Via San Florido 23, 06012 Città di Castello, Italy
#7 of 30 Holiday rentals in Città di Castello
Guests' ChoiceBased on 54 hotel reviews
9.0Cleanliness
9.3
Comfort
9.2
Location
9.7
Facilities
8.9
Staff
9.7
Value for money
9.2
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 8 April 2024
Liu
New ZealandThe internet was unreliable outside of the main living room.
Location was right next to Duomo and the centre of medieval town. Our apartment was warm and spacious. Eliza our host was super helpful. Everything including details like the olive soap was lovely.
Stayed in April 2024
Reviewed: 26 February 2024
Steve
United Kingdomwhat a place. Really lovely surprise when you enter the building via the lift. Its amazing!! Its location is awesome too. A must stay over in a great place
Stayed in February 2024
Reviewed: 30 September 2023
Matjaž
SloveniaSuperb location, building, rooms. Nice host also let us use the secure hallway to store our motorbike. Everything perfect.
Stayed in September 2023
Reviewed: 25 September 2023
Joshua
SloveniaStaff guided us to parking, helped carry a very heavy bad, was smiling and kind the entire time. Rather than say wifi is not good, wifi in ancient buildings is not easy and they offered it sufficient to work.
Stayed in September 2023
Reviewed: 22 September 2023
Myers
ItalyIt is a lodging travelers dream about. The suite was spacious, the decor simple but fitting into the whole of the structure. Special attention was paid to the lovely soaps and shampoo. We felt welcome and respected. A return is in the future. Five stars.........
Stayed in September 2023
Reviewed: 5 August 2023
Wendy
United KingdomUnique, airy and tasteful
Stayed in August 2023
Reviewed: 1 August 2023
Ethan
DenmarkThis is truly a beautiful and historic building in a perfect location in Citta di Castello. The room we stayed in was fantastic. The building itself is beautifully restored. And Elisa, who greeted us and helped us for our two-day stay was wonderful. She gave us great recommendations for restaurants and local tips in general. She even guided us to the hotel parking place in town personally. Thank you, Elisa!
Stayed in August 2023
Reviewed: 11 June 2023
Robert
United KingdomN/A
We had an apartment which was beautiful right in the middle of the city walls. Location was fantastic and our host was amazing so friendly and welcoming, she could not do enough for us.
Stayed in June 2023
Reviewed: 20 April 2023
Neil
United Kingdomgreat location in town with character
Stayed in April 2023
Reviewed: 8 April 2023
Nick
AustraliaNo negatives.
Everything was fabulous. Elisa was extremely helpful and delightful. The apartment was super clean, very big, great bathroom and very comfortable. Location was really central and just a lovely town.
Stayed in April 2023
Reviewed: 6 April 2023
Audrey
United Stateslovely property, clean, all we needed and warm on a very cold day. the location is excellent.
Stayed in April 2023
Reviewed: 2 April 2023
Iuliana
RomaniaWi-fi connection was available only at and near the reception. But we managed, thanks to the staff again.
The location was great! We stayed in huge apartments, big rooms and kitchen, very nice and helpful staff, we felt like royalty. Grazie mille Elisa and Lorenzo!
Stayed in April 2023
Reviewed: 3 February 2023
Patricia
Italyall was perfect!
it is perfectly located, easy to park outside de wall city or the hotel provides parking inside the walls, in any case super easy.
Stayed in February 2023
Reviewed: 5 January 2023
Francesca
ItalyMattresses were not super comfortable, but it wouldn’t stop us going there again!
Beautiful location, right in the centre
Stayed in January 2023
Reviewed: 14 October 2022
Jane
United KingdomThe location, character of property, generous accommodation with pristine linen and towels. Supportive receptionist.
Stayed in September 2022
Reviewed: 12 September 2022
Luke
SpainThe kitchen could have been better equipped, as it was very basic.
Wonderfully traditional apartment in the centre of Città di Castello. We appreciated the friendly welcome from the manager. The view of the countryside framed by stone walls and tiles of the residence was delightful.
Stayed in July 2022
Reviewed: 2 September 2022
Nicola
United KingdomWe knew there would be no aircon on booking, but in the exceptional heat (40+) it was hard to keep the room cool. Fans and advice on when to open the shutters/windows helped.
Wonderful historic palazzo, lush bathroom, delightful host.
Stayed in August 2022
Reviewed: 18 August 2022
Marc
Francekitchens could be better equipped.
amazing location and period building in the heart of the old town. comfortable beds and cool despite the heat. Elisa who manages the property could not be lovelier. makes you feel like you are staying with friends.
Stayed in August 2022
Reviewed: 12 August 2022
Augusto
Italylocation, kindness of the owner
Stayed in August 2022
Reviewed: 6 August 2022
Lars
Netherlandsinstructions were a bit. vague, like how to enter after office hours was not clear but after a phone call with the manager it was sorted out. similarly on check out no instructions and no follow up so we just left as we assumed the right way to do it.
very nice appartment with a great location
Stayed in July 2022
Reviewed: 23 July 2022
Eilidh
United KingdomThe shower tray was very slippery
The room was spacious and location was good
Stayed in June 2022
Reviewed: 8 March 2022
Ryan
United Statesvery clean comfortable and wonderful staff
Stayed in March 2022
Reviewed: 8 March 2022
Richard
United KingdomNothing
Lovely character apartment in an old building right near the centre of the town. Very comfortable rooms with a good shower and simple facilities to prepare a basic meal if you wish to although as it's only a few steps to some very nice bars and restaurants you won't need to. Just 20 metres from a cafe for breakfast but still nice and quiet. The hosts were lovely and very helpful.
Stayed in March 2022
Reviewed: 26 November 2021
Martin
Austriawe stayed in the largest flat with a small balcony directly next to the tower. great view from the balcony and good facilities for a longer stay. well equipped kitchen although no basic things such as sugar, salt, ...
Stayed in October 2021
Showing 1 – 25
Umag, Croatia
Portsmouth, UK
Sölden, Austria
Las Vegas, USA
Dubai, UAE
Bytom, Poland
Cow Bay, Australia
Pollença, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content