Via Del Cavallaccio 36, 50142 Florence, Italy
#299 of 372 hotels in Florence
Guests' ChoiceBased on 336 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
7.1
Facilities
7.8
Staff
8.5
Value for money
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 30, 2024
Lidia
ItalyPoor breakfast The eggs tasted odd
The location and the room were good
Stayed in March 2024
Reviewed: January 19, 2024
Yang
NetherlandsThe interior of the room is a bit old and the central air conditioner is noisy
Excellent surrounding facilities
Stayed in January 2024
Reviewed: January 8, 2024
Lamar
United KingdomThe continental breakfast.
The courtesy van service.
Stayed in January 2024
Reviewed: December 26, 2023
Diletta
FrancePosition is not the best
Very nice staff and quite big rooms
Stayed in December 2023
Reviewed: December 22, 2023
Sarah
Bahrainquiet far from the main centre
the rooms were clean, the staff were very helpful & the hotel offers free shuttle to the tram
Stayed in December 2023
Reviewed: November 13, 2023
Diane
United States of Americano issues
Staff helpful-amazing view of Florence-close to airport!
Stayed in October 2023
Reviewed: November 5, 2023
Khalid
Saudi ArabiaOld furniture and needs to have fast elevators
Nice be there is better
Stayed in November 2023
Reviewed: November 4, 2023
K
NetherlandsPoor menu in the restaurant...
Bartender. Friendly.
Stayed in November 2023
Reviewed: October 18, 2023
Serena
TaiwanThere is shuttle bus pick you from tramway station to the hotel. Nice service.
Stayed in October 2023
Reviewed: October 12, 2023
Srivastava
IndiaThe ac was a bit loud and we could hear the noise for the whole night.
The location is good and the staff very helpful. Great ambience and wonderful breakfast
Stayed in October 2023
Reviewed: October 2, 2023
Michael
United KingdomLack of privacy on the bathroom door. I and my family did not like the fact that the door was glass and everybody could see you unless you closed the partition door to the bedroom. Anyone entering the main door can see directly into the bathroom.
Comfortable bed, plenty of wardrobe space, large bathroom, large bedroom.
Stayed in September 2023
Reviewed: September 27, 2023
Alison
United States of AmericaThe AC was awful. Inside the room we tried to adjust the temperature down but it kept switching itself off. The entire night it was too hot in the room. It was not clear that we had to call reception to adjust the temperature down. It seems ridiculous that we could not control the temperature in the room ourselves.
The room was good size and well appointed.
Stayed in September 2023
Reviewed: September 8, 2023
Carmen
United KingdomNo shuttle to city centre, but a van to the closest tram stations (9 stops to city centre) No slippers - hardwood floor Fee for parking (€10 per day) even though located far from city centre and have their own parking and garage
Extremely helpful, knowledgeable and friendly staff Good size room and bathroom Can buy tram tickets from reception
Stayed in September 2023
Reviewed: September 8, 2023
Liliana
United KingdomTo far from town
Good
Stayed in September 2023
Reviewed: August 28, 2023
Heidi
United KingdomNothing !!
Very spacious and clean rooms with contemporary decor
Stayed in June 2023
Reviewed: August 24, 2023
Homyar
IndiaProximity to the town centre would have been better
Excellent breakfast, found the location a bit too far from the town centre
Stayed in July 2023
Reviewed: August 14, 2023
Christopher
AustraliaCleanliness, excellent staff, excellent breakfast, good location.
Stayed in August 2023
Reviewed: August 9, 2023
Manuel
ItalyReceptionist very polite, super shuttle service to tram’s stop to city center (free), nice view from our room and last but not least, very comfortable bed!!
Stayed in August 2023
Reviewed: August 1, 2023
Hussam
Saudi Arabiathe location is not good for someone traveling for vacation, may it's good for business.
Stayed in July 2023
Reviewed: July 26, 2023
Heshawa
United States of AmericaHotel room it self& the bathroom
Hilton metropole can use a remodel it’s a bit outdated however staff and service was on point
Stayed in July 2023
Reviewed: July 8, 2023
Mário
PortugalShower was not perfect with some leakage.
Shutlle Service very efficient and organized. Driver Very Nice and polite. Bed very confortable. Breakfast very good.
Stayed in May 2023
Reviewed: July 1, 2023
Andrew
New Zealandit was quite. distance from attractions and it was almost impossible getting transport back to the hotel. Taxis were only available leaving the Hilton , if you weren’t able to get the shuttle back to the hotel you we’re pretty much marooned in Florance
it was modern
Stayed in June 2023
Reviewed: June 29, 2023
Christie
CanadaNot in city center. Appreciate the shuttle service though
Very clean and comfortable facilities
Stayed in June 2023
Reviewed: June 18, 2023
Lynn
United States of AmericaIt would have been more helpful if the use of shuttle bus and the rules were clearly explained up front.
very modern and clean!
Stayed in May 2023
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