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  5. Reviews of Laguna Palace Hotel Grado

Reviews of Laguna Palace Hotel Grado This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Riva Brioni, 34073 Grado, Italy

#27 of 63 hotels in Grado

Guests' Choice

Review Score

Based on 43 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.7

  • Facilities

    8.9

  • Staff

    8.9

  • Value for money

    7.9

  • Free WiFi

    9.2

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Showing 1 - 25

  • Reviewed: October 23, 2023

    9.0
    I recommend straying there
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    food was fantastic, very family friendly (as we have a boy 2 years old, he was sometimes a little bit louder but noboody complained about it.

    Stayed in October 2023

  • Reviewed: September 18, 2023

    9.0
    We were happy there
    • Leisure trip
    • Couple
    • Superior Double Room with Side Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    Distance to center

    Breakfast was excellent, everything available until 10.30h

    Stayed in September 2023

  • Reviewed: June 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room with Side Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    Only downside was hard beds.

    Location brilliant, rooms large and comfortable, excellent breakfast, helpful staff.

    Stayed in June 2023

  • Reviewed: October 31, 2022

    8.0
    Quite good but expensive stay
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Communication with staff concerning our needs not sufficient. Especially before stay. All in all value for money not good enough.

    Good and spacious family suite. Great pool and sauna. Exceptional breakfast buffet.

    Stayed in October 2022

  • Reviewed: August 20, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 14 nights
    • Submitted from a mobile device

    Wifi/router-issues

    Stayed in August 2022

  • Reviewed: July 3, 2022

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Double Room with Side Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Thought the pool is open

    Overall very convenient

    Stayed in June 2022

  • Reviewed: October 18, 2021

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Junior Suite with Sea View
    • Stayed 1 night

    The food and the wine of the house at the restaurant was disappointing:-(

    Best location, fantastic view from the terrace and from the spa, comfortable room, very good breakfast, nice and friendly staff. We will go back - but we rather go out for dinner.

    Stayed in October 2021

  • Reviewed: September 4, 2021

    7.0
    Very nice but not perfect
    • Leisure trip
    • Family with young children
    • Junior Suite with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    If Late Check Out is not available, there is no shower/toilet and baggage storage for guests. This would be nice for guests that choose to stay in Grado until the afternoon. Breakfast was stressful.

    Room was very nice, clean and modern.

    Stayed in September 2021

  • Reviewed: August 29, 2021

    8.0
    Very good hotel in excellent location
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Make sure to book the beach in advance as much as possible.

    Clean, and covid safe. Good English spoken everywhere, friendly and helpful staff.

    Stayed in August 2021

  • Reviewed: March 17, 2024

    10
    Relax week-end
    • Leisure trip
    • Couple
    • Standard Double Room with Side Sea View
    • Stayed 3 nights

    All was perfect

    It was really appreciate that they organise table beside the bar because we had a dog. To have breakfast at the bar and not in the dining room is better and more relax

    Stayed in December 2023

  • Reviewed: August 17, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Inside pool was closed however no apology from the hotel or discount offered; room was just opposite next apartment block so one had very little privacy - we paid over 400 eur a night which is way too much for what was offered.

    Stayed in August 2023

  • Reviewed: July 25, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room with Side Sea View
    • Stayed 7 nights
    • Submitted from a mobile device

    Cannot think of anything.

    Breakfast fantastic, location quiet but very close to the Center.

    Stayed in June 2023

  • Reviewed: July 18, 2023

    10
    Fabulous hotel with friendly staff and a great breakfast
    • Leisure trip
    • Couple
    • Superior Double Room with Side Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    In the quieter part of town and handy for the beach. Great views and a brilliant breakfast.

    Stayed in July 2023

  • Reviewed: July 2, 2023

    6.0
    It’s ok but I would choose a different hotel next time
    • Leisure trip
    • Travelers with friends
    • Standard Double Room with Side Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    No late check out possible Breakfast room was especially loud Requested 3 times for twin beds and it just didn’t happen

    Location and the Spa was nice

    Stayed in July 2023

  • Reviewed: April 14, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 3 nights

    The journey is over :-)

    We loved every moment of it! We have been to many hotels, but such high quality is very rare. Delicious food, drinks, friendly staff, clean, modern room. Thank You.

    Stayed in April 2023

  • Reviewed: October 26, 2022

    10
    Best hotel in Grado - if you are looking for a nice and calming stay.
    • Leisure trip
    • Family with young children
    • Junior Suite with Sea View
    • Stayed 7 nights

    Sauna areas could be better, no cold shower or bucket with ice water for example.

    Returning every year, great atmosphere. Calming views over the small harbour. Very good breakfast. Free bikes

    Stayed in September 2022

  • Reviewed: October 13, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Laguna Palace = perfect Time

    Stayed in October 2022

  • Reviewed: August 21, 2022

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 9 nights

    Very unprofessional behaviour of the people working at a reception on the day of departure. We had prepaid our stay fully upfront (half board, suite) and at the end, they asked our credit card to withdraw once again payment for the visit, explaining that booking.com didn't pay them. They were very rude and forced us to call booking.com to deal with their problem. Unacceptable behaviour. In the end, they didn't say even thank you for the stay or goodbye.

    Great breakfast, spacious rooms, nice view of the harbour.

    Stayed in July 2022

  • Reviewed: April 18, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    -

    very nice and clean hotel, helpful staff at reception

    Stayed in April 2022

  • Reviewed: October 4, 2021

    10
    Wonderful stay, we will return soon!
    • Leisure trip
    • Couple
    • Family Suite
    • Stayed 5 nights

    Someone fed the seagulls quite early in the morning, and they were noisy, but it's not the hotel's problem, just a circumstance. But if you like to be the first at the breakfast buffet bar, they help you to wake up in time :) Or you can take excellent photos of them.

    We had a suite with a nice modern but still cosy room with a large bathroom. There's also an extra wardrobe room. WIFI is quick, even on the vast balcony as well. The top terrace bar gave an extraordinary view of the whole city of Grado (see attached photos). The staff is friendly and helpful. A pet-friendly hotel, our two chihuahuas - who were with us - asked me to pin this here :)

    Stayed in October 2021

  • Reviewed: June 29, 2021

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    That swimming pool was so little and i needed to pay extra to buy swimming cap and roof top bar and restaurant was closed... also breakfast not good :(

    I liked location and italy lady how made massage was lovely 🙏🏼🌞

    Stayed in June 2021

  • Reviewed: June 17, 2021

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Superior Double Room with Side Sea View
    • Stayed 3 nights

    The service was awful, the smell outside disgusting so you could not sit outside or at the cafeteria as well as you could not open the balcony.

    Breakfast was good and well organised. Room was big enough - but could not open door due to a terrible smell outside. Also the cafeteria

    Stayed in June 2021

  • Reviewed: September 11, 2022

    10
    Vladimira
    • Leisure trip
    • Travelers with friends
    • Standard Double Room with Side Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    -

    We enjoyed everything - big room, balcony, super tasty and delicious breakfast, nice staff, the beach 2 minutes from the hotel.

    Stayed in September 2022

  • Reviewed: July 22, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room with Side Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2023

Showing 1 - 25

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