Every single thing, if you have a car to get to the centre and main attractions you would probably need to stay there. Most calming and relaxing place with exceptional service and staff

Stayed in April 2024

Lacks a gym

Very clean and super friendly staff. Very good breakfast.

Stayed in April 2024

Very nice Old building so the sound proof is not so much isolated.

Friendly staff, rooms are big , bed is comfy and perfect for a family room.

Stayed in April 2024

Wifi was very bad in my room (San Lorenzo) and no cell reception too. So this made my nights very tough. And also my EU(Netherlands) plugs did not fit in the sockets, only the one in the bathroom worked, the rest are very small to fit.

Room was very good, felt like staying like a local. The breakfast area and main hallway look amazing.

Stayed in March 2024

Nothing

Breakfast excellent Location great

Stayed in March 2024

The heat / air was difficult to lower the temperature (early January). Room was a little warm.

The property is well maintained. The breakfast is fantastic (lots of options: pastries, bakery items, fresh fruit, eggs, ham/cold cut meats, cheese, and great coffee). The staff was very helpful and attentive.

Stayed in January 2024

Good location beautiful hotel friendly staff we had a great time with the family

Stayed in January 2024

The park Palace was an amazing stay on the hill of Florence. Amazing stuff, beautifully decorated old Villa made you feel like a century ago. Wonderful breakfast, and very close to all the attractions walking distance.

Stayed in January 2024

Not much to report as negative

Reserved last minute and honestly cannot believe my luck. The place is charming, rooms are spacious and very tastefully furnished. Classic without being baroque. The hall is ideal if you want to enjoy a coffee in am authentic Tuscan setting. Loved it

Stayed in December 2023

Initially the location felt a little bit far away from the town center, but we ended up rather enjoy the walk to the town and back.

A rather luxurious setting, the room was big and comfortable, breakfast was good quality. A pleasant surprise.

Stayed in December 2023

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Stayed in November 2023

Not much to dislike

This Hotel met all our expectations and then some, very pleased we chose it and would return in a heartbeat

Stayed in November 2023

The room was a bit cold.

The breakfast was very good, the location is about 25 mins walk from the centre of Florence, there is a bus stop outside of the hotel & the bus takes you into the centre but you need to be there 5/10 mins early as it sometimes runs bit early or late & doesn’t stop if nobody is standing at the stop. You can purchase bus tickets from the hotel.

Stayed in November 2023

Nothing, everythong during my stay with my family was perfect.

Lovely hotel located just a few minutes from Boboli's Gardens, Palazzo Pitti and Piazzale Michelangiolo, in a charming area. The staff is very friendly, makes you feel at ease, and helpful each time you need them. The rooms are large and the beds very comfy. The breakfast 'buffet' is a must, with a large choice of sweet and savoury dishes.

Stayed in November 2023

Food options in the hotel in evening were limited... a very small 'bistro' menu when I initially arrived, but then nothing at all as the staff shut the restaurant for the off-season. Apparently there are nearby restaurants within a few minutes' walk... they did look nice, but I didn't try them.

Hotel was well-located between downtown Firenze and the small village of Arcetri, in a very nice neighbourhood (but not close enough to downtown that it felt 'urban'). Room was large and comfortable. Staff were very friendly and accommodating.

Stayed in November 2023

The staff was amazing! Our room was beautiful.

Stayed in October 2023

Q. What could have been better ? A. We could have been there longer.

A beautiful site, up the hill, out of town, we had such a lovely room with a terrace overlooking the pool and garden area. Our trip was in celebration of my wife's birthday and the staff were so helpful, organising a bottle of Prosecco, Flowers and a Fruit platter for our arrival. Transport is readily available to take us to town, or we did walk about 15 minutes down a back road to Ponte Vecchio on a few occasions as the weather was amazing for our weekend. The breakfast was abundant and very enjoyable, we also took some time on the terrace for a light lunch and vino, there were no complaints.

Stayed in October 2023

Wifi doesn’t work in room

Stayed in October 2023

There is building work going on next to the garden rooms - these are also right by the main road, so not quite as relaxing as expected, I’m sure staying in the main building of the hotel would be better so double check when you are booking! Only three pillows in the room a little strange for a double. Overall a great place though and would recommend just not necessarily the garden rooms

Lovely pool and decor, nice bathroom, really easy to catch the bus from directly outside the hotel

Stayed in October 2023

The electric plugs are not compatible with standard converter plugs for international travellers

Close to Florence

Stayed in October 2023

Nothing

It was aesthetically, so beautiful. I had been staying in a very generic hotel prior to this Park Palace has character.

Stayed in September 2023

There was nothing not to like…

This is a wonderful family and couple friendly hotel. Previously a private home with lovely garden grounds. The staff was very nice, professional and accommodating! The bedrooms were very clean, with pretty decor and the mattress was comfortable. The bathroom was marbled with bath / shower combination with great water pressure! It was one mile within walking distance from the city center. We loved walking on the quaint paths to the Florence city center. The hotel will help you arrange taxi service. There is also a near by bus service. Breakfast was delicious with many options and was open bistro in the after noon and evening. All meals were very good!

Stayed in October 2023

I do wish that they would vary their bistro menu just a bit throughout the week. Our bathroom could have used a bit of updating. The shower door leaked horribly. But honestly that was probably the worst of that. Also, the room needed more natural light. But the size was wonderful for our family of three.

The breakfast was nice. I like eggs and they offered both scrambled and hardboiled. I loved their coffee machine. Fresh ground coffee and fresh sweet milk! Loved sitting on the terrace. The staff were very kind and helpful. Loved the location and grounds.

Stayed in September 2023

Nothing

Please see my review for 17 Oct - 18 Oct. The Park Palace Hotel was so wonderful, I booked an additional night. Next time I’ll bring George!

Stayed in October 2023