Viale Morgagni 19, Careggi - Rifredi, 50134 Florence, Italy
#234 of 371 hotels in Florence
Guests' ChoiceBased on 233 hotel reviews
8.1Cleanliness
8.6
Comfort
8.7
Location
8.2
Facilities
8.2
Staff
8.2
Value for money
8.0
Free WiFi
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 10, 2024
Jeremie
FranceTV was not working (not a big deal). Air conditioning was not working for cooling ; at reception desk, I was told the city doesn’t allow it before June 1st. As a result, it was hot in the room and not easy to sleep well. From room 514, I could hear customers talking from next door room ; their TV was working properly as the sound was high
Staff was great. Hotel is situated close by tramway station which results easy to go to city center. It was very convenient to have parking in hotel. It was clean
Stayed in April 2024
Reviewed: April 7, 2024
Obul
United KingdomToo costly for the facilities on offer . The reception staff were not cooperative and cold minded . Requested for a UK- EU new adapter , but could not get one and was told there were no power sockets that I could use to charge anywhere inside the room and hotel lobby though I could see the power sockets everywhere in lobby . Few other hotels offer adapter on request in urgency . Front office staff not receptive to different culture and language
Location is accessible by public transport directly
Stayed in March 2024
Reviewed: March 18, 2024
Enrico
ItalyThe room and the bathroom were very clean and new. The staff was super friendly, nice and professional. The location is a bit far from the city centre but perfectly connected with the tram (the tram stop is about 4 minutes on walk). The price is competitive. The bed very comfortable
Stayed in March 2024
Reviewed: December 10, 2023
Cielo
ItalyNo complimentary water and tea/coffee. There is also no provided slippers
The place is closest we can get to our business venue. Surrounded by shops and restaurants.
Stayed in December 2023
Reviewed: December 9, 2023
Gina
PortugalNothing
Great room
Stayed in December 2023
Reviewed: November 22, 2023
Zaheer
United KingdomParking. Trying to access the hotel parking is a bit of a joke tbh. One way system but when you do find it on you nth attempt is fine and secure
Great reception staff, very helpful and willing to go the extra mile. Wide choice for breakfast. Next to all local amenities and connections to town.
Stayed in November 2023
Reviewed: November 12, 2023
Roberta
United States of AmericaGet the address for parking garage. Without it you will be driving around on one way streets, looking for what seems like an easy drive around the corner. Parking is tight. There are pillars dividing each space. Wifi is glitchy.
Location. Easy access to Tram. Easy 20 minute ride to Duomo area. Free parking. Staff super helpful. Comfie bed and pillows - firm but with a little give.
Stayed in November 2023
Reviewed: October 16, 2023
Charles
AustraliaThe television didn't work and the hotel were not able to fix it, in spite of being adked three times.
Stayed in October 2023
Reviewed: October 10, 2023
Heather
United KingdomThe breakfast was a little limited.
The room was lovely - they only had a triple left to book and it was very comfortable. The staff were nice about storing our bicycles and the hotel was easy to find. We found a nice restaurant just across the street and it was simple to catch a tram from a short walk away.
Stayed in September 2023
Reviewed: October 10, 2023
Raffaele
ItalyBathroom is small.
The room was comfortable, breakfast is good, indoor parking place for your car. Close to the tram station, in 10 minutes you are in Santa Maria Novella.
Stayed in October 2023
Reviewed: October 2, 2023
Zeyad
IraqThe house keeping is open the door while we are sleeping even if the don’t disturb sign is attached to the door, they did it twice.
Stayed in October 2023
Reviewed: September 30, 2023
Sidney
United States of AmericaThey told us breakfast was included and then charged us 10 euros each for mediocre breakfast
The b beds were comfy and you could black out the room with the window shutters
Stayed in September 2023
Reviewed: September 26, 2023
Annalisa
FranceThe hotel was clean and in a perfect location for our needs. The staff was nice and very supportive with our requests.
Stayed in September 2023
Reviewed: September 17, 2023
Avinash
United KingdomCleaning staff opening the door a few times despite the no disturbing sign on the door knob
Clealiness , good location , pleasant staff
Stayed in September 2023
Reviewed: September 5, 2023
Victor
GermanyThe breakfast was horrible and made us feel really bad.
Great value for money.
Stayed in July 2023
Reviewed: August 23, 2023
Wivine
United States of AmericaThe location was little far from center, WiFi wasn't working well. The area didn't feel too safe when I walked at night from the bus station.
Staffs were attentive and helpful, room was clean / bed was comfortable and I enjoyed the breakfast very much!
Stayed in June 2023
Reviewed: August 17, 2023
Elena
Romaniacomfortable bed, clean room, helpful staff, public transport nearby, delicious breakfast
Stayed in August 2023
Reviewed: August 13, 2023
Arshia
United Kingdomfar from central but good connections and asked for double bed but got two singles
Clean, staff were great
Stayed in August 2023
Reviewed: July 22, 2023
Vinny
IrelandNothing
It was close to Tram line for city center. Got secure parking.
Stayed in July 2023
Reviewed: July 10, 2023
Chaitra
United States of AmericaBreakfast can be better.
Super clean , beds were firm the way I like it.
Stayed in July 2023
Reviewed: June 26, 2023
Zeljka
SerbiaThe staff was very kind. Location is good.
Stayed in June 2023
Reviewed: June 17, 2023
Lucija
NetherlandsThe only bad thing about it is that however good the hotel is, it's impossible to have a good night of rest because of the neighborhood it is in. Starting with a neighbourhood party few buildings down the road, okay that one eventually finished so you're thinking okay I can sleep now. But then 5 ambulances are running up and down, having the siren in the middle of the night to full blast. And to finish, on a Saturday morning, before 6am we had a sudden wake up call by a thousands of glass containers and bottles being smashed, assuming the trash service was being done.
The hotel is pretty newly equipped, the furniture is durable and good quality, and the rooms are quite big. Everything was very good when it comes to the hotel itself. The staff were nice and pleasant, advised us we can park in the hotel garage. The breakfast was really good, very nice!
Stayed in June 2023
Reviewed: June 7, 2023
Gh
United States of AmericaThe room was clean, breakfast was very good. The hotel was very close to tramway, to grocery stores and restaurants.
Stayed in June 2023
Reviewed: May 31, 2023
Mary
ItalyParking is covered garage beneath the hotel... lots of one way streets to get from drop off baggage spot in front to parking entrance. Parking garage has a few tight corners so glad that I had a small vehicle; however, very nice that it was free parking.
Easy to find. Parking spot out front to help in bag drop off and check in. Close to tram stations that provided easy access to downtown Florence. Great breakfast. Comfortable quiet room. Glad it wasn't too hot since AC / fan didn't work very well.
Stayed in May 2023
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