Nothing! We would happily stay again.

Great location in a quiet square, but very central. Friendly, helpful staff. Very good breakfast, with plenty of choice, and the opportunity to sit on the terrace overlooking the square. Comfortable, well appointed room, great shower, superb view of the dome from the room window. Very comfortable bed.

Stayed in March 2024

Only the smallest of niggles: I'd have liked a mirror in the bedroom where you could see yourself at full length - there was a loveolly dressing table and a mirror in the bathroom. Maybe a warning about the entrance in the initial communication from the hotel - when you look up and see the flag you guess that the reception is above and maybe its a nice surprise but when you are a bit tired it would be helpful. One thing I liked (but people of limited mobility may not) is that there are beautiful stone stairs to the rooms

The hotel is like a little undiscovered gem:You walk through and archway through to an elevator that takes you to the thirdfloor. Here you find the reception and the roof bar/terrace bar. Its situated in a quiet plaza that has a market every day and is peppered by restaurants with outdoor seating. The greeting and communication for the staff is very special - they are so nice and accommodating. The hotel itself is a lovely ancient building probably dating from the 16th Century. The room was large and roomy with old fashioned wardrobe and exposed beams. There were tea and coffee making facilities and a lovely ensuite bathroom. Outside our room was a large landing with a sofa and table which we used as an extra sitting room. The breakfast was lovely and so was the roof bar. The cleanliness was outstanding and the cleaning staff were delightful. I can't really understand why this is classed as a 3 star hotel - its has a wonderful shabby chic vibe and an ambience that makes it feel like a boutique hotel run by a family of taste and style

Stayed in February 2024

Everything

Amazing location and very friendly staff

Stayed in February 2024

Only complaint we have was the bedding was a bit too warm, I should’ve asked for a lighter weight comforter, I suspect they would have accommodated our request as the staff was particularly friendly.

The location, the authenticity of the hotel and the staff was great

Stayed in January 2024

The hotel could use updating in the rooms.

Great location in a historic building. Fantastic terrace for drinks. Friendly staff.

Stayed in December 2023

I don't really have any complaints. It's a hotel in an old building, so the usual things apply -- tiny lift, etc. But that wasn't a drawback, as we thought it was lovely.

A lovely place with a huge loggia overlooking the piazza and the roofs of Florence. Area not very touristy but close to the sights. The hotel itself is on the third floor and beautiful -- very high ceilings, very picturesque. We only stayed one night, but we did enjoy the loggia for drinks and the helpful staff. Breakfast very good.

Stayed in December 2023

Needs to be a little refurbished a little. Some fittings eg carpet floors windows etc

Fantastic location

Stayed in December 2023

My room, the breakfast, the view, the terrace, the staff and the location.

Stayed in November 2023

the rooms could use a bit more furnishing/art. and cozier more elegant bedding. but we really enjoyed our stay.

Our room was very large (could have used a bit more furniture). We had a balcony overlooking the square which was lovely. The bathroom was clean and bright. And the terrace for breakfast was our favorite. The views were better than expected. And breakfast was vast and delicious with lots of options. what a beautiful way to start each day!

Stayed in September 2023

Nothing.

Location and atmosphere.

Stayed in October 2023

It does get noisy at night and in the morning being on a main square. The property does everything they can to help mitigate this with reminders posted about closing the shutters tight and ear plugs provided for each guest. It didn’t bother us but if you’re early to bed I could see it being an issue. Perhaps ask for a room furthest away from the square when booking.

Such a beautiful property. Our room was spacious and thoughtfully appointed. Bed was comfortable and everything was very clean. We had a small balcony overlooking the square. The location was perfect for walking to all the major sites. We also used e-bikes and scooters and there were many around the square. The Loggia bar and breakfast were lovely and the staff was friendly and helpful. The square had lots going on including farmer’s and flea markets during the day and live music at night. We loved it! Would stay again.

Stayed in September 2023

It's in the center of the old city in front of a hundred years old community yards, surrounded by ancient buildings. The room gives you a view of the city, which is unique to see in any European city.

Stayed in September 2023

The room was so noisy. At night and early in the morning . The room was right next to the kitchen and we could hear everything that was going on in there. The noise of plates , the noise of glass bottles, the staff talking etc. we didn’t sleep well at all. But the room itself was beautiful. At check I explained it all and the lovely lady took the drink bill off my account. So thank you !!

The location was great, the breakfast was great, the roof top bar was fantastic and the staff that run it were amazing. The room itself was beautiful .

Stayed in September 2023

We really loved the location and the history of the property .

Stayed in August 2023

Need to sort out AC properly

Stayed in August 2023

Very nice authentic hotel.

Stayed in August 2023

Rooms were old but authentic Italian the pizzeria square outside noisy in the morning

Location and there was the option to park our hire car although it was £25 per day roof terrace a bonus but limited views of Florence sky line

Stayed in August 2023

Nothing.

Hotel Palazzo Guadagni was excellent. The staff was friendly and professional, and the room was exactly as advertised. The hotel check-in happens on the 3rd floor -there is a small elevator- and the room I stayed in was a family room on the 1st floor, so the manager my own check-in in the vestibule the leads to the 1st floor rooms. That was fantastic because it meant I didn't have to make my whole family go all the way up, just to then go down. The room was beautiful, classically styled, well lit and very well maintained. Exactly whatyou expect in a city like Firenze. The breakfast was wonderful, as well. There were several options of food for all different type of palates and dietary needs. I had a car and the hotel took care of getting it parked and retrieved for me. I couldn't have asked for more. Would I go again? Yes, in a heartbeat. I highly recommend Hotel Palazzo Guadagni.

Stayed in July 2023

Beautiful palazzo to stay in. The ideal Firenze experience. Friendly staff. Breakfast on the terasse, with view on the city. Parking service arranged by the hotel.

Stayed in July 2023

The staff at the desk were amazing. The hotel was in a great location and was comfortable and clean.

Stayed in July 2023

Beautiful terrace and great location. Slightly away from the hustle and bustle but still very much in the happening part of Florence.

Stayed in July 2023

Amazing hospitality!

Stayed in July 2023

Giovanni and Alberto running the balcony bar are friendly, professional and fun. Rita in the breakfast room was so helpful, going above and beyond for us. We loved Martina and the front reception desk team. Everything about your professionalism and attitude thrilled us. We will be back often.

Stayed in July 2023

Nothing

Everything especially the staff

Stayed in July 2023