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Piazza Santa Maria Novella 16, Santa Maria Novella, 50123 Florence, Italy
May 22, 2016
눇There is no better location in the city than where this hotel is located. Very welcoming staff. The room is just perfect, I mean perfect in every aspect of it: absolute cleanness and brightness, recently marvelously renovated and furnished with no less than first class furniture and drapes. High ceilings and large windows, and the best bed you can expect. Extremely pleasant living rooms and common spaces with a beautiful winter garden. Staff did their best to find last minute reservation in well known restaurants when we failed ourselves. I am a world traveler, and this is a hotel I'll remember. Congrats to the management for an exceptional hotel.
May 20, 2016
눇The staff, especially Rodolfo who was so kind and professional to offer us an upgrade after we had an issue in our room
May 19, 2016
눉The classic room should be called to be renovated room. The room is run down and not very nice. The hotel gives you free minibar use to compensate. If I had realised this on forehand I would have booked a better room or a different hotel.
눇Friendly staff. Hotel is beautiful in the renovated parts b
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