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  5. Reviews of Hotel Firenze

Reviews of Hotel Firenze This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

San Marco 1490, Salizada San Moise', San Marco, 30124 Venice, Italy

#38 of 294 hotels in Venice

Guests' Choice

Review Score

Based on 577 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.2

  • Location

    9.9

  • Facilities

    8.9

  • Staff

    9.8

  • Value for money

    9.0

  • Free WiFi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 17, 2024

    10
    Great Stay in Cinque Terre
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Great staff - Super helpful - close to train station - Great Breakfast

    Stayed in March 2024

  • Reviewed: April 5, 2024

    9.0
    Best value for money hotel in Italy so far.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights

    more international TV channels

    Excellent location, excellent breakfast, super friendly and supportive staff. Super nice top terrace with 360 view. Best value for money hotel in Italy so far.

    Stayed in April 2024

  • Reviewed: March 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Such a lovely welcome from the staff. They were extremely helpful and suggested lot’s of places to visit. Would definitely recommend this hotel.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    10
    Quaint boutique hotel!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Room was a bit compact and lacked storage space. Dressers or similar would be convenient to store our belongings.

    Great location and staff! So close to Piazza San Marco, water bus landings, restaurants & more. Great service: arrival drink, daily sweets. The roof terrace is a magnificent spot to relax, especially at sunset.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    You can’t stay closer to SanMarco and ferry ships plus enjoy friendly staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The sink is leaking, but that will be easy to fix. The served breakfast variation is very “special” but the breakfast lady’s are friendly and handle that curious seating that is caused by Venice smallest spacing circumstances. What was really painful was the terrible tourist noise , but hey we stayed at a hotspot, a noise that could be fixed was the inside noise: neighbors room walls should be isolated, the air hole drills over the room doors may prevent fungus but the noise outside the hotel room doors was passing right away through half the night. Still, the staff and the location are top.

    Top located. You can not stay any closer to San Marco. Awesome beautiful shops, and Pizza Martini just around the corner. Two minutes walk to the main ferry boat lines. Will love to stay there again, very friendly staff, minibar wifi and cable tv, heating in bathroom good to get your soaking clothes dry. Amazing look from the rooftop.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    9.0
    Outstanding Venetian atmosphere matched by wonderful staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Our room was a bit noisy if the windows were open.

    The hotel was only minutes from the Airport water bus and in a fantastic location near St Marks Square. The hotel staff could not have been better, giving us invaluable advice on where to go and where to eat. Room was as in pictures, very pretty with a lovely bathroom. Overall a great stay.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    10
    Amazing stay in Venice
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Amazing location so close to everything, only a short distance from St. Marcs Square. The room was small but was clean and very comfortable. The view from the rooftop terrace was great, and we even had a view of the cannal from our room. The best part of the stay had to have been the lovely staff, we received such incredible suggestions of things to do and places to see and they really made our stay very special.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Ideally located a short steps away from San Marco Square, the hotel is simple but clean and comfortable with a good breakfast. The staff is absolutely exceptional, from the very warm welcome upon check-in and help during the stay. A very human touch

    Stayed in March 2024

  • Reviewed: March 20, 2024

    10
    We had a great trip. The staff were amazing and helpful. The hotel has that old Venetian charm and we were looked after
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A bit cramped.

    Excellent location close to St Marks square and the waterbus.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    10
    A most memorable stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    It was my 60th birthday and they made the stay with them really special. Our room was upgraded to have a balcony, and the staff were so helpful with information about Venice. Even suggesting a wonderful walking route to see the best of Venice. The pastries for breakfast were full of flavour. The breakfast staff were also very helpful, giving us a takeout breakfast when we had an early train to catch. All in all it was a fabulous stay made even better by our Hotel and staff.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    10
    We will be back and when we do we will stay at Hotel Firenze
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The noise from other guests is quite noticeable. The shower temperature was temperamental!

    The hotel is perfectly located for transfers, sight seeing and local transport. The advice from reception about things to see was far better than anything we read in a tourist guide. They’re advice made our trip truly unforgettable (and exhausting - lots of walking!!)

    Stayed in March 2024

  • Reviewed: March 16, 2024

    10
    Would definitely recommend
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing

    The location right by the Piazza San Marco was great. Daily breakfast was tasty. Staff went above and beyond to make us feel at home

    Stayed in March 2024

  • Reviewed: March 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was nothing that i didnt like

    Room was clean. Lokation was perfect. Staff was polise and helpfull.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    10
    Perfecto!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was a little hot but they switched the air conditioning off for our room so that was great.

    The staff really want you to have a wonderful time at Venice, they recommend great places to visit & eat , where the locals go too. The room was comfortable and the added extras of welcome drink, foot cream etc made it really special.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    10
    Worth every penny! The staff is also very friendly and helpful!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing. It was perfect.

    The hotel and its location is first class! Everyone was very helpful. It was nice that they gave us a welcome drink, some snacks and chocolates. The decor is very classy and bed was comfortable.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    9.0
    Just the perfect balance in Venice and a very personalised touch and very helpful/kind staff
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    Breakfast whilst included in the price could be handled with an easier access to food/drinks Temperature in a couple of rooms needs adjustment downwards Sound mitigation could be improved

    Amazing hotel clerk/manager turned local guide Riccardo Daily treats and welcome drink Awesome location Impressive room (bed/bathroom, spacious) Value for money Friendly staff

    Stayed in February 2024

  • Reviewed: February 27, 2024

    10
    Fantastic stay, when we come back to Venice we will stay here again. Great location and people.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing. It was very good.

    Reception were informative and knowledgeable of the area. Great room, lovely people and good services.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Outstanding hospitality. Lovely and clean. Beautiful views from the rooftop terrace. Excellent location.

    Stayed in February 2024

  • Reviewed: February 14, 2024

    10
    Excellent
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Service

    Stayed in February 2024

  • Reviewed: February 14, 2024

    10
    Wonderful Carnavale 2024
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Not much to say here. Breakfast space small but they called me in the room soon as they had a table available!

    The staff went out of their way every day to make me feel at home. They were extremely helpful when I needed information taking the time to show me on the map the various options. Just kind gestures like dropping off biscuits or fruit in the room everyday not to mention the "chocolate man" who went around in the evening distributing chocolates! What a wonderful stay.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Could not find a fault

    The room was beautifully great bathroom cleaning staff brilliant and friendly reception staff could not do enough for us. Lovely breakfast. I was very well looked after with Celiac options definitely would recommend this hotel one minute from St Marks Square. 😀 would stay there again

    Stayed in January 2024

  • Reviewed: February 3, 2024

    9.0
    Great place to stay in the heart of Venice
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Cozy little place with charming rooms right in the center of Venice (1 min from Piazza San Marcos). Great staff keen to help us discover the city (even when we were just from a very short stay). Simple breakfast but with wonderful delights.

    Stayed in January 2024

  • Reviewed: January 28, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    All the staff could not have been more helpful and friendly. Comfortable room, nice roof terrace for a drink. Good breakfast, and about a minutes walk from St Marks. All round excellent.

    Stayed in January 2024

  • Reviewed: January 25, 2024

    9.0
    Very nice stay in the heart of Venice, very nice staff.
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing really. Maybe the breakfast could be improved a bit.

    Simple yet cosy rooms, very nice bathroom. Perfect location very close to San Marco place, surrounded by all the chic boutiques, also very close to vaporetto station 1 and 2.

    Stayed in January 2024

Showing 1 - 25

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