Via Luigi Alamanni 15, Santa Maria Novella, 50123 Florence, Italy
#266 of 372 hotels in Florence
Guests' ChoiceBased on 895 hotel reviews
8.0Cleanliness
8.5
Comfort
8.3
Location
9.0
Facilities
7.9
Staff
8.9
Value for money
8.0
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 9, 2024
G
United States of AmericaWonderful location - just 100 metres from the Tram from the airport and across the street from the central train station. Excellent breakfast. Helpful staff.
Stayed in January 2024
Reviewed: March 1, 2024
Chee-kong
United KingdomNothing much.
Clean room, central location and direct tram from airport.
Stayed in February 2024
Reviewed: February 29, 2024
Rachel
DenmarkOur room was very hot, if we hadn't arrived so late (gone midnight) we'd have asked the hotel for a fan but we were too tired. Otherwise it was great.
Room was large and well equipped. Location was very convenient. Staff were very friendly and breakfast was generous.
Stayed in February 2024
Reviewed: February 28, 2024
Jeffrey
United States of AmericaTelevision only had italian speaking channels and no cable or satellite channels. The room was a bit noisy due to the streetcars running on the street in front of the main hotel entrance.
Nice sized room with balcony across the street from the main train station and within walking distance of several restaurants and cultural sights in Florence. Reception was very helpful and there is a room to store luggage, if your room is not ready. Large breakfast buffet.
Stayed in February 2024
Reviewed: February 27, 2024
Alan
United KingdomIn the early hours of the morning can hear trams and traffic for rooms in the front.
Good location,, 20 minutes tram from airport. Walking distance to main attractions.
Stayed in February 2024
Reviewed: February 22, 2024
Fiorella
Costa RicaA little old
Good location
Stayed in February 2024
Reviewed: February 17, 2024
Ricardo
BelgiumVery good location just a few steps from train station and nice walking distance to the city center.
Stayed in February 2024
Reviewed: February 15, 2024
Marco
BrazilExcelente breakfast and room. Located next the train station, but not that far of the center.
Stayed in February 2024
Reviewed: February 14, 2024
Hanan
United Arab EmiratesNo fridge in the room no kettle
Location, room size staff 24 hr reception, elevator, clean
Stayed in February 2024
Reviewed: February 12, 2024
Heikki
FinlandPlease, do not use scented detergents and disinfectants in the bathroom. Many people are hypersensitive to them. The shower cubicle is very small.
Excellent breakfast, friendly service
Stayed in February 2024
Reviewed: February 12, 2024
Hanan
United Arab EmiratesBreakfast can be better and needs to add a fridge and kettle in the room
Location is amazing near dumo 15 min by walk they upgrade my room for free amazing view from the balcony clean and neat free tea and hot water all day
Stayed in February 2024
Reviewed: February 11, 2024
Rona
United KingdomNoise from road No kettle in room
Really close to train station and city centre Clean rooms
Stayed in February 2024
Reviewed: January 28, 2024
Cengiz
TurkeyThe room was a little cold.
There is a large room for family and good location.
Stayed in January 2024
Reviewed: January 27, 2024
Ioanap21
RomaniaThe elevators need to be checked again.
Breakfast was really good and the staff was very friendly.
Stayed in January 2024
Reviewed: January 17, 2024
Marisa
Italynothing
Breakfast is good, the location is close to everything form train station, bus stpos, restaurants and historical places. the room is very comfortable and also the staff. and proud to meet other Filipinos who work at the hotel.
Stayed in January 2024
Reviewed: January 15, 2024
Christine
New ZealandThe so called Bar . After a horrendous day got two beers after check in .... which were warm ! To start with there was nobody serving so it was a 10 minute wait.
Breakfast was really good , was most surprised ! . I asked for a quiet room as I knew the tram goes all night .Fabulous having the vending machine with drinks and snacks. The person who checked us in was very customer service orientated hence my score for staff !
Stayed in October 2023
Reviewed: January 13, 2024
Alejandro
SpainLocation
Stayed in January 2024
Reviewed: January 4, 2024
Maria
Philippines1) didn't really give a distinctive feel of Florence.
1) near train station, convenient for our travel 2) comfortable enough 3) came w a simple complimentary breakfast 4) Luca, at front desk upon our arrival 12/26/2023 was very helpful: storage space for luggage, early check-in, gave directions, upgraded our room. Sharing pics of lobby (internet search) and bedroom (personal photo)
Stayed in December 2023
Reviewed: December 31, 2023
Michael
United Arab EmiratesAll is good
Near to main train station and popular tourist spots. Breakfast was good. Staffs were very helpful.
Stayed in December 2023
Reviewed: December 29, 2023
Andy
SingaporeThe bathing area is too shallow, water wet the floor when bathing.
Location n breakfast
Stayed in December 2023
Reviewed: December 29, 2023
Abdullah
PakistanNil
Staff Response was very forthcoming Breakfast was Superb Rooms were clean The location was few steps from the tram station Luggage Storage was also provided
Stayed in December 2023
Reviewed: December 27, 2023
Pravin
LithuaniaAll good
I got free upgrade to the triple room in the top floor with a balcony having the city view. The receptionist was welcoming and provided all the information 🙂 I had a Pleasant stay with rich breakfast
Stayed in December 2023
Reviewed: December 26, 2023
Yatindra
IndiaReception staff was courteous.
Stayed in December 2023
Reviewed: December 24, 2023
Jeromy
SpainBreakfast was very simple. Can be improved.
Good value for money. Friendly staff.
Stayed in December 2023
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