I didnt like the noise from the hallway. We had the first room. The front lady was talking to much on the phone on speaker!

The location is very nice and safe, very close to Trevi, Villa Borghese, Spanish Steps, etc. The room was pretty big and clean and we had everything we needed.

Stayed in April 2024

No such thing

The stuff was very helpful,very friendly,has answer all questions we had

Stayed in March 2024

All ok

V quiet

Stayed in February 2024

Couldn't get the hang of the TV set. Not a fan of the virtual registration process. I kept getting messages even after completing the registration process. No key or card. The building door and the hotel door opened by tapping a code. You need to have a smart phone and internet connection. It worked for us but be aware.

No breakfast (though there was a nice cafe right beside the entrance of the Relais and there was a good coffee machine and kettle for tea. Very comfortable bed, very nice bed linen, great bathroom with many quality toiletries, everything was spotless.

Stayed in January 2024

The price. It was too expensive.

All the rest was ok.

Stayed in October 2023

No breakfast. First night room had no AC. Bed and pillows a bit hard

Great location. No noise. Clean and staff cordial.

Stayed in July 2023

The only thing we think could have been better was cooler air conditioning. It wasn’t terrible, but the room could get a little warm. It was not bad enough to keep us from booking again though.

It was very conveniently located to all of the major sites. The staff is amazing!! Very comfortable room.

Stayed in July 2023

Excellent location within walking distance of Trevi Fountain, Pantheon, Spanish Steps etc. Staff very welcoming, friendly and helpful. Room had electric jug, coffee pod machine and many extras. Good security in building, supermarket nearby.

Stayed in June 2023

Can't think of anything we didn't like.

First of all, the location is perfect. We could walk to everything. The beds were very comfortable. Staff are helpful and friendly.

Stayed in June 2023

Just to be aware of access to the building after hours involves using your phone to unlock the door. This is very simple, just a matter of going to a website and clicking the open button, but it requires data access. The hotel staff were always there when we needed them but it isn't a traditional hotel in the sense that the front desk staff are not there over night. They were there about 12 hrs a day. The rooms are cleaned daily though and I would say the service was great.

The room was very clean and comfortable. Our room was very quiet although it faced the back of the building so a room on the other side might have heard more street noise. Very nice location next to a subway station but we usually didn't need it because it was a nice 30 min walk to many of the sights downtown.

Stayed in May 2023

The room was excellent and had EVERYTHING I needed. Great coffee, shower and staff! I had delayed luggage for a business trip. The owner and staff were SO CURTEOUS in helping me locate a few stores to get by with. Loved the place, def be back!!

Stayed in June 2023

Our stay at Relais Piazza Del Popolo was the highlight of our vacation at Rome! Staying at Relais Piazza Del Popolo makes you feel that you took a private apartment but still having access to daily room service. We did our check-in online few days prior to our stay at the hotel. After you finish your check-in, they will provide you with the virtual key that you will need to access the hotel. I was a bit hesitant about it at first but it was pretty easy and clear. The staff are very friendly and welcoming. Once you arrive, they give you an overview of the city, and advice on where to go and how to go to the best spots in the city. They are very cooperative and helpful and will answer all your questions with patience and kindness. The location is the greatest thing about this hotel. It is 10 mins away from the Spanish Steps. 1 minutes away from the metro station and close to almost all touristic attractions in the city. The room was very comfortable. It was cleaned daily. We were offered cold water and a piece of candy at the end of each day to wish us good night. I will definitely come back to this hotel if I come back to Rome.

Stayed in May 2023

Directions to the property.

Beautiful place. Comfortable and modern.

Stayed in May 2023

The breakfast was a little sparse, one coffee and a croissant!

The location was ideal, and the staff very helpful.

Stayed in May 2023

Really nice place. Small room for improvement is that the accomodation is located in quite a big building so more specific directions to the entrance would have been good. Although the entrance is right beside metro exit which was convenient.

Staff were brilliant. Very helpful and friendly. Location was great. We only used public transport once to get from the airport. Entrance to building was to close to metro exit. Location is within walking distance of Vatican city, Colleseum and most of the major tourist spots. Very nice building, really well kept and cleaned daily. Really good value for money. Genuinely would stay here again if staying in Rome.

Stayed in May 2023

perhaps more comfortable pillows for our next stay

the property was spacious and stylish. it was comfortable with easy access to all Rome has to offer, conveniently located right next to Piazza del Popolo. the staff made it extremely easy for check in and looked after us well with daily amenities and service. I would definitely stay again! the elevator was an extremely appreciated necessity if you have several pieces of luggage!

Stayed in May 2023

The elevator is old and one night it did not work - probably because someone had not closed the door. We are elderly and were concerned about managing several flights of stairs. After contacting Booking the problem was resolved. The other concern was that when we first entered the building it was not clear how to find the room. Our reservation was for room 34 but we did not know it was on the third floor. Signage would have helped.

Our reservation with another accommodation fell through at the last minute so this reservation was last minute and we did not know what to expect. We were very pleased with this hotel. The room was great; the bed was great; and the location was walking distance to all of the attractions.

Stayed in April 2023

The fact that management requested that I had to pay the City Tax fee which has already been paid to the Booking Agent the amount of €21

Not much for some one that doesn’t like sweets

Stayed in October 2022

We stayed for 4 nights. It would be nice to have our towels changed once. Also, in my opinion, there shouldn't be an option to add breakfast to your booking. You have to go to a cafe nearby for breakfast. When I booked our stay I hadn't realized it. I found out from the reviews. I chose to add it anyway because in the reviews they said that it was a nice cafe. As it turned out, this nice cafe closed and they sent us to one that is just not good. It is on a very busy street with no space to seat but only 4 tables on the pavement. It is also not very clean and the included "breakfast" was one coffee or a juice and one croissant or sandwich. We only went there once and looked for another cafe for the rest of the days. We found a fantastic one and there are also others that are very close to the hotel and are much better than the one included in the price. I would have liked from the hotel owner to at least acknowledge the fact that this wasn't a breakfast that one would pay for! Instead he tried to convince us that this is the "Italian way"....

Magnificent location. We could see the Porta del Popolo from our window. We could easily walk to Piazza Navona and see the sights or take the metro (the entrance is just outside the building door) to go further. I traveled with my mother. Our room was large. There was plenty of space for our luggage and to move around. It was cleaned every day.

Stayed in October 2022

One of the quietest places we’ve stayed at. Great location.

Stayed in October 2022

The pillows weren’t the best. Also, we’re late sleepers and the noise in the hotel itself woke me up a few times. It was a little echo-y in the hotel. This is being very picky though. Overall I thought it was a great place to stay.

Location was amazing. 10 steps away from a metro stop. Great option for coffee just across the street and some further options 5-10 minutes walking away. There was an elevator so we didn’t have to lug our luggage up 3 flights of stairs. Place was quaint and tucked away enough that there wasn’t any outside noise. Bed was comfy. Jacuzzi tub was a wonderful addition. AC in the room. Clean.

Stayed in October 2022

No breakfast included.

Great location, too close to metro and bus station but on foot all sightseeing is too close too. Clean room and fantastic memory foam matress and pilow. Polite kind and helpfull host.

Stayed in September 2022

Had trouble with unlocking the front door on the street by using a phone and app, but our hosts gave us a physical key, so no problem. Younger more tech savvy guests may not have the same problem as us..We are not so good with new technology.

No breakfast provided, but good bakery and cafe on the ground floor of the building, at good prices.

Stayed in September 2022

Nothing really

Location is perfect

Stayed in August 2022