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  5. Reviews of Hotel Napoleon

Reviews of Hotel Napoleon This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Piazza Vittorio Emanuele II 105, Central Station, 00185 Rome, Italy

#536 of 931 hotels in Rome

Guests' Choice

Review Score

Based on 222 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.7

  • Facilities

    7.8

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 5, 2024

    9.0
    Brilliant place for Rome Getaway
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    None

    Brilliant staff, great lounge to hang out in, small hotel bar to get drinks to your liking, location on a nice square with lovely jazz cafe next door. 10 minute walk to Colosseum. Breakfast substantial, and something good for every taste.

    Stayed in April 2024

  • Reviewed: February 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It's a bit of a culture shock if you're very used to modern, new things; but it wasn't dirty or downtrodden at all. It felt and looked like it was an older hotel, which it was. These aren't things we didn't like, more so things to keep in mind. The only thing we weren't a fan of, was the area around the front entrance felt dirty, but I'm not sure there's much the staff can do about that.

    Good location. Very easy metro access. More than we expected for the price. Dated but not unpleasantly so. The staff was very friendly and pleasant.

    Stayed in February 2024

  • Reviewed: October 29, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Great location, great staff,beautiful area

    Stayed in October 2023

  • Reviewed: October 22, 2023

    9.0
    Excellent hotel in a convenient location.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    There was nothing we didn't like.

    Breakfast was very good, although we would have liked ground coffee decaf. Staff were extremely helpful. The room was very comfortable, quiet and spacious.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    8.0
    Great location. Better value than room in Venice as booked early. Adequate for short stay.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    More choice at breakfast and clearly labelled for vegetarians. Had one double and 2 single beds in room when I asked for a twin which meant one of us had the lumpy single bed. Double was comfortable. Asked for rooms close to each other but were on floors 2 and 5 with no option to move at any point. Bathroom a bit tired looking and towels very thin.

    Location right outside a metro station. Friendly staff.

    Stayed in October 2023

  • Reviewed: September 20, 2023

    8.0
    Overall great value for money
    • Business trip
    • Solo traveler
    • Triple Room
    • Stayed 1 night

    cant complain about much , more than fair value for the price

    amazing staff , especially Ubaldo at the front desk good location , you walk straight out of the hotel and the metro station is right there breakfast was actually really good , all the basics , very fresh , enough seating

    Stayed in September 2023

  • Reviewed: July 23, 2023

    7.0
    Good place for an overnight stay en route to a cruise
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good location

    Stayed in June 2023

  • Reviewed: July 15, 2023

    9.0
    Very warming and homely.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A little dated/tired in parts. New carpet and a lick of paint will do the trick.

    It was tired but homely.

    Stayed in July 2023

  • Reviewed: July 12, 2023

    9.0
    Good location with friendly staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Balcony and bathroom a little dated and needed updating to keep on par with the bedroom.

    Friendly reception staff who were very helpful. Marco provided good advice in getting around Rome and finding places to visit. Lovely bedroom with comfortable bed. Easy access to the Metro.

    Stayed in July 2023

  • Reviewed: June 25, 2023

    9.0
    Nice hotel, reasonable price. Within walking distance to Roma Termini
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Room was ready early, and we checked in early! Staff very friendly and gave us a great recommendation for lunch.

    Stayed in June 2023

  • Reviewed: May 23, 2023

    8.0
    Central and clean hotel in Rome
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 4 nights

    The hotel needs some modernization and renovation.

    Nice and central location, close to Colloseum. Metro station close by. Restaurants, bars, shops close by. Very clean. Breakfast was good. The staff was very friendly.

    Stayed in May 2023

  • Reviewed: May 14, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    multi elevator

    location

    Stayed in May 2023

  • Reviewed: April 21, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    the location - the the best , just one stop from Roma Termini ; this hotel located in metra footstep

    Stayed in April 2023

  • Reviewed: April 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not much!

    The hotel was located about 10 mins walk from the main Central station right across a lovely small park and the metro was literally outside the front door of the Hotel. The staff were all very helpful and informative. Special thanks and gratefulness to Stefano (I hope correct spelling) when on the morning of 14TH March we checked out my wife left her wallet and he helped us by sending it ASAP to the airport in time for our flight! Highly recommended. Room was large for Rome and excellent sound proofing with warm radiators /cool air con if needed. Shops and cafes right along the arcade in front. Thoroughly enjoyed it!

    Stayed in March 2023

  • Reviewed: March 19, 2023

    9.0
    Fantastic hotel - highly recommended
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Location was great, right next to the Metro. Staff were very friendly and helpful. Hotel was very clean.

    Stayed in March 2023

  • Reviewed: March 7, 2023

    7.0
    The hotel is fine, but it’s getting to look a little run down.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Hard bed

    Good location

    Stayed in February 2023

  • Reviewed: March 1, 2023

    9.0
    Very Happy
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights

    Could not make room after we left at 1pm for the day

    Great Breakfast

    Stayed in February 2023

  • Reviewed: February 19, 2023

    8.0
    we got married there and stayed in this hotel / nothing had
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    everything was excellent no complaints

    it’s location is excellent

    Stayed in February 2023

  • Reviewed: November 15, 2022

    9.0
    Hotel staff was very friendly and helpful which made our stay very enjoyable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 11 nights

    Nothing

    Breakfast had hot and cold choices, freshly squeezed orange juice, wonderful pastries and friendly staff

    Stayed in November 2022

  • Reviewed: November 5, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the room is too small for two persons

    good location, colliseum is just 15 min walk. metro is near.

    Stayed in November 2022

  • Reviewed: October 28, 2022

    7.0
    I was disappointed, as this was always my home in Rome. not sure I will return to Napoleon.
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    no personal service, no help with bags, breakfast was extra charge, needs Reno badly.

    I have stayed at the Napoleon 14 to 15 times in the past and this was my first trip since COVID. the hotel has changed ownership and this has partly led to my poor review. the personal service and welcoming atmosphere is gone and now every penny is important. price is not cheap by any means! no one to help with bags, no dining room, no breakfast included, no slippers (they were my favourite). it used to be charming, but now just seems dreary and dingy with staff who don’t seem to want to be there. hotel could be a gem once again, but needs some better management and ideas!

    Stayed in October 2022

  • Reviewed: October 25, 2022

    7.0
    We were very happy here and recommend 😊
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I felt it needed an update to the carpeting and perhaps some areas needed a new kick of paint

    The location was excellent and our room was spacious and comfortable

    Stayed in October 2022

  • Reviewed: October 10, 2022

    9.0
    Good location for sightseeing and dining
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The air conditioning had no temperature adjustment.

    Good location only 15 minute walk from the train station. On a bustling street with food and shopping. Of the 6 hotels in which we stayed in Italy, this was the largest room and roomiest shower (by Italian standards). The carpet in our room looked new.

    Stayed in October 2022

  • Reviewed: October 9, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    High tourist tax rate at €6 Euros per day per person. Cold items on hot plates at breakfast.

    Handy location, walking dustance to Colosseo and Metro stop nearby. Good sized rooms with fridge, double shower.

    Stayed in October 2022

Showing 1 - 25

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