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Via Gioberti 23, Central Station, 00185 Rome, Italy
15 August 2016
눉We found the staff were not very friendly, helpful or understanding. We received no information about the hotel when we arrived, not even the time of breakfast. Our room was not ready so we were told to come back at a set time, when we returned we had to wait a further 50 minutes. Through no fault of our own the toilet broke and we had to awkwardly call reception to have it fixed no less than 5 times! We were given no apology, offered no solution, and only through asking ourselves did we finally receive a key to another room on the 1st floor (while we were on 5th) to use ONLY the bathroom. Overall we were not impressed with the service given for the price we paid for our stay!
눇The hotel is very nice aesthetically, modern decor and very comfortable rooms. Stylish interiors throughout hotel. Nice continental breakfast.
13 August 2016
눉We took the Exit from the train instead of the Metro, so we walked all the way around the " a bit scary" neighborhood with our big suitcases.. If there was a direction guide telling us that we should take the Metro exit Not the Train exit, it would be excellent! And if the Entrance can be a little bigger would be perfect.
눇Friendly staffs, very impressed that the security guard was standing outside the Hotel entrance not Inside! Felt very safe. Even though the neighborhood is a bit scary... The room is Big, clean n tidy, beds are comfortable. A very clean n neat Hotel. Will recommend it to friends definitely!
14 August 2016
눉The only thing that wasn't that great was the pastries on the breakfast buffet were sometimes a bit hard/stale, but breakfast over all was lovely.
눇Hotel was beautiful, so close to the main train station in Rome and close enough to walk to colloseum etc. Staff were really friendly and nothing was a problem for them.
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