Via San Gallo 30, San Marco - Santissima Annunziata, 50129 Florence, Italy
#43 of 372 hotels in Florence
Guests' ChoiceBased on 530 hotel reviews
9.1Cleanliness
9.5
Comfort
9.4
Location
9.5
Facilities
9.2
Staff
9.6
Value for money
8.9
Free WiFi
8.8
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End of dialog contentReviewed: 15 April 2024
Mariza
SingaporeA bit far from SMN Station. If you plan on walking from SMN to the hotel, a little challenging as the streets are a bit tight
Staff members were all nice, Judith & Ana (reception) & the very nice, jolly lady at the breakfast place. Room size was good, we were a group of 3 and there’s enough space for us and luggages.
Stayed in April 2024
Reviewed: 13 April 2024
William
AustraliaSize of room and cleanliness, good location for walking to train and attractions
Stayed in March 2024
Reviewed: 13 April 2024
Birgit
United KingdomThe bathroom good have benefitted from a box of tissues and a hook/bar to hang clothes.
Breakfast was good and staff very helpful.
Stayed in April 2024
Reviewed: 11 April 2024
Hazel
United KingdomBeds weren’t the most comfortable. Room was hot and no air con although we were given a fan upon request.
Amazing place a stones throw from the main attractions in Florence. Breakfast was incredible, staff were accommodating and the garden was beautiful!
Stayed in April 2024
Reviewed: 8 April 2024
Warren
United StatesNot sure how we would improve it maybe promise a senior citizen discount!!! We liked everything.
The staff was the best part of our stay - from the front desk to the breakfast room to the bar and cleaners, everything about the hotel was lovely and enjoyable.
Stayed in April 2024
Reviewed: 5 April 2024
Anne
United StatesThe room was renovated and comfortable. The staff was very attentive and professional. The hotel was very clean, and breakfast was delicious.
Stayed in January 2024
Reviewed: 1 April 2024
Simona
Italynothing
Beautiful building and nice rooms. Very nice breakfast. Beautiful common area. very central location
Stayed in March 2024
Reviewed: 31 March 2024
Dennis
United KingdomShame the bar isn’t open during the off season.
Stylish decor and well appointed rooms with excellent bed, linen and towels. Friendly and attentive service by all of the staff. Super location only minutes from great restaurants and the major sights.
Stayed in March 2024
Reviewed: 31 March 2024
Senthilvel
IndiaRoom size and shower
Clean, heritage look, helpful staff
Stayed in March 2024
Reviewed: 29 March 2024
Ayman
United KingdomEverything was good
Very professional and dedicated staff
Stayed in March 2024
Reviewed: 27 March 2024
Niamh
IrelandThe room was exceptionally warm, even when the air conditioning temperature was changed to try cool it down. I'm not sure if I used it correctly though so may be my fault!
The rooms were clean, modern and the breakfast was delicious.
Stayed in March 2024
Reviewed: 26 March 2024
Ratnam
SingaporeBreakfast was the same everyday. No variations at all.
Location was rather central to many attractions.
Stayed in February 2024
Reviewed: 22 March 2024
Kashini
MalaysiaRoom was smaller than advertised in the picture on booking.com
Very centrally located. Only 15min walk to Duomo. Close to many restaurants and shops. Staff were very friendly. Breakfast was good too.
Stayed in March 2024
Reviewed: 21 March 2024
Dorothy
United KingdomNothing
Location, quiet, spotless
Stayed in March 2024
Reviewed: 13 March 2024
Carol
United StatesNo tissues in room
Loved Alanze at check in. So helpful and happy.
Stayed in March 2024
Reviewed: 13 March 2024
Andreas
CanadaThe mattress was extremely firm.
Modern room, nice breakfast, very pretty common areas, nice staff, location is great to walk into the main area and lots of great food options around
Stayed in March 2024
Reviewed: 10 March 2024
Stacey
United KingdomNothing!
Great location, helpful staff, good breakfast.
Stayed in March 2024
Reviewed: 9 March 2024
Lisa
United KingdomThe bedroom was a little dated but it was large and very clean.
The property was ideally situated in a very quiet street, close to the main sites, around 10 minutes walk to the Duomo. Breakfasts are amazing. Staff very helpful.
Stayed in February 2024
Reviewed: 9 March 2024
Amanda
United KingdomNothing
Very friendly helpful staff
Stayed in March 2024
Reviewed: 7 March 2024
Arlene
United StatesNothing.
Just a wonderful hotel experience.
Stayed in March 2024
Reviewed: 5 March 2024
Wengting
TaiwanNeeds around 15 mins of walking distance to the train station.
The room is big enough to stay comfortably with 2×28inch suitcases. The larout of the room is cozy and neat.
Stayed in February 2024
Reviewed: 4 March 2024
Dean
United StatesNo issues.
Great location and large room. Very clean. Solid breakfast.
Stayed in February 2024
Reviewed: 1 March 2024
Tania
IsraelLoved the location, hotel and shower. They have car parking that they take your car and bring it back but it takes around 20 minutes as it’s not in hotel but they have arrangements with a near parking Breakfast was not good no variety at all very basic do next time I’m booking without breakfast as there are many good places around hotel
Stayed in March 2024
Reviewed: 13 February 2024
Ben
United KingdomThe staff were so kind and helpful. The location is perfect - walking distance to everywhere you would want to go as a tourist. The room was large and comfortable and the decor of the hotel was beautiful
Stayed in February 2024
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