Reviews of Hotel Palazzo Vecchio This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Via Cennini 4, 50123 Florence, Italy
#253 of 372 hotels in Florence
Guests' ChoiceReview Score
Based on 405 hotel reviews
8.0Score breakdown
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Cleanliness
8.5
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Comfort
8.3
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Location
9.3
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Facilities
7.9
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Staff
9.0
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Value for money
8.0
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Free WiFi
8.8
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Reviewed: March 29, 2024
Susana
Canada2 Reviews9.0“very good”- • Leisure trip
- • Solo traveler
- • Small Single Room
- • Stayed 3 nights
location
location
Stayed in February 2024
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Reviewed: March 1, 2024
Gustavo
Brazil36 Reviews3 helpful votes8.0“Good and well placed”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Breakfast had no fruits except for one type. The pillows were very uncomfortable.
The room was really clean and had enough space for two people. The location is perfect for visiting all the tourist spots. The staff was very nice.
Stayed in March 2024
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Reviewed: February 21, 2024
Saadet
Turkey18 Reviews2 helpful votes8.0“Great city. Appropriate hotel. A computer could facilitate the guest's access to on-line tickets.”- • Leisure trip
- • Group
- • Small Single Room
- • Stayed 3 nights
Two annoying experiences: The taxi driver at the station whom we asked whether the hotel was within walking distance from the station SAID it was 10 mins by taxi and took us to the historical Palazzo Vecchio straight from the station with our suitcases, in stead of OUR Hotel and of course charged us....Very vexing....Secondly, there was no computer available to check our mail for a printout, where our pre-booked tickets for Uffizzi had been sent, and the staff on duty that morning weren't very helpful; the young lady wasnt very techno-savvy and the skillful young man at the computer didn't help with the technical difficulties to reach the website on our phones so we lost a lot of time in the morning, Later, he apologized and paid our taxi fee to the UFFIZZI.
Great location. Hotel within 5 min-walking distance from the station and 10 mins to Duomo. Supermercato very close to the hotel. Clean and quiet rooms at the back. Breakfast was satisfactory in every way. The hotel met our expectations
Stayed in February 2024
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Reviewed: February 16, 2024
Hanyan
Denmark13 Reviews7.0“Good location”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
The facilities are all very old but can be use. It is noisy during the night.
The location is very good and easy to find.
Stayed in February 2024
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Reviewed: February 13, 2024
Frawley
Ireland4 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Very friendly reception staff, very helpful with finding my way around Rome
Stayed in February 2024
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Reviewed: February 8, 2024
Madonna
United Kingdom11 Reviews1 helpful vote7.0“Good location and good price. Hotel very pleasant.”- • Leisure trip
- • Solo traveler
- • Standard Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Mainly the lack of plug points for charging phones and IWatch. One is not enough. Also, there was a kettle but no plug point in a safe place.
Situation. Staff very helpful and pleasant. Breakfast excellent. Room very spatial and clean. Very quiet. More than sufficient for a short stay.
Stayed in February 2024
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Reviewed: January 17, 2024
Virginie
United Kingdom45 Reviews12 helpful votes9.0“Excellent stay for a weekend away”- • Leisure trip
- • Group
- • Triple Room
- • Stayed 2 nights
Nothing and we will book this hotel again
The hotel was 5mn walk from the railway station / tram station and 10mn by foot to the Duomo. We had a 4 beds room, a king size and 2 single for 3 people. The room was very cleaned. Bed comfy. The room was nice and warm, very quiet. As stated by previous reviews, the bathroom is small but got what we needed, good hairdryer. Balcony . Breakfast had a good range of food, lovely fresh fruits, mini muffins / doughnuts which are nice for a little treat. The hotel stall were very helpful. We came to Florence last August for 5 days so stayed a little bit further afield, however for a short stay (2.5 days), the hotel is the ideal location, good price and most of it very cleaned and comfortable.
Stayed in January 2024
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Reviewed: January 17, 2024
Marina
New Zealand6 Reviews5 helpful votes8.0“Comfortable stay”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 2 nights
You can hear the neighbours bathroom.
Clean and comfortable for us. Location to the train station was excellent as we were also meeting our tour group then hence this choice. Bit of a walk to the touristy spots but we enjoy walking and sightseeing so it didn't bother us at all.
Stayed in January 2024
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Reviewed: December 24, 2023
Fernandes
Portugal2 Reviews2 helpful votes8.0“Great location!”- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 9 nights
- • Submitted from a mobile device
The only downside is that you have to leave the key at the desk every time you leave the room. I do understand tho. Also you can listen to the noise of other rooms / outside but if you are a heavy sleeper it won’t bother you :)
Location is great, super close to the train station and metro. 10 min walk from the duomo and major part of the city.
Stayed in December 2023
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Reviewed: December 18, 2023
Eleonora
Australia37 Reviews2 helpful votes8.0“Best asset: the location!”- • Leisure trip
- • Couple
- • Double or Twin Room with Cathedral view
- • Stayed 3 nights
We had a few little issues: the local TV channels did not work; only CNN and BBC, when we wanted to see the italian TV! A technician finally fixed it on the second day. The cleaning ladies were a bit absent minded!
The location was the best asset of this hotel. The hotel was ok for a 3-star, but compared to other 3-star hotels, this one needs a bit more "heart"! It was clean and comfortable, though. The shower, a bit small.
Stayed in December 2023
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Reviewed: November 27, 2023
Jae
United Kingdom1 review9.0“This is a great hotel to recommend!”- • Leisure trip
- • Family with young children
- • Economy Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Breakfast was amazing and staff are very polite and helpful. Hotel location is also wonderful!
Stayed in November 2023
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Reviewed: November 22, 2023
Ermelia
Australia10 Reviews1 helpful vote7.0Good- • Leisure trip
- • Travelers with friends
- • Quadruple Room
- • Stayed 3 nights
- • Submitted from a mobile device
Location close to main attractions
Stayed in November 2023
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Reviewed: November 11, 2023
Mario
Malta9 Reviews9.0“Excellent”- • Leisure trip
- • Group
- • Quadruple Room
- • Stayed 3 nights
nill
VERY GOOD
Stayed in November 2023
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Reviewed: November 1, 2023
Jane
United States of America1 review1 helpful vote9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Small Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Location to train station
Stayed in October 2023
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Reviewed: October 25, 2023
Badenhorst
South Africa8 Reviews7.0Good- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
There is no electric plug for kettle at the coffee station in the room. Bathroom very small. English TV channels have poor reception.
Location was perfect!
Stayed in October 2023
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Reviewed: October 19, 2023
Karen
Malaysia45 Reviews2 helpful votes8.0“Satisfactory”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Room needs some repair- toilet flush not working well.
Close to train stations and all other attractions. Staff helpful and attend to our needs.
Stayed in October 2023
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Reviewed: October 17, 2023
Emilia
United States of America5 Reviews1 helpful vote9.0“Very comfortable, clean and great location”- • Leisure trip
- • Couple
- • Double or Twin Room with Cathedral view
- • Stayed 4 nights
- • Submitted from a mobile device
Would have liked better breakfast options
Close to train station and yet it was quiet and not far from the center
Stayed in September 2023
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Reviewed: October 16, 2023
Mbog7811
United States of America18 Reviews9.0“Nice facility with super nice staff!”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 4 nights
Location right around the corner from the Firenze train station. Good for travel and a short walk to most sites. Was what we needed.
Stayed in October 2023
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Reviewed: October 8, 2023
Imelda
Ireland1 review9.0Wonderful- • Leisure trip
- • Solo traveler
- • Small Single Room
- • Stayed 4 nights
- • Submitted from a mobile device
The location was excellent
Stayed in October 2023
-
Reviewed: October 6, 2023
Bruno
Brazil5 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 2 nights
- • Submitted from a mobile device
Employees kind
Stayed in October 2023
-
Reviewed: October 4, 2023
Rostam
United States of America3 Reviews9.0“This was a great start to our vacation.”- • Leisure trip
- • Couple
- • Triple Room
- • Stayed 3 nights
liked everything.
Location was great, very close to the train station. The staff were great. answered all question. suggested restaurants and stored our luggage. Room was good size and the bathroom was nice with good shower.
Stayed in September 2023
-
Reviewed: October 1, 2023
Hiya
India9 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 1 night
- • Submitted from a mobile device
Room is too small for 4 people
Location is great!
Stayed in October 2023
-
Reviewed: September 26, 2023
Amy
United States of America3 Reviews9.0“Great location and wonderful breakfast.”- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
The bathtub was very narrow, so it wasn't a comfortable soak in the tub after a long day of walking.
The staff spoke English very well, which made things easier for us. The breakfast was a huge, delicious spread of food, so we didn't have to go out to a café.
Stayed in September 2023
-
Reviewed: September 25, 2023
Gurusinghe
Sri Lanka4 Reviews8.0“Central location, good for a short stay in Florence.”- • Leisure trip
- • Solo traveler
- • Small Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
Wish they had refilled the tea sugar sachets and left and left a spoon etc.
It’s conveniently located near the station as well as close to the main attractions.
Stayed in September 2023
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