The parking that they have agreement is too expensive.

Stayed in February 2024

We had a very nice room but no tea/coffee facilities or kettle. The refuse lorries could wake you up very early in the morning

Location clean and a good breakfast with helpful staff

Stayed in February 2024

There was noise from outside but this is beyond the hotels control

Location was excellent. Super friendly and helpful staff. Breakfast was great!

Stayed in February 2024

Room comfortable but a litte tired in decor

Location, welcome by staff

Stayed in January 2024

Internet was bad constantly in and out couldn't keep connected Room was cold no.chance to use heaters

Breakfast

Stayed in January 2024

everything

Stayed in January 2024

Amazing customer service at front desk. Cleaning staff were also very thorough and the roo.s were spotless.

Stayed in January 2024

Bathroom is quite small but there is everything. Toothpaste and sleepers are provided but we didn't ask for it so maybe they could have been given on request

We stayed at the Helvetia for 1 night and we had everything we needed, the spot is amazing, just few meters away from the port and all its tourist spots. Breakfast is good and a lot of food is served and the staff is nice and polite.

Stayed in December 2023

All good

Right in the middle of everything also close to cable car

Stayed in October 2023

Good Location and Lovely staff

Stayed in October 2023

- Wifi signal was weak in the room but it worked well in the lobby. - Elevator was pretty small, we had to bring our luggages up in multiple trips. Stairs were also quite steep.

- We were located on the 4th floor and had a wonderful view of the Santissima Annunziata del Vastato church (just across the street). - Breakfast was great. Variety of fresh pastries, cold cuts and cheese, and a very cool coffee machine that made excellent cappuccinos! - Staff was very friendly and accommodating. The front desk workers would always greet us and the staff during breakfast were so polite and would strike up a conversation with us. - Very close walk to Porto Antico and the Genoa Aquarium. We could access some nice areas of the city, such as piazzas, stores and restaurants, all on foot. - Room was quiet. Despite us overlooking a busy street we didn't hear any of the noise as we slept. - Having such a nice hotel allowed us to enjoy all of Genoa's charm.

Stayed in October 2023

Nothing

Amazing location, super clean rooms and really helpful staff

Stayed in October 2023

Breakfast...(at 6.45am) stale croissants, no cheese/meats out (later, yes); not good value in my opinion. Step up to enter bathroom. Lumpy pillows.

Location, distance from Piazza Principe train station and easy to find. Friendly welcome and speedy check-in. Early breakfast from 6.30am. Free water (2 botts.)

Stayed in October 2023

All was good for us; overall a very friendly hotel and nothing we didn't dislike (apart from the lift, that if you touch it, it stops! Freaked my poor wife out when I touched it "accidentally"!! BUT, there are instructions on what to do so its NOT an issue!)

The hotel was in easy walking distance of the railway station. We were greeted by a very friendly receptionist who helped us with things to see and areas to go. We really appreciated that. As we arrived rather early, the hotel let us store our luggage whilst we had a wander and waited for our room to be prepared. The room was comfortable and air conditioning was a plus. The bed was comfortable, everything was very clean. The cleaning staff were very courteous and friendly, so a thank-you to them. Breakfast was lovely as were the staff around assisting. Croissants, cheeses, hams, bread, salad, coffee, fruit juices, etc. My wife and I didn't over indulge and we ate everything on our plates and felt "full". This, in our opinion, is a plus of the hotel for the price. The location: easy to walk to the marina front, to the old city, etc. We walked miles and miles whilst there and found the whole place very interesting and worthwhile for us visiting it.

Stayed in August 2023

Nothing

Perfect location with close access to many sites and restaurants Staff are very helpful and courteous.

Stayed in September 2023

A bit small

Very good location! The staff was really nice ! He recommended us nice beaches to go and nice restaurant for eat🥰

Stayed in August 2023

Nil

Excellent location, great view from balcony, just right in the centre. 5 minutes walk from main train station.

Stayed in September 2023

The person managing the parking garage was snarky.

Breakfast was great, location perfect, staff friendly.

Stayed in August 2023

No control over the Air conditioning. Small enough room. Lift was very small and could be a queue for it. Especially at checkout time. Location wasn’t that nice, general area felt a bit unsafe but hotel felt safe.

Very friendly staff with a decent breakfast. Close to some nice restaurants and waterfront/aquarium. Close enough to train station.

Stayed in August 2023

The lift was small and only fit 2 ppl at a time but other than that everything was perfect

Very nice staff helpful and informative . Room was nice and AC in it. Breakfast was good too lots of options . Very central and good value for money

Stayed in August 2023

Close enough to the Railway Station to walk with baggage, and right next to the old city. Convenience and value for money and great if you need it for a place to sleep, and you are active all day.

Stayed in August 2023

L´accessible

Le personnel

Stayed in August 2023

Great location and air conditioned.

Stayed in July 2023

Mediocre breakfast, too much confusion to help with ZTL and reaching the hotel

Decent location close to city centre, but not a great neighborhood.

Stayed in July 2023