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Piazza San Lorenzo, Genoa Historical Centre, 16123 Genoa, Italy
22 September 2015
눉There was no hot water for the first two days of my stay. Despite complains and request for a different room nothing was done until the third day of my stay. Hotel stuff did not offer any re-compensation for the inconvenience and did not seem to care about the complains. There was a lot of noise coming through the walls from other rooms and hallway. I do not recommend this hotel, especially if you appreciate warm shower and peaceful sleep.
눇nice location, in a beautiful old building
27 August 2015
눉It was very hot outside and the airconditioning was not working sufficiant, so it was very hot inside too. Our "big medieval ballroom's" downside was, it just had one very small window, so even at night only very little fresh air could come in. But the staff brought us a big ventilator, which helped a bit.
눇The staff is very friendly and helpful. We stayed for the second time in one of their appartments. The first time we were on the top flor of an old building in a very modern appartment, this time we were in an appartment almost like a big medieval ballroom. Both were nice.
10 September 2015
눉One of the rooms was turned to a very noisy street - couldn't sleep until 4am! One of the keys wouldn't open the door from inside (when locked) - we were locked in the room and had to wait for someone from the reception to go there with another key to let us out
눇Staying in a palace Very central location, in the heart of Genoa Rooms looked better in the pictures - but were still pretty good
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