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Based on 2204 hotel reviews
Value for money
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Showing 1 - 75
January 10, 2017
눇The staff were very helpful and friendly. The location was superb. The rooms were luxurious, very modern. the bathrooms were lovely with a nice set of toiletries.
January 8, 2017
눇Everything has been above our expectations. The room was very nice and modern. The location is perfect as well as the palace, very nicely restored. And breakfast, very good!
January 4, 2017
눉I would have preferred a more varied menu in the restaurant, too much fish for me.
눇The hotel is in a beautiful old building, very stylishly renovated. The bedrooms are contemporary, spacious and comfortable with tea and coffee making facilities. Helpful staff. It is well placed for the centre of Turin, just a 5 min walk. Good restaurant, and in summer it would be fabulous to eat in the huge courtyard. There is also a large stylish bar, very attractively decorated.
December 31, 2016
눉A little more light in the room,it was a bit dark in our particular one.
눇Very comfortable room,beautiful design hotel and bar, very relaxing and stylish.Wonderful breakfast.Staff are professional and polite.
November 29, 2016
눉Suite has plenty of space but misses some furniture, whereas standard room is perfect. Piazza Carlina is currently beeing remodeled.
눇Very nice building with courtyard. Breakfast, especially those days with Parma ham. Staff young and helpful. Fantastic view from the upper floors overlooking Torino and the mountains (weather permitting). Fitness room on top floor, view from the running belt and cicles.
November 10, 2016
눉Can't really think of anything to complain about.
눇What a lovely hotel. Set within a beautifully restored old square, the hotel is well located near shops and eateries and an easy walk to the riverfront. A short (10 euro) taxi ride from Porta Susa Railway station. The room had a modern and tasteful décor. Hotel staff were efficient, courteous and helpful. A full range of breakfast options was available. Enjoying breakfast while overlooking the central courtyard was delightful. A great place to stay in Turin. Highly recommended.
September 27, 2016
눉The construction in the park across from the hotel is at the present time a downer.
눇Very pleasant albeit the furnishings in the suite could be rethought as the second room was almost empty.
September 26, 2016
눉I cannot fault the hotel.
눇An amazing hotel. A great conversion of an old building with an even greater breakfast buffet. If only every hotel was like this! Perfect in every way.
September 23, 2016
눇Beautiful building and great breakfast - though they could have had more cheese options. Friendly staff. Especially at breakfast. 400 meters from the city centre on a nice square.
September 21, 2016
눉Nothing at all.
눇Everything! Great place to be, close to everything. Relaxed breakfast times very welcome, as was quality of food. Efficient and very courteous staff. Building is beautiful!!
September 6, 2016
눉A little expensive
눇Location and staff especially Ariana from Palermo who served us in the morning for breakfast. She explained to us the different types of foods that they were serving.
August 12, 2016
눉Underground parking can be hard to get out without help, depending on car size. Internet quite slow.
눇beautifullly renewed historical building; very nice setting for breakfast in the inner court of the building. Underground parking. Friendly staff.
August 11, 2016
눉Waiter service tended to let foreign travellers feel isolated.
눇Close proximity to shops nice bonus. Best place I've been to for many a year. Spacious, modern interior but oozes with character.
August 4, 2016
눉Rooms are small, compared to the same level of room in other NH hotels in Torino. We have a small baby, they kindly offered to put a crib in our room, but there was no space... either the crib or the luggage
눇Excellent breakfast and great restaurant. Everything is nice and stylish
August 3, 2016
눉Garage was not available. Just an open garage two streets away (not cheap 25€/day and they want to keep the carkey, I refused that). After that I could park the car in the garage of the related NH Hotel at Corso Vittorio Emmanelle II, 3 km distance. During our citywalk the days after we saw several parkhouses and underground garages. It would be helpfull to inform guests about all the possibilities!
눇Very kind staff people at reception, breakfast, lunch etc. Breakfast and lunch were very good.
August 2, 2016
눇The staff were very friendly and helpful; breakfasts were brilliant - including the layout and ambience of both inside and outside eating spaces. Bed was very comfortable, and the hotel was quiet and peaceful
August 2, 2016
눉A bit formal approach from staff at reception. Not bad in itself but makes it a bit too distant
눇Beautiful building and interior patio. The breakfast staff was very helpful and friendly.
July 26, 2016
눉swimming pool would be the icing on the cake
눇amazing breakfast helpful friendly smiling staff comfortable bed - with a view (fab idea facing bed opposite the window) ideal location
July 19, 2016
눉No English speaking TV channels. Although parking was available at the hotel (€25 per night), the entrance to the underground car park was extremely narrow, wouldn't recommend it for a larger car (or like us scared of scratching the rental car).
눇Central location, short distance to main tourist attractions and shopping. Room was big and spacious, great bed
July 19, 2016
눉. Restaurant menu was pretentious and over priced, hence left to eat close by in town. The hotel should mention that Piazza Carlina is a major construction site and has been since 2014.
눇Lovely room with good facilities. Pleasant helpful staff.
July 12, 2016
눉Room was quite small and there was no bath available. We stayed in an apart hotel a couple of days later. The same location, 50% of the price and better specification and room sizes.
July 10, 2016
눉There are no shelves or drawers in the room, just a closet for hanging clothes. The reception area is not appealing at all; it is cold and looks very "business-like." The first time I stayed in this hotel, I almost turned around and left because the reception area was so functional and unwelcoming.
눇The rooms are wonderful, and the bathrooms are exceptional, truly superb! Very comfortable bed and quality linens. The coffee machine and kettle are very nice to have. The food in the restaurant is excellent. The continental breakfast in my room was also excellent (best croissants in Italy).
June 27, 2016
눇Very professionally run, all staff helpful and nice. Rooms were very comfortable. Good location for exploring. The breakfasts were awesome!
June 21, 2016
눉Someone left a cigarette butt on our balcony. Could have been the balcony above us. Apart from that, everything was great.
눇Helpful staff, good size room, very clean, very comfortable bed and especially loved the pillows.The breakfast was fabulous- lots of choice.
June 21, 2016
눉Difficult to find it as at the time it didn't have an obvious sign and there is significant reconstruction work going on in the Piazza which has blocked off the road circuit. During our stay the hotel sign was installed in big form above the main entrance - and it looks good now!
눇We found everything about this fairly new hotel just wonderful. The staff were extremely helpful and kind - including lots of warm smiles! Our room was a total joy to be in and breakfast was extensive and very high quality. The lovely old facade is brilliantly complemented by the 'new build', including a large central courtyard. We found the rooftop garden is an oasis in lovely spring weather.
May 26, 2016
눉There is some building work outside, this didn't interfere with our stay & please don't let this deter you. This hotel, staff and location are a gem & I'm a hard task master to please
눇All the food was excellent and very competitive, compared to other local restaurants. The breakfast was delicious and the staff are very helpful and cheerful. A real credit to the NH Collection Torino Piazza Carlina
May 12, 2016
눉Light switches in room took a bit is working out. But that was a minor thing.
눇Location excellent for tourist attractions in Turin. Reception desk staff very pleasant and helpful. Staff in the dining room and behind the bar were chatty and remembered what you liked.
May 6, 2016
눉The restaurant was poorly patronised for the evening meal ... possibly due to the unnecessary pretentious atmosphere. A more casual atmosphere would seem much more appropriate given the location and otherwise relaxed ambience go the Hotel. Somewhat annoying was the "free" wifi ... provided you were to accept the low speed option. Higher speed comes with a price. A Hotel of this quality should put itself above charging for quality internet.
눇Excellent location, comfortable and well appointed room
April 27, 2016
눉The only issue was that they had a problem with the AC as it was not working well during that time.
눇The room was fantastic and the facilities available in the room were great. Place was very clean and breakfast was good with various choices.
April 17, 2016
눇Great Hotel on perfect location. Great stuff always there to help. Beautiful modern design. Very spacious and cosy rooms. Great breakfast.Very satisfied!
March 15, 2016
눉Unfortunately there is some building work being carried out in front of the Hotel at the moment (although you can hear nothing inside the rooms). A shame, because I am guessing it looks great at the front normally
눇Location. The Hotel was very close to everywhere we wanted to go, near all the main Piazza's
March 5, 2016
눇This is probably the most beautiful NH hotel i have stayed in. A refurbished palazzo with excellent amenities and an ideal location. And with one of the best breakfasts you could ask for!
February 25, 2016
눇The hotel is very well done. The property is in great condition. The staff are all very friendly and engaged. We were there for the football and they managed to find us a restaurant still serving dinner at 11.45 pm. Breakfast was excellent. Location in Turin is excellent.
February 11, 2016
눉Winter weather in Turin not the best, but can't blame the hotel for that! ( Though I know some reviewers would!)
눇Room 416 - Stunning views. Reception staff, particularly Simone. Absolutely best hotel breakfast ever!
February 9, 2016
눉room was minimal and walls dirty. tv on the wall with cable hanging down. no spa. gym very small. quite cold. no bathtub in the room. coffee machine in the room not working. very small wardrobe.
눇good location. good breakfast. friendly staff.
February 8, 2016
눇Beautifully restored hotel. I Lost my mobile in the taxi and the very friendly driver returned it to the hotel. The hotel was so friendly to store my phone in the safe for 1 week before I picked it up. Thank you very much!!
January 26, 2016
눉Be nice to offer a cappuccino at breakfast. A automatic coffee machine that most hotels have now would be a nice touch. To just offer Americano Coffee seems too plain for a good looking hotel like this so next time visit i expect a nice machine waiting there.
눇Beautiful looking Hotel. Artfully decorated sophisticated & Chic. Great position for all the sights and amazingly quite. Breakfast was very good quality and very fresh with lots of choice too. Rooms clean and spacious we slept like babies! Definitely use this hotel again.
January 19, 2016
눇The hotel is absolutely amazing, newly renovated and brilliant location in a perfect walking distance to everywhere! Staff was extremely welcome and helpful! For me was one of the pleasant stays ever, thanks a lot and definitely see you next time I'm in Turin!
January 5, 2016
눉One of the reception employees was extremely serious and didnt want to help much. The rest of the staff was marvelous, so if you happen to meet him, you'll know what I'm talking about.
눇Beautiful rooms, no noise, spacious. The building is fabulous and the location is excellent. Great breakfast!
December 29, 2015
눉Parking in the garage too expensive, should be complementary for resident
눇Hotel is great and charming, room very comfortable, breakfast very good. Staff lovely and professional
December 26, 2015
눇Junior Suite was just gorgeous, minimal design, well done and very comfortable, tranquility and peacefulness. Great view over the piazza and city on 5th floor. Perfect bath/bathroom. Launch, bar, restaurant, and grand and delicious breakfast. Last, but not least, a very attentive and truly friendly and professional staff. Well done!
December 26, 2015
눉Nothing really. The hotel parking was a bit expensive, but same as other hotels
눇Interior design - stylish and very Italian Breakfast with freshly squeezed juices View from the room
November 28, 2015
눉Staff is incompetent, we were given the wrong rooms, at check-out they messed up the bills. An absolute disaster
눇Good location, nice rooms, good breakfast
November 24, 2015
눉Fire alarm went off at about 2am our last night. Fumes from burning bread in the kitchen filled the downstairs floor and the smell pervaded the building. Fortunately there was no major fire but the staff response didn't seem very coordinated, particularly with regard to evacuating the building and informing guests about the situation. There was no sign of the fire services which for an incident in a large hotel seemed strange.
눇Excellent breakfast. Friendly staff. Pleasant room, albeit with a quirky collection of light switches so that turning lights on and off was quess work. Good location within walking distance of main sights and restaurants.
November 11, 2015
눉Light switches in the room can be confusing. Room initially felt damp and too hot and it was not possible to dial air con to less than 19 degrees.
눇Well nicely restored old building. Extremely tall ceilings in room. Very high spec equipment and fittings. Excellent location in old town. Good-looking, helpful staff.
November 10, 2015
눇The hotel is super spotless, chic, quiet and elegant without being stuffy. Clean, modern design without being cold. The piazza in front is being renovated otherwise the perfect location- walkable to all shopping an restaurants.
October 30, 2015
눉First we were assigned a very claustrophobic room with no desk ( supposed to be a premium room) and told the hotel was fully booked, which was a lie because we checked through booking.com showing avalability. After our refusal to stay we were given a very decent room.
눇Located in a quiet part of the town, renovated place, good breakfast.
October 21, 2015
눇The design of the building, the attention of the staff, the quality of the breakfast, the late breakfast (noon) and checkout times (3pm!) on Sundays, the super central location...
October 13, 2015
눉The attitude of the front desk staff was decidedly unfriendly and service at breakfast very poor. The decor in the common areas and dining room is cold. We were not able to control the temperature in our room so had to sleep with open windows, which brought in a lot of street noise. The wifi signal was not strong.
눇Location, lovely and comfortable room and bathroom. Private parking and pleasant garage attendants. Pet-friendly.
October 7, 2015
눉Eggs at breakfast left something to be desired. There could have been an extra person at the reception at peak times.
눇Excellent location close to sights, shops, restaurants, beautifully appointed building, very nice rooms.
October 4, 2015
눇Great location, outstanding personable and very friendly and helpful staff, beautiful and confortable room, great buffet breakfast with many choices. Highly recommended.
September 30, 2015
눇Wow! The historical building is magical. The room design is absolutely elegant. The staff is helpful. The breakfast is nice. And yes, the hair dryer in the bathroom is real.
September 29, 2015
눉Breakfast was very poor, the coffee was terrible and the scrambled eggs tasted bad. Some of the cakes and croissants didnt seem that fresh, we were really disappointed and wouldnt return to this hotel for that reason.
눇The parking was very convenient and safe. The bed was comfortable and the room was sufficient size but the bathroom was a bit small.
September 17, 2015
눇Superb very modern conversion of an old charity boarding school minutes walking distance from the very heart of Turin. Restaurants and museums nearby (superb Egyptian Museum three small blocks away)
September 15, 2015
눉Many things are controlled but the front desk - air conditioning temperature range - we did not have very hot water and asked twice to have it fixed which it was finally rectified
눇Modern, friendly staff, beautifully designed, good central location
September 1, 2015
눉There was some noisy construction right across the hotel. There was no service at the rooftop terrasse. There was no valet parking...we had to walk up 3 streets, park the car then come back to the hotel!
눇We had a superior room overlooking a church which was nice. It's a central location.
August 25, 2015
눉30 Euro parking
눇Very dog friendly! Best hotel experience in a long time, everything was perfect, right down to the perfume in the foyer. Short walk to old town.
August 25, 2015
눉The TV had mostly Italian Channels, with very limited options of English channels. The Room service was very expensive.
눇The hotel was good overall The front desk staff were very helpful.
August 20, 2015
눉There is no private parking for guests arriving by car.
눇New is new. Impressive structure combining sveral old buildings. In general hotel is way above average standard of Italian hotels.
July 23, 2015
눇Great location in the very center of Turin, great architecture and style. Super friendly staff and very good breakfast served in a beautiful courtyard.
July 7, 2015
눉Nothing at all!
눇Excellent location in the centre of Torino Very nice and professional staff Beautiful hotel with everything you need: 1) Nice rooms, 2) Excellent bar and restaurant, 3) free wifi with unlimited devices, 4) very nice gym with the latest Technogym equipment
June 18, 2015
눉The pillows are not comfortable. Breakfast though with lots of varieties but only the orange juice is fresh and all other are fresh from the box. Choice of cheese is limited. scrambled eggs are dry. elevators are slow. The terrace though with excellent view need some attention.
눇The Stuff are excellent and helpful. Quality of mattress is very good. rooms are very quiet.
June 16, 2015
눉Breakfast was not quite ready one morning and we were left hanging around for the hot food selection.
눇Nice large room; great bathroom and facilities; coffee machine; good breakfast; convenient location.
June 11, 2015
눇Short stay, but was one of the best in my time in Italy. Very helpful staff and the rooms were beautiful. Close to everything and wonderful breakfast.
June 6, 2015
눇Beautiful old stone building completely renovated with the most modern and artistic interiors, fabulous looking, highly professional staff, great bed and furnishings, beautiful interior courtyard
May 31, 2015
눇What a fantastic find. A triumph of architectural beauty and design, with excellent staff. Carola the concierge in particular makes your visit as glamorous and creative as you may wish, remembering people personAlly!
May 26, 2015
눉the attitude of the stuff on the reception and no body there to take your bag to the room they asked me to take it by my self with me to my room.
눇Location , room, breakfast , design
May 21, 2015
눇This is a modern and beautifully renovated hotel in a central location close to the Mole and historic piazzas. Our premium double room had very high ceilings, giving it a bright, airy feel, and was spacious and comfortable. The staff was really helpful on many fronts, and breakfast was delicious and filling. The rooftop terraces offer lovely views and the whole hotel (inside and out) is so pleasing to the eye – truly elegant.
May 19, 2015
눇All the staff we met were without exception helpful and welcoming. Breakfast offered something for everyone. The most comfortable bed we have slept in! Everything was within walking distance . A very enjoyable city break!
May 17, 2015
눉Room layout are average; not parking facilities (paying covered parking in the neighbourhood). There is nothing bad about the room, but nothing particularly exceptional either, yet a very good quality bed. You may want to keep these aspects in mind when booking since this is not a cheap hotel
눇Location is excellent; amenities are good because brand new; breakfast is generous and FREE wifi
May 17, 2015
눉Room was warm in the afternoons; AC did not seem to cool down the room: had to sleep with windows open.
눇Nice decor; beautiful rooms. Great breakfast (included). walking distance to the historic center.
May 14, 2015
눉Only May and the rooms were so warm you couldn't get a good sleep. Aircon made no difference to the temperature
눇Location great, cleanliness and good breakfast
May 6, 2015
눉I always expect breakfast to be included, even if I don't take it since I never wake up that early.
눇Room was great and spacious! I liked the bed in the middle of the room!
April 29, 2015
눇My in-laws spent the weekend here and loved it. The rooms were clean with much-appreciated amenities like a coffee maker and SKY. Great location walking distance to Egyptian. And Cinema museums and many other sites. Renovated property with grand courtyard. Construction in the piazza outside can make it hard to find for those arriving by car but causes no disturbances in the hotel, at least in our experience.
April 18, 2015
눉The breakfast was limited to a small collection.
눇The beds are very comfortable and the room is clean. Their staff are very welcoming and helpful. The hotel is within a walking distance from all major shopping streets and attractions.
Showing 1 - 75
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Porto Ota, France
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