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Via Vittorio Veneto 155, Via Veneto, 00187 Rome, Italy
14 August 2016
눉It's a shame that the hotel had no atmosphere. The bar and restaurants didn't seem to have many customers while we were staying there- perhaps this is because everything is overpriced. It is definitely a hotel for people travelling on large business expenses rather than for couples on holiday.
눇The maid service in the room was excellent. The staff were quick to fix problems, provide missing items for the room and they were all friendly and helpful - especially the porters on the main door. Our room was amazing and worth it's five star rating. The hotel is in a great location for getting around Rome on public transport.
19 July 2016
눇all around good experience
9 August 2016
눉Room was not as shown in the picture although we booked 5 months in advance for our honeymoon. We were given a shower with a curtain (which is not 5 star standard). After a 3 hour wait, we were offered an upgrade but were then told we would have to pay for it, despite the fact that they admitted the mistake was theirs! Very disappointing customer satisfaction. They sent us champagne to cover their mistake.
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