Via Santo Spirito 14, Santo Spirito, 50125 Florence, Italy
#61 of 371 hotels in Florence
Guests' ChoiceBased on 366 hotel reviews
9.0Cleanliness
9.2
Comfort
9.2
Location
9.6
Facilities
8.8
Staff
9.6
Value for money
8.8
Free WiFi
9.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 11, 2024
Luiz
BrazilUnfortunately it’s not possible to order eggs for breakfast.
Amazing experience for those who are looking for staying in a real palazzo. Also, the staff and locating were great! Definitively would come back.
Stayed in March 2024
Reviewed: April 8, 2024
Staci
United States of AmericaLighting could be better and an iron and ironing board in the room would be helpful.
Room was a good size but could use better lighting and a mirror that isn't shadowed. Location was perfect - residential yet walkable to everything. Breakfast was the cutest set up and very personal.
Stayed in April 2024
Reviewed: April 4, 2024
Stephen
IrelandThe Bed was extremely noisy when you move in it and the breakfast was not great. Only sweet options but limited at that. Great coffee though !
The location and the room itself was spectacular
Stayed in April 2024
Reviewed: April 3, 2024
Jan
United KingdomWe made the mistake of walking with our bags so we were disheartened when google map directions led us astray a few times before we got to the landmark Palazzo Guicciardini on the Via de Guicciardini - and then realised the hotel Palazzo Guicciardini is on Via Santa Spirito! Best to get a taxi to the hotel then explore Florence without the baggage.
The room was beautiful, the bed was superbly comfortable and the shower in the big bathroom was fantastic. The staff were very kind and Niccolo went far above and beyond expectations trying to ensure our comfort when there was an issue that was no one's fault. Beautifully located, not just for beautiful Florence and the River Arno but also not far from La Carriara for the best gelato and Gino's Bakery just by the Pointe Vecchio for coffee and fantastic cannoli and everything tastes incredible.
Stayed in March 2024
Reviewed: March 26, 2024
Anne
AustraliaThe staff were very helpful and accomodating. Lovely old style mansion which was very elegant. Loved the area around shops and restaurants
Stayed in March 2024
Reviewed: March 22, 2024
Lavinia
United KingdomBeds really hard but that is purely my preference and not a criticism
Just absolutely beautiful… the correspondence from when we landed to arriving was excellent.. so so helpful
Stayed in March 2024
Reviewed: March 20, 2024
Alondra
United States of AmericaEverything was perfect. Exceeded by far my expectations.
Stayed in February 2024
Reviewed: March 12, 2024
Kay
United States of AmericaFriendly staff, great location, beautiful room.
Stayed in February 2024
Reviewed: March 3, 2024
Abi
LebanonI didn't like the bathroom , it's very small
Stayed in March 2024
Reviewed: March 3, 2024
Jeremy
United States of AmericaNothing
Perfect location, excellent rooms, and very helpful staff
Stayed in February 2024
Reviewed: February 27, 2024
Majid
United Arab EmiratesThe AC did not work properly so we had to open the windows which attracted a lot of mosquitoes. Also, it's located on a busy street. Therefore, there was a lot of noises due to opening the window. Otherwise all the rooms have no canceling and do not hear anything from the outside.
The location is amazing. The room is very spacious and beautiful. There is amazing artwork all over the room on the walls on the roof everywhere everything was beautiful the furniture was amazing. The bathroom was new and renovated. It has a large shower.
Stayed in February 2024
Reviewed: February 27, 2024
Majid
United Arab EmiratesThe shower was very small for tall people
The amazing location its very close to all the importance areas, but also away from the loud noise and crowds. The rooms were huge. Bathrooms were clean, and all services were available. The staff were very very friendly, and always attentive to all the needs and are always available.
Stayed in February 2024
Reviewed: February 23, 2024
Gökhan
TurkeyThe place is very authentic and very hospitable in the same time. Just a few rooms, so it really feels like your home, everything is very individual. Personal is very kind and helpful, special thanks to Margerete who helped us with some parking questions. You are very special👍
Stayed in January 2024
Reviewed: February 20, 2024
Giwrgos
GreeceThe bathroom had a smell of sewer but that is understandable given the fact that the building is old.
Beautiful Palazzo located near pointe vecchio. Very close to all the must see sights. The personnel were extremely helpful and always ready to assist with information. Many little coffee shops and little shops to see nearby.
Stayed in February 2024
Reviewed: January 18, 2024
Vasiliki
Greecethe hotel was beautiful! very close by foot to all the attractions of the city! the rooms were very large and comfortable and very tasteful! the staff was very friendly and helpful! the only negative for my tastes was the breakfast because it was only with sweets! however, we had a great time and if we come to Florence again we will prefer this!
Stayed in January 2024
Reviewed: January 8, 2024
Tatiana
NetherlandsThe only thing missing was a bathrobe.
Amazing non-intrusive service and excellent facilities. No charge to stay with a dog!! First time ever!
Stayed in January 2024
Reviewed: December 2, 2023
China
United States of AmericaGorgeous palazzo in a fantastic location. Great breakfast and beautiful room. Very comfortable bedding and large, modern bathroom. Very obliging staff who helped us when we arrived later than planned.
Stayed in November 2023
Reviewed: December 1, 2023
Jeremy
United KingdomMore hangers in the wardrobe …. That’s it
Great room, friendly efficient hotel ( more apartments) than a hotel, but there is a reception. The rooms are exquisite
Stayed in December 2023
Reviewed: November 30, 2023
Nadezda
United States of AmericaThe entrance is hidden
Uniqueness, space
Stayed in November 2023
Reviewed: November 30, 2023
Oxana
ItalyConvenient location just 10-20 min walk from the main sights, a beautiful historic palazzo. Clean quite rooms. Great area for restaurants.
Stayed in November 2023
Reviewed: November 30, 2023
Ulrika
SwedenWonderful hotel!
Stayed in November 2023
Reviewed: November 18, 2023
Kayla
United States of AmericaI wished that the staff stayed a bit longer than 7 pm to respond to guest needs. Nevertheless, there was a number to call in case of emergencies. The dining room for breakfast was lovely, but as someone who needs to avoid sugars & carbohydrates, I would have appreciated a bit more protein at breakfast. There were various yogurts available, but boiled eggs would have been helpful.
The site is a floor in an antique building & is beautiful & cozy. The staff were friendly & responsive. I also liked that the hotel was on the less busy side of the Arno & yet close to the Ponte Vecchio.
Stayed in October 2023
Reviewed: November 17, 2023
Jason
AustraliaAbsolutely stunning property in a fantastic location, cannot fault
Stayed in August 2023
Reviewed: November 6, 2023
Jessica
AustraliaNot enough power points in the room.
Really beautiful rooms, good location. Walking distance to everything and some nice meal options on the same street. Staff are very helpful and friendly, especially Margherita. Nice general atmosphere.
Stayed in November 2023
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