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Via Fabio Filzi 3, Stazione Centrale, 20124 Milan, Italy
23 March 2015
눉1. Breakfast. Eggs, bacon, ham, vegetables (pretty much everything except the dry food) was finished, although we arrived about 1 h before closing time. It had to be mentioned to the staff after waiting and even though it was promised after 10 minutes, for example bacon wasn't brought at all. The small amount of scrambled eggs that was brought after 20 minutes, was finished right away, after 5 other waiting persons had their amount. Plus, tables were not ready for new eaters and atmosphere was hectic and not so pleasant to enjoy your breakfast - clearly there could have been more staff to manage all the guests. The other day it wasn't so hectic because the closing time was near, but it was weird to see some of the hotel staff to come and take some food from the breakfast table?! 2. Our room looked tired. There were scratches and other marks everywhere on the walls, a fracture in the balcony door glass and the small mirror in the bathroom, plus the balcony was blocked with a metal stick because of some kind of renovation. In the bathroom, there were marks (probably of wrong cleaning liquid) everywhere on the floor and walls and there were weird looking grey spots in the ceiling. The hairdryer was maybe from the 80s - warm breeze from the plastic pipe that is connected to the hot-air-machine on the wall. Yes, very interesting experience, though! There were only plastic cups for the minibar drinks. Really, a 4-star hotel?? And how is it possible that this hotel has so high points?
눇The receptionist who checked us in on the first day was professional and helpful!
22 March 2015
눉I was not allowed into My room untill 14.00. I was charged 5 euros For a shirt to be ironed.
19 March 2015
눇The hotel is so central - few minute walk to Republica metro stop and also Centrale Station which is very handy if you are getting one of the shuttle buses from Milan Malpensa Airport. Nothing was too much for the staff - be it an extra pillow, a new tv remote as the other one wasn't working or a bottle opener. The hotel is clean, the brekfast selection is good and the room and bathroom size is magnificent! My partner & I paid the extra for an executive room and had lots of room to move around. Great mirrors, great lighting. Minibar available - if you don't use anything it's also great to have a fridge for your own water! There is also a free safe in the wardrobe. All in all a great hotel - I was so surprised how great it was for the price!
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