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Piazza Della Rotonda 63, Pantheon, 00186 Rome, Italy
10 May 2016
3 May 2016
눉The beds are old spring foundation and very uncomfortable. Additionally, when you are lying in bed, it slopes downward. The windows are not soundproof and the location is incredibly noisy until midnight and starting again at 5 am when the trash is collected and the cafes start setting up for the day. The towels were tiny and threadbare. This is the most expensive hotel we stayed in and the only one in any city that didn't have soundproofed windows. We stayed in noisy locations in Milan and Florence and had no issues with noise. We also had excellent beds everywhere else and absorbent towels. This hotel was by far the most expensive and the worst. Rome is not the issue. We loved the people and city and actually saw rooms in other three star hotels that were soundproofed, had good beds, etc., but we were stuck with this poor booking at a four star hotel. Yes, the front desk staff offered to move us to another room after the first night, but the issues would not have been resolved, as I checked out several other rooms.
눇The staff were helpful and welcoming. They did their best to make us more comfortable, but really could not correct the deficiencies.
24 April 2016
눉Chairs in room not very comfortable
눇Big selection lots of variety & real coffee
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