Campo San Cassiano, 1858, San Polo, 30125 Venice, Italy
#193 of 294 hotels in Venice
Guests' ChoiceBased on 134 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.3
Facilities
8.3
Staff
9.1
Value for money
8.0
Free WiFi
9.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 21, 2024
Michael
United States of AmericaNoisy until 11:30 pm. Front desk staff leave at 2 pm AFTER checkin is allowed!
Large bedroom and bathroom overlooking a noisy plaza.
Stayed in April 2024
Reviewed: April 8, 2024
Bettina
AustriaThe breakfast was very basic. The coffee tasted like instant coffee, which was a bit disappointing. Some vegetables would be appreciated.
The Hotel is very well located. The staff was very friendly.
Stayed in April 2024
Reviewed: January 8, 2024
Simon
ItalyReally nice location for us. Good breakfast. Room size was OK, no massive but enough for 1 or 2 nights with kids.
Stayed in January 2024
Reviewed: October 22, 2023
Gonçalo
PortugalThe room we stayed in is on the breakfast area, our door was right next to the balcony with the coffee machine, so it can be noisy. The breakfast is really basic, not as great as promoted, but still ok. Noise from the outside until late hours even with all the windows closed.
The room itself. Location.
Stayed in September 2023
Reviewed: October 16, 2023
Laura
United KingdomThe room was very small and window faced dark passage so no daylight
Breakfast was great, location very good. Comfortable bed
Stayed in October 2023
Reviewed: October 15, 2023
Danielle
United KingdomBreakfast was lovely, plenty of variety. Perfect location - no noise on an evening at all, but 5 minutes away from main attractions
Stayed in September 2023
Reviewed: October 13, 2023
Simon
United KingdomNothing.
Location.
Stayed in October 2023
Reviewed: October 8, 2023
Andreas
GermanyCheck out at 10:00, very small room, strange smell inside the room, WiFi was working very bad
Central, clean, new bathroom
Stayed in October 2023
Reviewed: October 2, 2023
Johnson
United States of AmericaThere was never anyone physically at the front desk to welcome you or ask questions to but luckily the housekeeping staff were very kind and helpful. I assumed the room would be bigger from the photos online.
Easy to access and beautiful dining area.
Stayed in October 2023
Reviewed: September 26, 2023
Lora
United States of AmericaSteps
Clean, comfortable bed. Nice jacuzzi and amazing breakfast!!
Stayed in September 2023
Reviewed: September 24, 2023
Noel
United KingdomOur room was tiny with no natural light other than a shuttered window that opened directly on to the back of a building two metres away
Good location
Stayed in September 2023
Reviewed: September 23, 2023
Nancy
SpainVery uncomfortable bed-the mattress was very hard, as were the pillows.
Clean, nice staff, great location, very quiet, good size room (Mirror Room)
Stayed in September 2023
Reviewed: September 22, 2023
Erica
CanadaN/a
Very close to the Rialto bridge. We were provided with a map to show us the hotspots of the area. Breakfast included.
Stayed in September 2023
Reviewed: August 13, 2023
Dr
Saudi ArabiaRoom bit small for 4 people
Neat, clean and having Muslim shower
Stayed in August 2023
Reviewed: August 10, 2023
Dmytro
UkraineBreakfast is very poor, our room “Young” on the ground floor was very dark, we even couldn’t open the windows because they are were on front of the restaurant.
The location is good. There are a lot of shops and restaurants around. Rialto bridge is around 5 minutes to walk.
Stayed in July 2023
Reviewed: July 10, 2023
Fraser
United KingdomGreat location, friendly staff and comfortable!
Stayed in July 2023
Reviewed: June 29, 2023
Ahu
United States of AmericaWe don’t have anything negative to say.
We loved the charming feel of the place and the beautiful corner room we stayed in.
Stayed in June 2023
Reviewed: June 24, 2023
Kristy
United KingdomMaybe have a few boiled eggs ready rather than having to boil yourself. Maybe provide bathrobes in the spa rooms.
Great location, friendly staff, comfortable beds, super shower and spa tub.
Stayed in June 2023
Reviewed: June 23, 2023
James
United KingdomGreat location and good breakfast
Stayed in June 2023
Reviewed: June 21, 2023
Vladimir
United Arab EmiratesThe room was extremely small with a dark window outlooking into a small space between two buildings. Felt like we lived underground and the smell of the outside premises left a great deal to be desired.
The hotel itself is very cosy and authentic. The insides are wonderfully decorated leaving a sense of living in an authentic venetian palazzo. The breakfast was just wonderful and don't even get me started on the beautiful dining hall! Just amazing, like dining in a full fledged awesome renaissance museum.
Stayed in June 2023
Reviewed: June 17, 2023
Elcin
GermanyThe windows of our room weren't looking towards outside so it was always dark in the room. Breakfast could have more variety of options.
Staff is very friendly and helpful. Location is pretty good, nice neighborhood and a few mins walk to San Stae vaporetto (waterbus) station. Nice and clean hotel, I'd recommend it.
Stayed in June 2023
Reviewed: June 7, 2023
Shelagh
United KingdomLocation was absolutely perfect, central and within easy walking reach of everywhere. Breakfast was perfect, plenty choice of cereal, fresh fruit, pastries, cold meats etc. And nice that it was available until 10.30am if you want a later start. Everywhere was very clean and nice little extras of toiletries in the bathroom. We had a late arrival because of our flight time but the hotel contacted us beforehand with all the information and entry details so we could get in ourselves. All very well organised. Staff were very friendly and helpful.
Stayed in June 2023
Reviewed: April 27, 2023
Lesley
United KingdomThere was never a member of staff on reception
Breakfast was plentiful, the lady was always helpful and never let any food run out.
Stayed in March 2023
Reviewed: April 4, 2023
Anna
United KingdomBed was a tad on the smaller side but big enough!
Staff were very helpful Room was big Breakfast very good
Stayed in March 2023
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