Nothing.

Perfect location to take advantage of the beautiful views and ambiance of Gubbio, with the hotel building adding to the authenticity of the stay.

Stayed in April 2024

accessibility by car was not appropriate as the hotel is located in the old town, parking was far by 10 minutes walk, breakfast was limited

Good Location in the Old Town, nice property as located in the old Palace, but lot of stairs to go up and down so you need to travel with limited luggage

Stayed in March 2024

Old structure, need some upgrades.

Great position, great team.

Stayed in November 2023

The many stairs and sections within the hotel. Easy to get lost in the building.

Location, nice breakfast

Stayed in October 2023

Public areas are looking worn

Loved the spacious room with views of the lovely city and valley Breakfast had plenty of options Location in Gubbio's historical center was excellent Discount to restaurants was appreciated Access to patio Comfortable beds Room amenities

Stayed in October 2023

If you come driving is somewhat cumbersome to get there.

Just about everything!

Stayed in October 2023

A few stairs to climb in addition to the 2 lifts

Very friendly staff

Stayed in September 2023

Location is perfect; breakfast was fine No flaw, and good value for money

Stayed in August 2023

Nothing not to like. Hotel is brilliant with "old school" comfort and style.

Location in this fantastic town is awesome!

Stayed in August 2023

Nothing

The ladies who worked in the restaurant and all the staff were professional, friendly and very helpful. The location was great. The place has an old fashion atmosphere that I appreciated.

Stayed in August 2023

The bathroom was attractive to look at but the old-fashioned shower in the bath did not work as well as it should have done. Breakfast on the balcony was very pleasant, but the coffee was tepid and bitter and the pastries were not particularly tasty.

This is a strikingly attractive hotel in the centre of Gubbio with several well kept and attractive gardens at different levels. The view from our balcony was magnificent and the room itself was very well furnished. The staff were without exception helpful and efficient.

Stayed in August 2023

There are a lot of stairs to reach the check-in from the street level. From there, an elevator was available. Be prepared for the bell tower in the piazza to chime every 15 mins. ;) Driving in Gubbio is not for the faint of heart! Free parking was available, but was a bit of a walk to reach.

One of a kind property, lovely courtyards, great view. Hard working staff, and a good breakfast included. I had a back flare up on the date of our planned departure, and was unable to drive. The staff were able to extend our stay another night. The location was great!

Stayed in June 2023

None.

Location is very convenient, the views are stunning. Very authentic interiors.

Stayed in June 2023

everything else was fabulous!

everything… only the bed was hard as a rock …

Stayed in June 2023

Bell tower ringing loudly every 15 minutes throughout the night. Took a long time for hot water to come through shower in morning. A lot of stairs to get to rooms (and carry cases down).

Location was perfect - especially for seeing the palio in piazza outside. Breakfast was good. Bedroom (Medici Suite) was large with beautiful garden just outside window.

Stayed in May 2023

old bathroom, bad lighting in the bathroom, poor sound insulation in the windows of the room, not very nice room for the breakfast, too many stairs

location, dimension of the room.

Stayed in May 2023

Noisy church bells every quarter hour. Needed slightly longer bed for tall person.

Great location, beautiful,peaceful courtyard. Staff helpful in organising collecting bags before I took car to carpark as in historical centre.

Stayed in April 2023

If you arrive by car it’s tricky to find if you trust Google maps. You need to carefully read the instructions beforehand.

Amazing location, right beside the Palazzo Sri Consoli in Gubbio with its stunning views. Staff are wonderful; friendly and helpful, especially Olga who served us apperitivi on the squre, even moving the chairs and table into the sun. The room was spotlessly clean and excellent value for money. Really fabulous stay.

Stayed in April 2023

hard to find anything.

the location, spacious rooms, quiet and friendly staff.

Stayed in March 2023

parking away from the property

the view was incredible!

Stayed in March 2023

Breakfast was fine, but breakfast room is rather busy and less relaxed than ideal. Entry to hotel through a busy bar.

Great location on the main square. Quiet room with fine view. Good help with booking restaurant (La Taverna del Lupo - same ownership as hotel and excellent). Parking arranged locally.

Stayed in October 2022

Challenges in driving up and being in historic area, but that is to be expected, and all the staff was most willing to help.

Fantastic breakfast. Staff was so welcoming and helpful. We had an amazing dinner at their restaurant. The hotel is in an interesting historic building right by the Palace.

Stayed in October 2022

It would have been lovely to have had breakfast in the courtyard garden, but this wasn't straightforward to arrange.

The location and the Relais building itself are beyond wonderful. The courtyard and garden at the hotel are beautiful, peaceful spots - the 'giardino pensile' emphasises the hotel's origins as part of the ducal palace; the decor is sympathetic and the staff warm and welcoming.

Stayed in September 2022

This is an issue common to all of the medieval hill towns, and the difficulty will be shared by every hotel in Gubbio, but driving to the hotel is very unnerving. Medieval streets and modern cars will never be happy companions, but the problem was the most acute I've seen in Gubbio. Many towns impose severe parking and access restrictions, but every street in medieval Gubbio is choked with parked cars. A smaller car will help but some turns are incredibly tight. The hotel manage this as best they can, so you make your way to the Piazza outside and drop off bags. They then record your number plate and direct you to a small multilevel car park near the funicular. It isn't a massive hike back to the hotel, so maybe being directed to the car park first might suit some better. I think a street closure made our detour to the hotel trickier, and google maps should favour a roomier indirect route to avoid some serious squeezes. The location is great,but the catch is getting there.

Gubbio is almost L shaped because outskirts quickly give way to streets that seem almost vertical. With that in mind, Relais Ducale is almost at the apex of that L right on the Piazza Grande, so could not be more convenient for the sights. The hotel is a happy marriage of historical character and modern convenience, and was a bargain at the price we paid. It's a hotel rather than a guesthouse, so perks like a night porter and room service are available. It also incorporates a cafe so is convenient for a quick lunch. A fine buffet breakfast with proper coffee also features. The rooms was palazzo style rather than modern minimalist and a generous size. Some others with exposed stone might have more character, but maybe with a strange layout. There is also a roof terrace and internal garden if you want to lounge around.

Stayed in September 2022