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  5. Reviews of Best Western Madison Hotel

Reviews of Best Western Madison Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Privata Leopoldo Gasparotto 8, Central Station, 20124 Milan, Italy

#227 of 444 hotels in Milan

Guests' Choice

Review Score

Based on 932 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    8.9

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    7.8

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room with French Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Very clean room, enough space for one. Good location and friendly reception. Perfect for longer stay aswell, nearest metro within walking distance

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    there is a renovation at hotel exterior and our room looks at this side.

    All good , had a comfortable stay , good breakfast , nice location very close to the train station.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    Helpful staff, convenient for the central station when travelling by train
    • Leisure trip
    • Couple
    • Double Room with French Bed
    • Stayed 1 night

    The room was a bit warm and stuffy. It seemed a bit expensive for what it was. The bar was closed when we went down to get a drink at 9pm as no one else was in there, but the staff did offer to open it for us and recommended other places to go.

    The room was small but comfortable and well equipped, and we were very pleased to find a kettle and teabags. The check-in staff were very friendly and helpful, and spoke excellent English. It was only a short walk from Milan central station, so perfect for an overnight stop. There was a good choice of breakfast items.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    9.0
    Comfortable and convenient.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Musty smell when you get in the room for the first time as there is no airconditioning in Italy in April. Opening the windows helped.

    Location and helpfulness of front desk people.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast in the patio

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was good offering a good variety of food to choose from. Coffee was also very good. Location is great since it is 3 minutes away from stazion centrale which provides easy access to centre and other areas.

    Stayed in March 2024

  • Reviewed: April 7, 2024

    7.0
    Satisfied stay
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room temperature too high

    Great location

    Stayed in April 2024

  • Reviewed: April 6, 2024

    9.0
    A very pleasant stay
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly and helpful staff, comfortable and clean room. Decent extras such as bathroom products and teas/coffees. There are lots of transports links nearby and the central station is only 5 minutes walk away.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    7.0
    Recommended for short stay
    • Leisure trip
    • Family with young children
    • Double Room with French Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Room air conditioning not enough and the room was so hot.

    Location, cleanliness and staff ☺️ I would like to thanks to reception for breakfast and good caffe

    Stayed in March 2024

  • Reviewed: April 3, 2024

    9.0
    Very good, would stay again
    • Business trip
    • Group
    • Single Room
    • Stayed 1 night

    hotel was having refurbishment work done on the outside but it didnt really spoil anything for our stay, it took a while to get used to control the lights and in the room (motion sensor, so light kept coming on overnight)

    really helpful and cheerful staff on reception desk, very good selection of food choices for breakfast available (faces drawn on hard boiled eggs for easter were a nice touch!) , bathroom decor was done to a high standard

    Stayed in March 2024

  • Reviewed: April 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room with French Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    I liked everything except the view from the window

    Stayed in March 2024

  • Reviewed: April 3, 2024

    9.0
    Great location, AMAZING staff.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The most amazing and helpful staff of any hotel I’ve stayed at. They were super friendly and went out of their way to make our stay as comfortable and memorable as possible (assisted with booking of restaurants for example).

    Perfect location 2 minutes from the main station + subway and tram nearby.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    9.0
    Comfortable hotel near the Milan railway station
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    Great location in comfortable hotel.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with French Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Very handy to central station, good restaurants and bars. Excellent internet, comfortable bed and good shower. The staff were all fantastic, very friendly and helpful. Breakfast was good, really enjoyed the espresso and juices. Good sized rooms. Would gladly stay here again.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    7.0
    Good stay near the Central station
    • Business trip
    • Solo traveler
    • Double Room with French Bed
    • Stayed 2 nights

    Not everything worked properly in the room,. And there was a smell in the room. Not strong but you could feel it when entering the room.

    Location is close to the Milano central station, very convinient. Staf was very polite and helpful. a lot of restaurants and cafes are around the hotel. Easy to find a place for the dinner. Breakfast is good enough for Italy. Much more than coffee and croissant :)

    Stayed in March 2024

  • Reviewed: March 30, 2024

    9.0
    Excellent
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff were over the top nice and helpful and Robbie mixes an excellent gin and tonics

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location to station

    Stayed in February 2024

  • Reviewed: March 23, 2024

    8.0
    Great location for a decent price
    • Leisure trip
    • Solo traveler
    • Double Room with French Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Construction scaffolding around the hotel just outside my window, presumably until April 7th. But an email notifying me of this arrived only after my check-in. Rather modest breakfast for 15€.

    A very clean and refurbished bathroom, comfy bed, great location, very friendly staff, big and easy to use TV. A very nice street from the restaurant terrace during breakfast! (See attached photo).

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Small room, confusing light switches, slow lifts, not enough sitting space in the reception, too expensive considering the tiny room, noisy, magnetic key card had to be replaced after one day

    Staff, cleanness, location

    Stayed in March 2024

  • Reviewed: March 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room with French Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The room lacks proper ventilation if you prefer to keep your window fully closed, but that was not too terrible.

    The location was the best, 5 minutes walking distance from the central station. Staff were friendly and helpful. Breakfast was amazing. Room and the entire hotel was absolutely clean.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with French Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    No temperature control for room, it was very hot Breakfast was poor Hotel is under renewations for facade

    It is very near to train and metro station

    Stayed in March 2024

  • Reviewed: March 7, 2024

    8.0
    Great central location, excellent quality of breakfast options, courteous + professional staff.
    • Leisure trip
    • Solo traveler
    • Double Room with French Bed
    • Stayed 3 nights

    The bare walls could do with some decoration, perhaps a picture or photograph of Milan to give a sense of place. The chair in the room although not uncomfortable could have been a little more decorative to give the room just a little more color and character.

    Very comfortable and clean room with fully equipped en-suite bathroom. Excellent central location within 5 minutes walking from Centrale Station. Excellent quality and wide-ranging options for the breakfast located within comfortable and amenable ground floor location with courteous and attentive staff.

    Stayed in March 2024

  • Reviewed: February 25, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Old fashion hotel but under renevation

    Very close to main train station , just 5 min by walk

    Stayed in February 2024

  • Reviewed: February 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast The bed The bottle of water for free

    Stayed in February 2024

Showing 1 - 25

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