Via Della Scala 25, Santa Maria Novella, 50123 Florence, Italy
#277 of 369 hotels in Florence
Guests' ChoiceBased on 266 hotel reviews
7.9Cleanliness
8.4
Comfort
8.1
Location
9.4
Facilities
7.8
Staff
9.1
Value for money
8.2
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 16, 2024
Jovana
Serbiathe elevator is out of order so I had to carry the pushchair up and down the stairs every time. There was a kettle in the room, but there were no cups, so I couldn't even use it. it is necessary to wait some time to regulate the temperature of the water in the shower and sink
Good location, near train station and city centre.
Stayed in February 2024
Reviewed: December 29, 2023
Henry
United States of AmericaAmericans must adjust their atttude about hotel rooms when in Europe. By European standards the Margaret was cozy and homey. There was a opne floor walk up due to elevator difficultites but it was doable.
Stayed in October 2023
Reviewed: December 3, 2023
Martinezsdiego
ColombiaThe receptionist was really kind. There is a coffee and chocolate machine available. Shower in the room and not shared.
Stayed in November 2023
Reviewed: November 28, 2023
Omerfarukgoney
Turkeygood location, clean, good persons
Stayed in November 2023
Reviewed: November 19, 2023
Douglas
United States of AmericaOur room was too close to the busy street. I should have asked for a room off the main road. Road traffic could be heard even with the windows and shutters closed.
The location was great. Close to the train station and not far from the center of town. The room was very clean. If a little bit out dated.
Stayed in October 2023
Reviewed: November 6, 2023
Demirel
TurkeyNoises in the morning and bad bed condition.
Good location.
Stayed in November 2023
Reviewed: October 31, 2023
Ploypan
ThailandNot much facilities, no refrigerator, microwave
The bed is so comfortable!! Big nd clean room. Big bath room, very clean and new. Good location, near by the train station. Nice host, we can leave baggage there.
Stayed in October 2023
Reviewed: October 30, 2023
Frits
NetherlandsNoise from other rooms, and outside
Location, bed was good
Stayed in October 2023
Reviewed: October 18, 2023
Sayantani
United States of Americathe mattress was sliding, the elevator was not working
location, budget friendly
Stayed in October 2023
Reviewed: October 16, 2023
Jane
United States of AmericaLocation, location, location! Also close to train station. Good wifi
Stayed in October 2023
Reviewed: October 12, 2023
Coleen
United States of AmericaThe room has been recently remodeled and they did it beautifully. My only complaints are the pillows and mattress in our room were more firm than I like. I would definitely stay here again.
We did not have breakfast at the hotel because they do not serve breakfast until 8. We had tours scheduled early, so unable to eat at the hotel. The hotel is very close, within walking distance of all the sites. We are also very near to the river, where there are many shops and eateries.
Stayed in October 2023
Reviewed: October 5, 2023
Warren
United States of AmericaTowels are like dish towels, no refrigerator .
Fantastic location close to the train station and t tram. It's on a great street for outdoor dining at restaurants low to no traffic! It's basic accommodations, though, but great for the budget traveler, comfy bed!
Stayed in October 2023
Reviewed: September 28, 2023
Max
GermanyThis hotel is very frugal. There are funny synthetic "towels". There is an electric kettle in the room but no cups to pour hot water. The kind receptionist found me a cup to make a coffee. Narrow bathroom space with toilet front almost next to the wall. However, this is what I expected based on the previous reviews.
I stayed just one night coming at about 11 am and was offered to put my luggage in the room which would be ready at 1 pm. I was given keys for this room immediately so I could come any time after 1 pm. The room and facilities looked as I expected based on the reviews of other customers. Friendly and helpful receptionist. After check out I left my luggage until the evening without any problems.
Stayed in September 2023
Reviewed: September 27, 2023
Racine
United Arab EmiratesTowels were very weird, didn’t feel comfortable using them - wouldn’t actually call them towels. The bathroom was a bit awkward.
It was really nice, staff was really good, everything was clean
Stayed in September 2023
Reviewed: September 25, 2023
Marian
New ZealandWould have been nice if there’s access to the elevator. But it’s not really a dealbreaker since I already expected it, given the hotel is in an old building.
It’s a great location, close to the central station and tourist landmarks. We didn’t use public transport, just walked around to check out the sights. The room is decent sized and clean, including the toilet and shower.
Stayed in September 2023
Reviewed: September 24, 2023
-
SingaporeThe location was superb. Staff was super understanding and nice when we had to drop off our baggages early in the morning and had a really late check in. Facility was better than my expectations for the price I paid. Highly recommend if you’re on a tight budget and needs a place close by the train station to stay in Florence.
Stayed in September 2023
Reviewed: September 24, 2023
Bink_kos
RussiaShared toilet for all rooms, poor insulation, you can hear what is happening outside
Great location, clean and spacious room
Stayed in September 2023
Reviewed: September 17, 2023
Justineleigh20
PhilippinesYou can hear the people in the street during the night. If there are cars driving in the street, you will hear those as well
The location is very near the central station of florence
Stayed in September 2023
Reviewed: September 11, 2023
Isolda
United Kingdom- shared bathroom - towels very bad
Very good location between the historic Center and the train station. We could leave the luggage there after the check out. Hosts we great. We could use the bathroom after the check out
Stayed in September 2023
Reviewed: August 22, 2023
Raghed
AustraliaThe place actually was better than expected.
Family owned hotel with great rooms! The pictures online are not accurate, the room was better! It also has a great location (5 mins walk to central station and 5 mins walk to the river). The staff were super nice :)
Stayed in August 2023
Reviewed: August 20, 2023
Shreyashe
IndiaThe room has a bathroom inside but for the toilet you have to use the common one which was a bit away from the room.
The location is perfect as it’s just 5 minutes walk from the train station. There are a lot of restaurants nearby. The room is cozy and has all basic needs available. This one is perfect if you are looking for a over night stay in Florence.
Stayed in July 2023
Reviewed: August 5, 2023
Raashi
United States of AmericaThere is no elevator so you have to carry your bags up one flight of stairs, which can be tough for some people. The walls are thin so you can hear people in the morning from the other rooms, and the bathroom was very tight with a toilet that you couldn’t flush paper down, which was a little difficult to get used to.
Great location and friendly staff. The place was constantly being cleaned and was very close to many main attractions in Florence. The room had a cute balcony and faced away from the street so was quiet. The AC was pretty efficient which was super helpful with how hot the summer is. Other guests were also very nice and friendly when we ran into them, so I would say it attracts a pretty nice crowd. Lots of caffès and restaurants right outside, but not too loud and crowded. Very easy access from the train station and close to Santa Maria Novella Basilica, which is just down the street. Also close to Ponte Veccio.
Stayed in August 2023
Reviewed: August 1, 2023
Paul
United KingdomLocation perfect would stay again
Stayed in July 2023
Reviewed: July 30, 2023
Snehil
SwedenOur stay was very nice. The room & bathroom were super clean. The location is great as most places were at walking distance from the hotel. We would definitely recommend this place to stay in Florence.
Stayed in July 2023
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