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  5. Reviews of Best Western Premier Hotel Royal Santina

Reviews of Best Western Premier Hotel Royal Santina This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Marsala 22, Central Station, 00185 Rome, Italy

#250 of 918 hotels in Rome

Guests' Choice

Review Score

Based on 1152 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.2

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    8.2

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 27, 2024

    10
    Great hotel short trip travellers
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Close to Termini. Metro access. Neat, clean and modern property. Very helpful staff

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Comfortable and quiet
    • Leisure trip
    • Group
    • Comfort Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Access to drinking water. Would like a bottle of tap water for the room.

    The bed was really comfortable and the room was quiet so I slept very well which I usually find hard.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Very Good
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff from the front desk are all are accomodating and helpful. Including Chris who do all around duty to all guest when they needed.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    10
    Best location, very good breakfast and in general good value for money
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 1 night

    The breakfast was excellent, and the buffet was more than expected for four stars. The location is the best thing of course, as it is right next to Termini station so easy when you arrive and leave Rome. To get to the city centre (around Trevi) is 15 minutes of nice walking. Staff was very helpful and explained what train to take to the airport and from what platform. The small room is quite small, but enough for one person or two on a budget.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Comfort King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Malfunction shower door

    Very convenient and close to train station

    Stayed in March 2024

  • Reviewed: March 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Foarte curate, multe opțiuni early check in late check out, transfer aeroport etc.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    10
    Great place to stay near Roma Termini
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 4 nights

    Clean hotel. Nice facilities. Great customer service.

    Stayed in January 2024

  • Reviewed: March 10, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    N/A

    Location was good for everything buses trains hop on and off bus transfers to airport restaurants bars and food Hall in railway station also could walk to some attractions as well

    Stayed in March 2024

  • Reviewed: March 9, 2024

    8.0
    Excellent location (Rome attractions and city center/ Termini train station)
    • Leisure trip
    • Couple
    • Comfort King Room
    • Stayed 1 night

    Nothing

    Breakfast very good. Location next to Termini train station which has a mall , supermarket, pharmacy. Room very is modern and new Excellent location near to Rome attractions and city center and Termini train station.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Always professional, always good quality

    Stayed in March 2024

  • Reviewed: March 4, 2024

    7.0
    Best Western Hotel Royal Santina
    • Leisure trip
    • Family with young children
    • Comfort King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    - No complimentary water in the rooms - Far from main attractions

    - Spacious rooms - Near Termini train station

    Stayed in March 2024

  • Reviewed: March 3, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Best hotel in the area

    Stayed in March 2024

  • Reviewed: February 28, 2024

    10
    Excellent location near to Rome attractions and city center and Termini train station.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 9 nights

    Staff very helpful. Breakfast very good. Location next to Termini train station which has a mall , supermarket, pharmacy. Room very is modern and new

    Stayed in February 2024

  • Reviewed: February 27, 2024

    9.0
    • Business trip
    • Couple
    • Comfort King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: February 23, 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Can’t think of anything

    Very well positioned to Rome Termini Station. We were able to walk to the Trevi Fountain from the hotel (with the help of google maps). Also very good restaurants close by. Nice breakfast, friendly staff and clean, modern bedroom. I would stay here again.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    9.0
    Wonderful stay in the occasion of celebration my wife birthday
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    closed from everything , clean, conform, staff

    Stayed in February 2024

  • Reviewed: February 22, 2024

    10
    Will definitely come and stay again!
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    2 Mins walk to the main train station. Hop on and off bus is literally opposite the street. We got upgraded to a room with bathtub when we told them casually that we are here to celebrate our anniversary. Breakfast in the hotel was good. Pastries were fresh and yummy. Food and convenience stalls available next door and surrounding the hotel.

    Stayed in January 2024

  • Reviewed: February 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location

    Stayed in February 2024

  • Reviewed: February 19, 2024

    10
    very good!!
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a bathtub and it was beautiful.

    Stayed in February 2024

  • Reviewed: February 14, 2024

    10
    Best hotel near Termini
    • Business trip
    • Solo traveler
    • Comfort King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in January 2024

  • Reviewed: February 12, 2024

    8.0
    Clean, well appointed hotel in excellent location
    • Business trip
    • Solo traveler
    • Comfort King Room
    • Stayed 1 night

    Location opposite train station was ideal

    Stayed in February 2024

  • Reviewed: February 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Meal in the hotel wasn't the best, veg lasagne was just strips of lasagne sheets and pesto and burger was missing the bun as they didn't have any buns. 2 disappointing meals and 2 drinks 52€.

    Rooms were of a good size, clean and tidy, excellent shower

    Stayed in February 2024

  • Reviewed: February 5, 2024

    10
    Exceptional
    • Business trip
    • Group
    • Comfort King Room
    • Stayed 3 nights

    N/A

    Very close to the Roma Terminal. Super convenient.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    10
    Great location for a stay in Rome.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    Could have used a few more square feet ,but met our needs well.

    Small room, but comfy. Very clean and quiet for being 1 block from Termini Station. Great location for travel in or out of Rome.

    Stayed in November 2023

Showing 1 - 25

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