellent check in facilities, comfortable bed.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Perfectly comfortable stay
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is close to the airport. It's only one stop by train ( T2) and a 5min walk. I was a bit worried that the App to open the doors to the hotel would not work, but someone was still there to help me although it was midnight.. It probably is an old hotel, which has been refurbished in a nice way. It has a good feel to it and breakfast in the lounge was perfectly relaxing. There is a bar to buy coffee, juice and croissants.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Convenient location
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    This is situated in an urban area, so it is surrounded by other apartment buildings. There aren’t views to speak of. There is an elevator to use which will hold a person and their 2 suitcases, but maybe not more than that. But the hotel was very well run and personal.

    This hotel is very close to the airport, and highly convenient if you want a place nearby. It is about a 5 minute walk to the T2 tram to the airport, or a quick ride taxi ride to the airport. The hotel is very clean, offers a place to eat breakfast, lunch, or dinner. The staff were friendly and helpful. The owner was onsite during our stay, and was a very helpful resource. He was knowledgeable, enjoyable, and professional. I was impressed by my interactions with the staff and the cleanliness of the room.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    there was no fridge (its own fault that didn't check in advance); a chair on the balcony would be a bonus; you have to take into account that there are thin walls, the arrival of neighbors at night, talking and snoring could be heard and it disturbed sleep

    design, cleanliness, near the airport

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Stay was great , but the breakfast was not served.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Not served breakfast

    I booked this hotel. And it was super comfortable . I booked it with the breakfast but staff clearly refused to serve us breakfast i stead asking us to pay money for it.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Shower a little bit little

    I think the room is a little bit better than a standard 3* hotel. That is why I rakned it as a 8! It is clean and big enough and the bed is so comfortable. Checkin and checkout are automatic and you can do it via a mobile app. I did not try meals so I cannot if breakfast is good or not.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Great location and friendly staff for a short, unplanned night st the Florence airport.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms were not sound proofed well.

    Awesome staff!!

    Stayed in April 2024

  • Reviewed: 13 April 2024

    7.0
    If you like taking cold showers this the hotel for you. Otherwise, it’s a descent hotel.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Clients need to have warm water for showers.

    The breakfast was fine as was the check in but having no hot water in the shower was awful.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Really nice for the price. Recently renovated. Looked better than the pics.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Door key process is a bit complicated.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    7.0
    Perfectly fine place to stay before an early morning flight
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Wish I had known that there was a minimum cost for taxi trips to the airport regardless of distance. The cost for a cab to the hotel from where we were staying in downtown Florence (a 30-minute ride) was the same as the cost for the 5-minute ride from the hotel to the airport.

    Room was fine; we had a very early flight and wanted a room near the airport; really just came and slept there. The hotel was helpful in calling a taxi for the morning.

    Stayed in April 2024

  • Reviewed: 25 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night

    The sound of other toilet flush bothered you, you could hear in your room, annoying at mid of night

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Would stay there again if traveling to the airport
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was a little too firm and shower too small.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Thin walls, in the morning you could hear people/cleaning staff making noise really easily. Also I would've prefered to be able to use the air conditioning for heating the room a little more.

    Very friendly staff. Nice, clean room with good facilities.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Actually nothing

    The staff

    Stayed in March 2024

  • Reviewed: 13 January 2024

    9.0
    Warm, welcoming, clean and comfortable. A home away from home.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    The property was clean, comfortable and homely and close to the airport for the last night of our stay in Florence. Staff were welcomibg and knowledgeable especially Alejandro. Would definitely stay again.

    Stayed in January 2024

  • Reviewed: 8 December 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately, despite the fact that the kept the windows if the room open before I arrived there, but for the whole night I could still smell the smoke.

    The room was nice, and the staff were polite and also nice. Generally, I recommend it.

    Stayed in December 2023

  • Reviewed: 3 December 2023

    9.0
    I enjoyed it and it was comfortable
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It is close to the airport but not safe to walk to the airport. The pedestrian walkway have been blocked

    It is clean

    Stayed in November 2023

  • Reviewed: 26 November 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bidet in the washroom was broken and was not working.

    The Room was clean and comfortable.

    Stayed in November 2023

  • Reviewed: 25 November 2023

    8.0
    Great-easy access to tram too.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms need a little updating but awesome hotel.

    Great location, nice staff, cool common area.

    Stayed in November 2023

  • Reviewed: 24 November 2023

    9.0
    fabulous, clean, large room perfect after a late flight.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Although very late the check in was easy and there was still someone at the front desk to help us which we were worried about. We chose this hotel as we landed late in the evening so no point heading into the centre of Florence itself. Added bonus that this hotel is only 3 minutes walk to the tram - direct to centre of Florence for only 1 euro 70. Reception were really helpful in pointing this out rtaher than paying 25 euros for a cab. Thank you.

    Stayed in November 2023

  • Reviewed: 21 November 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night

    near airport

    Stayed in November 2023

  • Reviewed: 18 November 2023

    9.0
    convenient and good value
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the food was convenient but a little on the expensive side, considering quality and amount of what you were given. the big focus on needing to have an app to access the property was a worry at first, but their good service allayed my worries

    I liked the way they were able to adapt to me not being able to download app and could let me access the building, and use a card for the room. lovely people who work there less than €20 by taxi to airport.

    Stayed in November 2023

  • Reviewed: 15 November 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 1 night

    close to airport

    Stayed in November 2023

  • Reviewed: 15 November 2023

    8.0
    excellent
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    small elivators

    location and clean

    Stayed in November 2023

Showing 1 – 25

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