Piazza Principe Umberto 23, 80142 Naples, Italy
#115 of 203 hotels in Naples
Guests' ChoiceBased on 230 hotel reviews
7.9Cleanliness
8.6
Comfort
8.4
Location
7.7
Facilities
8.0
Staff
8.8
Value for money
7.7
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 10, 2024
Miroslav
Czech Republicgood location, kind personnel, helpful Paolo in reception
Stayed in April 2024
Reviewed: March 31, 2024
Jose
United States of AmericaThe neighborhood is not the best. It is close to the train station so you can expect a lot of homeless and idle people walking around.
The staff was very friendly, the breakfast was very nice and the rooms were always clean and organized.
Stayed in March 2024
Reviewed: March 17, 2024
Bogdan
RomaniaNo parking ,only one with the hotel colaborates but îs not easy to find it.Small rooms ,poor facilities.The area îs very dangeourous with many narcomans.
Near to the central area with all the restaurants.
Stayed in March 2024
Reviewed: February 17, 2024
Oya
TurkeyVery helpfull, friendly staff, clean, comfortable. Delicious breakfast Good value for money
Stayed in February 2024
Reviewed: February 15, 2024
Verne
United States of AmericaIs older, some areas around you need always be alert, again you are near the main train station.
Close to train and metro station. Nepoliano pizza is great
Stayed in February 2024
Reviewed: January 13, 2024
Mrs
United KingdomIs when I asked staff to help me warm my food, he said no & the way he responded to us is like he doesn’t like us.
I like the way the breakfast was set up, & their is variety of fruits & the food.
Stayed in January 2024
Reviewed: January 2, 2024
Sanghwa
South KoreaThe shampoo/shower gel was of too small amount so provide more!
The hotel was very clean and located at area very easily found. The breakfast was good with very kind assistance of staffs there.
Stayed in December 2023
Reviewed: November 24, 2023
Ioana
RomaniaThe areas around the hotel are not the best choice while being in Napoli.
Everything was great inside the hotel. The rooms, breakfast , the staff- very nice.
Stayed in November 2023
Reviewed: November 2, 2023
Beth
United KingdomLocated in a dirtier part of the city
Clean, modern room. Great breakfast selection
Stayed in September 2023
Reviewed: October 10, 2023
Vaughn
AustraliaBreakfast location on the roof was a plus.
Stayed in October 2023
Reviewed: October 6, 2023
Glen
United States of AmericaA larger shower
Breakfast was amazing for a small fee, on the roof top. 10 minute walk from the train station and an easy walk to the shopping district.
Stayed in October 2023
Reviewed: September 24, 2023
Bettina
MaltaThe location is rough - not the hotel's fault, but something to be mindful of if you're travelling alone or have never been to Naples before.
The staff were very friendly and knowledgeable, and the room was clean and comfortable. The hotel is very centrally located.
Stayed in September 2023
Reviewed: September 22, 2023
Ray
IrelandPrice a bit spendy for what would be a 2 star hotel in most other countries. Bed very firm.
Clean room
Stayed in September 2023
Reviewed: September 20, 2023
Jane
United KingdomNothing to do with the hotel but Naples is a filthy city - rubbish in the streets everywhere and the traffic is insane and constant.
Easy to reach location from the airport via the Alibus or from the central station though not an area to wander alone after dark - it's a bit edgy. Staff were friendly and helpful, breakfast was good with generous choice and my room was a reasonable size with good air con.
Stayed in September 2023
Reviewed: September 10, 2023
Michael
CanadaWifi was not great, except in the breakfast area
It was great to be near the train and metro station.
Stayed in September 2023
Reviewed: August 28, 2023
Rodrigo
PortugalThe hotel is a bit simple for a 4-star hotel, the shower is very small.
The beds are really comfortable and the breakfast has a good quality-price relation.
Stayed in August 2023
Reviewed: August 27, 2023
Jill
United States of AmericaExcellent
Stayed in August 2023
Reviewed: August 21, 2023
Alen
Croatiasurrounding is dirty. Street is smelly of pissing and lot of people selling different stuff. Hotel cannot do nothing about it. It is feature of destination
Location is good for logistics
Stayed in August 2023
Reviewed: August 20, 2023
Aakash
DenmarkWifi was not good enough in our room. I try to ask them for help but could not do much. Instead they told me to work either with open door or stay in reception. I had to check out early, so I requested for 1 hour early breakfast but they cant that too either. When I went to reception next morning at 6:00am, whole reception was full with weed smoke. And the guy was in a tip. That was not proffessional.
Rooms were clean. Location was great.
Stayed in August 2023
Reviewed: August 15, 2023
Luca
ItalyCheck-in fino alle 24 e checkout in piena notte
Stayed in August 2023
Reviewed: August 14, 2023
David
United KingdomNot much
Clean comfortable room. Friendly staff
Stayed in August 2023
Reviewed: August 2, 2023
Lisa
United Kingdomnothing, all good.
Fantastic welcome from staff, very clean throughout, nothing too much trouble.
Stayed in August 2023
Reviewed: August 1, 2023
Brendan
IrelandVery close to the railway station
Stayed in August 2023
Reviewed: July 23, 2023
Keith
United KingdomThey have a lovely roof terrace that you can't go on after breakfast and no outdoor seating elsewhere which is a big shame
Lovely staff in the restaurant and cleaner's
Stayed in July 2023
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