The hotel isn't a 5 star hotel - it is a dated but trying it's best. We had read the reviews so were expecting this. The bus into town does stop at another hotel on the way - and was regularly too full to take all the passengers from there.

There was a good selection for breakfast - the location was fine with a regular bus into Sorrento (about a mile away). The staff were friendly and helpful.

Stayed in October 2023

It is a little old hotel. Breakfast could be batter for a hotel with 5 stars. Good balcony but not good view.

the transport to the city was several times a day. Room was good ( they gave us a suite). Parking.

Stayed in October 2023

Poor location, way out of centre. Needs refurbing in certain places like lifts and carpets.

Excellent

Stayed in October 2023

Coffee at Breakfast could be better! There’s a steep hill up to hotel with no footpath .

Clean & Comfortable hotel. Helpful staff at pool ! Nice breakfast. Comfy beds!

Stayed in October 2023

Not close to sorrento and have to depend on a bus

Interiors

Stayed in June 2023

Lovely staff and hotel.

Stayed in August 2023

Location

We booked the junior suite and the room size was amazing. Very friendly service they allowed us late checkout till 3 pm.

Stayed in August 2023

Food quality could have been better.

Staff were exceptionally good and helpful.. Hotel was grand

Stayed in June 2023

Breakfast could have been better, not 5 star, eggs overcooked and cereal not great.

Pool was nice, room & shower were good and clean, staff were friendly

Stayed in July 2023

Need upgrades

Location

Stayed in July 2023

Nothing good value for money for where you are.

Car park was big, the location was perfect, the swimming pool was small but good enough! Air condition was amazing!! Room was big. The staff were great and helpful

Stayed in July 2023

The smell is a bit of an old hotel, but not that strong. Barbiqu dinner wasn't good.

Amazing hotel with a nice pool. Very wide and pleasant. The rooms are unique and with a porch. Breakfast is nice, service is good. We liked this hotel.

Stayed in July 2023

No pool side snacks after 2:30pm except for a plain toasted sandwich - this would have been a perfect stay if there was a better "snack" menu all day long. Hamburger on the menu is not an "American style burger which was disappointing, but all the Italian style food was excellent.

Breakfast was good and lots of choice. Location was good just a short drive from Sorrento central palazza. Staff good, pool area good. Don't trust Google Maps to guide you to this place if driving, it had a tendancy to direct you down a back alley to get to the hotel, leading to a dead-end.

Stayed in July 2023

The location is a bit far out and while there is a shuttle bus, it only runs a few times a day. Luckily we had hired a car so we were not dependant on the bus. The room was a little tired, and the pillows incredibly uncomfortable, and the "balcony" was simply narrow railings so no space to sit out which was a shame. However, overall I would recommend this hotel.

The decor is stunning, with lots of fantastic object d'art pieces scattered throughout, and the staff are exceptional. They went out of their way to make us feel welcome and valued - particularly the reception team and Mr Giavani in the restaurant. There were always spaces on the plentiful sun loungers and the pool area was kept very clean and tidy.

Stayed in July 2023

A double bed was two singles put together The breakfast wasn't brilliant

The venue

Stayed in July 2023

Just the shuttle bus timetable - there is one at 17:00 and 18:00 but the next one to Sorrento is at 20:30. If you have been out during the day to one of the local sites such as Pompeii - making the 18:00 bus is likely to be a bit of a rush. Restaurants in Sorrento are quite busy later and there is usually a wait to get in anywhere if you have to take the 20:30.

Very helpful and friendly staff - especially reception and cleaner. Family room and bathroom were spacious and kept very clean. Lovely pool area to sit and relax - as the hotel is well away from the main road it is nice and quiet. Shuttle bus to Sorrento is a life saver though agree that guests would find one or two extra runs a day helpful - train station is only 10 minutes walk and great as an alternative. Breakfast selection was decent though after a week or so you might find yourself in need of a change.

Stayed in July 2023

Breakfast was average

Lovely hotel with Italian feel and lovely pool! Dinner was also delicious and in a beautiful setting. Bus into Sorrento super easy

Stayed in June 2023

the breakfast could be more variety

the sea view from the room was amazing and the pool

Stayed in June 2023

Location was fabulous with shuttle bus to Sorrento town centre. Our room happened to be a suite which was a bonus with pool and water views. Breakfast was great. Reception staff were professional and very helpful.

Stayed in June 2023

Bottled water in the room would be a nice touch, but the Pool bar was near so not really an issue.

We had super views from our room overlooking Sorrento bay,and the beautiful rugged landscape.the facilities really suited us pool ,gym and music available some evenings .The evening buffet and breakfast were really good with plenty of choice.Overall the staff were really good but especially in the dining area went out of their way to be helpful.The frequent shuttle bus to Sorrento is a great service providing access to Sorrento.

Stayed in June 2023

it does need a bit of a refresh of the bedrooms - particularly bathrooms .. shuttle great but needs to have more slots in the evening..

beautiful, opulent, art deco style & pool

Stayed in June 2023

The only small problem was the hairdryer which kept cutting out!

The hotel was well located, spotlessly clean, friendly and helpful staff. Great pool, and great shuttle bus to Sorrento.

Stayed in June 2023

Breakfast buffet was adequate. Could be improved if fresh coffee, option of cooked to order (recognising this adds requirements for extra staff and wait).

Clean and comfortable. Some of the decor is a little tired but overall we really enjoyed our stay. Giovanni is the star of the hotel and his disco night, DJ skills and dancing all added up to a superb night! All the staff were great and the food in the A la carte restaurant was really good. The shuttle bus into Sorrento was handy and always on time.

Stayed in May 2023

The hotel arrangement.

The staffs were very friendly and helpful.

Stayed in May 2023