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Reviews of Idea Hotel Milano Malpensa Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Della Chiesa 27, 21019 Case Nuove, Italy

#16 of 17 hotels in Case Nuove

Guests' Choice

Review Score

Based on 4361 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.2

  • Facilities

    7.4

  • Staff

    7.8

  • Value for money

    7.7

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 23, 2024

    6.0
    Ok for overnight airport transit.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shore had no screen or curtain— very difficult to prevent splashing all over floor. Basic room.

    Close to airport with good shuttle service. Beds are comfortable.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    Sleep and take your flight
    • Business trip
    • Solo traveler
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted from a mobile device

    Big room, big bathroom, and quiet, didn't ear airplane! Really good value for the price! Really good restaurant at 100m, but don't forget to reserve, all village people are going there to eat ^^

    Stayed in April 2024

  • Reviewed: April 22, 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Twin Room with Two Double Beds (3 People)
    • Stayed 1 night
    • Submitted from a mobile device

    small room, but only for overnight is ok. poor insulation, quite audible as airplanes fly. minimal things are needed in the room (kettle, tea, coffee, spoons). non-hard pillows

    relatively good location, as it is close to the airport (7 min drive or 40 min on foot to Terminal 1. staff nice. offered a transfer to the airport, 5 eur per person (for a 5-7 min trip it seems like overpriced)

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    Good and pleasant facility. Good value for money.
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night

    No free shuttle form the airport. Costs EUR 5 each way.

    Pleasant facility, accessible form and to the airport. Good value for money on what one expects form an airport hotel. Nice breakfast

    Stayed in March 2024

  • Reviewed: April 22, 2024

    7.0
    Fine for a night’s stay before a flight
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bacon & eggs at breakfast were nearly cold.

    Proximity to airport

    Stayed in April 2024

  • Reviewed: April 21, 2024

    7.0
    Good
    • Family with young children
    • Twin Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    It was clean and good for a layover

    Stayed in March 2024

  • Reviewed: April 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The quality of the breakfast is not sufficient for a 4 star hotel, it is fit for a 2 star hotel. In my opinion the hotel needs a renovation. Today all the hotels have electronic keys and not old fashioned metal ones. We stayed in the hotel in April and at the time, there was a heat wave in Europe. The rooms were hot and stifling but only the heating system was active. When we asked to turn on the AC, we were told it was not possible until the end of the month.

    The transportation from the airport to the hotel was fast, convenient and not expensive. The instructions on where to wait for the shuttle were clear and easy to follow. The beds were comfortable and big.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    7.0
    The hotel was ok, except of the location and the transportations.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The train from Milan main railway station to Malpensa didn´t go that day because of a strike and nobody told us when we were trying to buy the tickets. Only then we were told that we have to take a bus which was very slow and unconfortable. In Malpensa airport the information desk didn´t want to help us reach the shuttle to the hotel, they told it was private so they had nothing to do with it. Very arrogant attitude. We then found the shuttle but it didn´t take us directly to the hotel, they only said they have to drive also to another terminal which was not told in advance.

    Nothing special.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Paying for the shuttle :-/

    The room was huge! that was a nice plus, we only stayed for one night, so not much to disclose really.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Food itemd were much expensive. Break fast is also expensive.

    Location, fiendly staff, cool & calm place to stay.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    6.0
    Nice stop over.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Ari con wasn't strong enough/didn't work well so the very hot room made sleeping difficult. Would've loved a lunch time food option. Having come from the airport a small bite to eat was badly needed. Luckily we had the car but had we not we'd have been stuck.

    Really convenient stop over to/from airport. Dinner wasn't bad. Free parking.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    6.0
    It was ok just because its easy to commute to/from airport. Seems more like 2stars hotel.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Facilities in the hotel are pretty old. Everything looks like 10years back.

    Well organized shuttle busses to/from terminal.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted from a mobile device

    Air condition is not working

    Stayed in April 2024

  • Reviewed: April 14, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room with Two Double Beds (4 People)
    • Stayed 1 night
    • Submitted from a mobile device

    Air conditioning was not working, it was too hot in the apartment

    Good location, close to the airport

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    Great service
    • Leisure trip
    • Family with young children
    • Twin Room with Two Double Beds (4 People)
    • Stayed 1 night
    • Submitted from a mobile device

    Value for money , helpful staff , most importantly I can’t express the gratitude that I left my mobile in the hotel shuttle . After checkin I realised my mobile is not with me . I called the property, immediately the receptionist called shuttle bus and located the phone and asked me to comedown when I came down the driver was waiting for me to hand over the mobile Gracie

    Stayed in April 2024

  • Reviewed: April 11, 2024

    7.0
    Decent hotel at decent price
    • Business trip
    • Solo traveler
    • Double Room (1 Adult)
    • Stayed 1 night

    The windows were a bit noisy because of the strong wind.

    Available shuttle at decent price. The restaurant was open until 22:30.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    For the value, would do it again
    • Leisure trip
    • Family with young children
    • Twin Room with Two Double Beds (4 People)
    • Stayed 1 night
    • Submitted from a mobile device

    Church bell ringed regularly into the night, right next to the hotel, very disruptive but understandably unavoidable. On return we asked for room on other side of hotel and that was much better. Also air-conditioning had a mind of it's own. In return it was warm weather and the room was too. The cooking function of Aircon kept switching back to heat. Tried many many times. Assumed it's centrally controlled or reliant on all rooms using same function.

    Good value, decent breakfast spread. Very nice coffee (received from the staff, not machine)

    Stayed in April 2024

  • Reviewed: April 10, 2024

    7.0
    Good value for the price and a nice place just to spend a night or have a simple quiet stay.
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It is an older property, so some things you might expect are basic and not super fabulous, but I cannot complain for the price. The only real complaint I noticed was on the third floor, I pressed the ‘Down’ button on the elevator, and it didn’t seem to work at all, so I just pressed the ‘Up’ button and the elevator arrived. Also, when I arrived at the airport, I was really confused about where to go to get the shuttle bus, but actually it’s not that hard to find the door numbers. But once I found Door 5 and went outside, I called the hotel front desk and no one answered, and then I got a message from the phone company, saying the phone was turned off, ‘possibly’? But then after I arrived at the hotel I told the front desk guy about this and, I called the number again and the desk phone rang, so I don’t know if it was my phone service, or someone just was busy and didn’t answer. So if you’re in that situation, just try calling again. So in the end, upon my arrival to the airport, I had to find the local taxis and get a taxi over, which was 20€, but be aware, there are lines of taxis upstairs by the Arrivals doors, but I don’t know where they go, probably to the City or farther locations. The ‘local taxis’ are downstairs through the tunnel and outside past where you rent rental cars and get on the train. So that was another bunch of confusion for me. But the shuttle back to the airport was perfectly fine because I had gotten on their schedule/list once I arrived at the hotel,

    The hotel is very close to the airport and was a very good value for the price. It was very clean. The room looked a bit lived-in on some of the walls (dings from luggage), but the beds were very comfortable and the shower was good. Bathroom very clean. I didn’t seem to be able to adjust the room temperature, but I could open the window for some fresh air. (I was there in April). I don’t know about summer temps, but they claim to have air conditioning. But it was pretty comfortable overall. The breakfast buffet had a lot of offerings. Also, it was very quiet there considering it’s right next to the airport. I never heard anything at all and only saw or heard one helicopter fly overhead in the late morning.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Disappointed by the shuttle management
    • Leisure trip
    • Family with young children
    • Twin Room with Two Double Beds (4 People)
    • Stayed 1 night
    • Submitted from a mobile device

    Shuttle to airport. I wrote emails in advance but the reservation is allowed only at check in. When I arrived the time slot at 4am was already full, so I had to reserve spot at 3.30. Half hour before, less sleep to go to airport .. They should offer supplement ride !

    Location

    Stayed in April 2024

  • Reviewed: April 9, 2024

    7.0
    Great hotel for early departure/late arrival - great shuttle service from the airport
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No hairdryer, no coffee/te machine in the room.

    Really convenient hotel to catch and early flight or late arrival flight in Milan, the shuttle service is really good and worth for the money. The breakfast is various and the restaurant open until 10:00 pm is really a plus.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    6.0
    Nice stay before an early flight and a great shuttle service
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    There were no tea/coffee making facilities in the room, that would have been really nice.

    Nice hotel and the room was really clean. The Airport Shuttle was really reasonably priced and very efficient. We had dinner and the was really good, great choice and good value. The staff were lovely and so helpful as I managed to omit to say the booking was for two of us. They sorted this out really quickly.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Best place to stay near Malpensa.
    • Leisure trip
    • Couple
    • Twin Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    None

    The room is spacious and the staffs are friendly. Although we reserved a room without breakfast, the staf was kind and helpes us to get hot water for drink. The shuttle service is 24 hours and comfortable.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night

    hair dryer/ I like to have a mirror in the room to use my own hair dryer

    shuttle to airport very good, on time and friendly staff

    Stayed in April 2024

  • Reviewed: April 6, 2024

    8.0
    Basic hotel but had all facilities needed and food was good and staff were friendly and accommodating
    • Leisure trip
    • Family with young children
    • Twin Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Close to airport. Friendly staff and food was good

    Stayed in April 2024

Showing 1 - 25

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