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Castello 4150-52, Castello, 30122 Venice, Italy
September 21, 2015
눉The room was dirty. The shower curtain and air ports in the tub had mold on them. The pillows were completely fat and worn out. AC was noisy, humid and barely cooked. Lastly although the mini bar was included they attempted to charge me. Seriously not worth $1000
August 8, 2015
눉No Wi-Fi in rooms only in the main lobby Staff not friendly wow
눇Not much if this is a 4 star hotel they haven't seen 4 star hotels.
August 30, 2015
눉Room not prepared pre bedtime the first night ( usually expected in 4 star hotel). Wi-fi a bit intermittent. Staff generally a bit uninterested in particular the day concierge who was nonchalant to the point of rude - and we are pretty relaxed travellers. Evening concierge lovely. Probably won't stay again as have had much better service in other Venice hotels
눇Good location, comfortable room over looking lagoon. Good breakfast.
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