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Via Piero Gobetti 15, Centro Storico, 10123 Turin, Italy
2 April 2016
28 March 2016
눉The cleaner just walked into the room without knocking - twice!
눇Excellent spa. The swimming pool was closed for repairs but the hotel compensated us, as we'd specifically chosen the hotel for the pool and enquired about it on check in.
29 March 2016
눉We had a very poor experience in the restaurant, extremely disappointed! It took 30 minutes to get water on the table, 45 minutes to order and get a wine list. We have a 3 year old and 6 month old so the wait was not ideal. Once we had ordered, only one course, it was another 30-45 minutes, no bread brought to the table, the wrong wine! Other clients were given a amuse-bouche we were not! Overall we were sat in the restaurant for 2.5hrs, when other clients were served more courses and were in and out of the restaurant before we had even had an opportunity to look at desserts! The food was very nice, just a real shame about the service and general lack of attention to detail.
눇The reception staff and concierge were great! Lovely room and helpful with 2 very young children
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