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Via Cavour 213, Rione Monti, 00184 Rome, Italy
15 August 2016
14 August 2016
눇The atmosphere and the welcome by all staff, their need to serve and make you welcome was palpable. The location 300 yards from the Colloseum was awesome.
14 August 2016
눉front desk staff was fairly helpful. But a very rude bell captain addressed one of my children because he was sleeping on a sofa after a very long flight while awaiting our room to be ready for first checkin. needless to say a lady was doing the same thing before him and other customers did the same after him with nobody treating these people like my son was. This completely overshadowed our impression of the overall staff. I hope these guys realize that customers have to be treated as such even before the actual checkin
눇perfect location blocks away from coliseum, rooms newly renovated, decent breackfast area and breakfast service.
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