Staff both at the desk and the restaurant were exceptionally helpful and kind. Very professional. The rooms were spacious and very well decorated. The whole site is of a very high standard!

Stayed in April 2024

Mattresses. Back ache. All of us. Apparently at the moment Spanish

Service, help, staff.

Stayed in April 2024

The fitness centre is very small with substandard equipment, considering the standard of the hotel.

The staff are all amazing - polite, helpful and really caring!

Stayed in March 2024

La location invidiabile

Stayed in December 2023

From the minute we arrived we were delighted with our choice of hotel. Even though it was a bit outside village they had shuttle bus to bring you to village/train station. Reception staff were fab and very helpful, Vincenco the driver was very nice. Patrizia, Tanya and Zaira in the Eden Spa were really great. Pool was fab. Restaurant staff were top professionals

Stayed in October 2023

Amazing hotel, truly beautiful with green gardens and great view of Vesuvio. Super friendly an efficient staff.

Stayed in August 2023

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Excellent hotel! Very professional and friendly team, great restaurant, nice garden with places to relax, excellent treatments in the wellness, … On top, the hotel is close to Pompei, Napels, Sorento, …

Stayed in October 2023

I think hotel lives up to the expectations we had.

Hotel stays in a good location to explore Capri/Amalfi coast without needing to take a lot of the traffic from the coast. Hotel is very pleasant. Staff is friendly and helpful in all fronts, from concierge to bars and restaurant. Facilities are very good, clean, beautiful.

Stayed in October 2023

The only thing I would say is the pool was too cold to swim in. Heater would be nice as the pool area is beautiful.

Peaceful, relaxing, and secluded location. Away from the hustle and bustle of all the tourist traps! Breakfast was delicious, with an awesome view on the terrace. Restaurant was outstanding. The Bolognaise and lamb chops were delicious. The Maître D, Gennaro was awesome! Wonderful customer service. Attentive, kind, and amiable staff. Everyone greeted us with a smile and we’re very warm. The spa was great! Loved our stay! We didn’t want to leave.

Stayed in October 2023

The only negative we have is the beds were quite hard.

Breakfast was a feast for the eyes as well as the tastebuds. The views from the rooftop terrace are the best start to your day. The food was fresh, coffee good and freshly squeezed orange juice delicious. Staff were so friendly and could not have done more to help us during our stay. The gardens were a lovey place to relax with a cold drink and just enjoy the peace. Pool was not too busy and never struggled to get a lounger.

Stayed in August 2023

No milk in fridge fir our cup of tea.

Lovely setting with good pool, but we had fantastic dinner one of the best for a long time. Breakfast served at the top of the hotel with great ambience was very good

Stayed in September 2023

Liked everything!

It was beautiful and the staff were very kind

Stayed in September 2023

Those are minor points, but worth mentioning: During my stay (5 days in September) the hotel had 3 weddings on the property (on 3 different days). It did not harm my experience but until 22h there was loud music that entered the rooms, and the parking lot got a bit crowded. Also, the breakfast options were the same every day (good quality, though) and the restaurant staff was not as attentive as the front desk.

The hotel is among one of the most beautiful ones I have ever visited. I felt like a princess in a wonderful castle. The garden is very well maintained, the common areas are astonishing, and the rooms are well decorated as well. The front desk is super helpful and overall service is really good. Would definitely come back to spend some relaxing time.

Stayed in September 2023

Apart from the notes I wrote, everything is perfect.

The pool should be heated during this period. abareakfast was excellent. In the bathroom, the general plumbing (taps and pipes) is not in good condition and looks outdated. the servise was exselent. We received special, kind and tolerant treatment from the receptionist Mrs. ERMINIA

Stayed in September 2023

The only comment I can make here is that the hotel is 20 - 30 minuets walk from the nearest town centre along a not very pleasant road. Not dangerous, just no footpath in places or alongside a busy main road. There is an hotel shuttle but it is not very frequent. It would be good if it could run more often since a taxi for the mile or so into town costs €15 - €20. Warning, be wary or taxis in the Naples area as they will try to rip you off. Agree the price before you start and still expect to be overcharged.

This is luxurious hotel with large comfortable rooms. We had a room with a view of Vesuvius and the Bay of Naples. The hotel has a first class restaurant although the menu is a bit limited if you intend to eat there every night. Breakfast is a fantastic buffet on the roof with views in all directions.

Stayed in September 2023

Small room

Service and location and view of Vesuvio

Stayed in September 2023

Lovely hotel with exceptional staff

Stayed in September 2023

Kitchen Did not always deliver Especially on lunch and fish .. maybe bad lack

Charmigt old style italian Very Nice staff overall

Stayed in September 2023

Nothing

Great hotel! View from the breakfast taras amazing! Very good food selection for breakfast. Al carte restaurant exceptional! The staff very welcoming . Thank you for everything. Our stay was amazing

Stayed in August 2023

Lovely gardens, nice hotel, good food, staff excellent

Stayed in August 2023

Beautiful garden, nice hotel with a good breakfast.

Stayed in August 2023

I really can’t fault it. We had an issue with ants in the bathroom on the first night. This was dealt with professionally by staff who offered alternative rooms until it’s was cleaned next morning. The hotel location would require a car to get to nearby venues and beaches.

The staff were exceptional. They always went the extra mile to help and make our stay as comfortable and enjoyable as possible. The hotel facilities are excellent. The gardens are impressive and the bar / seating areas are perfect for evening drinks. We enjoyed the breakfast on the rooftop which had amazing views of the sea and mountains. We had couple of dinners at the hotel restaurant and thoroughly enjoyed the food and service provided. We also recommend trying the spa facilities and massage. The gala dinner and live music were a nice gesture. Although we only missed the dinner itself as we returned late from a day trip, we enjoyed the dessert and live music.

Stayed in August 2023

Bed was too hard for me with previous back problems would prefer soft mattress with springs. Kids bathroom had drain smell which kept coming back and we had to ask 3 times to refill shower toiletries and broken kettle.

Lovely elegant interiors and hotel grounds beautiful and full of local character and elegance. Lovely pool and music playing in the gardens. Gorgeous restaurant and rooftop breakfast with views of Vesuvius and Bay of Naples. Attentive restaurant service, lovely food.

Stayed in August 2023

The location was a little inconvenient. It took quite a long time to reach the nearest village on foot. But if a car is rented, then it is already different. Taxis were expensive to use just to get to and from the village.

At the pool, the atmosphere is quiet and peaceful, you can enjoy a peaceful rest very well. The breakfast was not rich, but you could eat well. The room is small but comfortable. As we spent little time in the room itself, it was good enough. The territory of the hotel is fabulously beautiful and the staff excellent. Thanks, definitely recommend!

Stayed in August 2023