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Piazza Marconi 1, 1 Lungolago, 28838 Stresa, Italy
May 8, 2016
눉The manager and wife seemed very annoyed when we arrived, having booked a triple plus two extra beds, as described possible on this website. We would of course pay 2x20 euros extra per night, also as described here. Manager almost angry (10 pm at night, after a long drive, this was not what we had hoped for!), asked to see where I had seen this (could be shown to him but he then said it was wrong!), said at check out that I was blind, couldn't read etc. extremely hostile, even in front of small children. Ended up with one extra bed plus one child in our bed, which was far from ideal. Moreover - room came including breakfast which was served between 7 and 10, a big sign said. However, when we came down at 9.15 absolutely nothing left besides yoghurt and oat flakes plus some apples. No refill was made at all. Wifi was only available in lounge area and reception, no connection in the room. We would for sure not recommend this hotel, not even with its great location.
눇Location is great, right in the middle of the city center, facing the lake.
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