Although the room is very nice, it was very warm and the air conditioning couldn’t be turned on due to the time of year. Although there was a window, it was very small so it didn’t allow for much air in to cool the room.

We had a lovely stay here! The location was excellent, very near to everything. Our room was very clean and the beds were very comfortable. The staff were very friendly and good quick breakfast!

Stayed in March 2024

Unbeatable location 200m from la Basilica de San Lorenzo one way; fro the Mercato the other way; and 300m from the tram stop to the airport

Stayed in February 2024

Wi-Fi was spotty.

Location was ideal, and staff from reception to the breakfast attendants were extremely helpful and friendly.

Stayed in April 2024

We only missed a lift.

There couldn't be a better localization. A very comfortable and clean apartament. The staff is very kind and provided everything we needed.

Stayed in April 2024

Truly enjoyed my stay here! Every member of the staff was lovely, super welcoming and accommodating - especially the blonde girl from reception (sorry, didn't get her name!). The room was ideal for a solo traveller - it had all the necessary amenities, was very clean and had a comfortable bed. The location is lovely too, right next to the Mercato Centrale which is useful to grab a quick bite/drink, and only five minutes away from Piazza del Duomo. If you enjoy walking then this is a great choice to explore this beautiful city. Will definitely reconsider for a future stay (hopefully very soon).

Stayed in March 2024

Wifi not great, but okay as we weren't in the rooms very often

Everything was amazing, the staff were very accommodating and even prepared bags for us to take in the morning with breakfast inside when we were going to be too early for a sit down breakfast. My colleague wanted to practice his Italian and the reception staff were great at accommodating him and having conversations in the morning. We stayed in the single rooms and were very nicely surprised at the size of the beds, they were a good size, much bigger than a standard single. One morning my colleague left his wallet on the table and the staff went out of their way to call me to let me know that they had it and kept it safe until we returned in the evening.

Stayed in March 2024

No fresh omelttes for b. Fast…..

Clean, central and close to attractions

Stayed in March 2024

Bad cellphone reception and wifi. Not the most important thing but it was difficult to book museum tickets online or plan a route when the connection kept failing

Great location. Friendly staff. Quite room. Breakfast okay.

Stayed in March 2024

Everything was perfect! No words to say since all were amazing and very professional! We had wonderful time and for sure we will return again to this place🙏

Stayed in March 2024

A little warm in the room, so we opened the window, but then it was too noisy. The second room was warm but it was not on the street so we left the window slightly open to let in some air.

The staff was very friendly and accommodating. We stayed 5 nights, then went away overnight to Ravenna, then returned for another night. Our bags had been taken to the new room. Also, the breakfast was very good.

Stayed in March 2024

Terrible wifi connection, almost impossible to use, slow and unstable, even just surf some websites was a pain. The room was very hot, the ventilation almost not existent, and the window couldn't be opened, so you get very bad air quickly.

The hotel is very well located, close to the main train station and the trams from the airport (both a short walk). All main attractions are also a close walk (10-15 mins). Very good breakfast (large continental style selection, not many hot options, but we are in Italy after all). The room was small, but comfortable.

Stayed in March 2024

The location of the hotel was ideal -- within a 10 minute walk of the train station, and within a few blocks of the Duomo and Academy (to see the David). The market is close by, as are several restaurants, and stores. The staff was friendly and helpful. The room was comfortable. Nice neighborhood -- we felt safe staying there. Lots of options for breakfast.

Stayed in February 2024

The coffee at breakfast was quite basic for Italy. I take coffee without milk and sugar. :)

Very good location, in the very center of the city. Great beads, rich breakfast. The host was very accommodating and helped us to do the meeting in the cafe, thank you very much

Stayed in February 2024

All staff are very helpful

Stayed in March 2024

Very comfortable hotel. Great location near the central market and train station. Staff was very kind and supportive! Excellent breakfast!

Stayed in February 2024

For tall people like I am (195cm) the bed was short. Though it is super subjective, since for majority of people it won’t be a problem. Open Wi-Fi I see as a super bad practice since many people might not use it as not secure. And yeah, it was the slowest elevator I’ve seen in 31 years 😆

Small, but cozy and clean room on the third floor. We had everything we needed in it including small fridge and kettle. Breakfast was included and it was a great start of our days. Fresh fruits, pastry, eggs, pancakes, bacon, you name it. Final touch with a postcard and cookies in a small bag at the day we left on the door handle - this is how every hotel should do. Such a small thing, but it made my day. Thank you to great hotel staff!

Stayed in January 2024

Tiny bathroom, small bedroom, but very well equiped

Very good breakfast, excellent location easy to walk around and close to public transportation. Staff very friendly and helpfull

Stayed in December 2023

It’s simple , modern , clean , great bathroom amenities and nearby leather market. Superb breakfast and very friendly team member . Whoever wanna come to Florence this is the best place to stay .you even have turndown amenities with hand written card wishing you have a wonderful stay .this is special touch that usually 5 star hotel will do it . Bravo Globus Urban Hotel.

Stayed in November 2023

The breakfast could use some more options but I do understand it’s a boutique hotel. I was able to leave feeling full. There were eggs and fruits which met my needs.

I like that it was in close proximity to the train, duomo, stores to shop, cafes and restaurants. I was able to take the train from the airport and the walk was only about 10 minutes. The room was cleaned after the first night, staff was warm and friendly.

Stayed in October 2023

Rooms were too small, particularly the bathroom. over priced for what it was.

very friendly staff. Cosy. very well located.

Stayed in October 2023

Rooms are really small and bathroom is super small.

Location was great.

Stayed in October 2023

Easy walk from the station and all the sites. Very friendly and helpful staff. Family room had third bed tucked away which was great.

Stayed in October 2023

Breakfast was amazing! Staff was so sweet and helpful.

Stayed in September 2023

All the staff were amazing, friendly. Knowledgeable and helpful!

Stayed in September 2023