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  5. Reviews of Hotel Roma

Reviews of Hotel Roma This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Roma, 66, Ortigia, 96100 Syracuse, Italy

#12 of 51 hotels in Syracuse

Guests' Choice

Review Score

Based on 123 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.8

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    8.7

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 17, 2024

    10
    The staff are amazing. I must give a huge thanks to Roberto and Erminia (I’m sure I’ve spelt that incorrectly). They wer
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was construction going on, but it didn’t really affect us as we were out most of the time.

    Loved everything about the property. The openness, how bright and airy it felt, the location.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    9.0
    Great couple of days there. The staff are all brilliant and so helpful
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    All the staff were really friendly

    Stayed in April 2024

  • Reviewed: April 9, 2024

    9.0
    This is a wonderful hotel, with wonderful staff. I would highly recommend it!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The location could not have been better

    Stayed in April 2024

  • Reviewed: November 13, 2023

    10
    Gorgeous Siracusa at its best
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Nothing

    Absolutely wonderful hotel. I wouldn´t hesitate to come back. The staff, the breakfast and the room were the best.

    Stayed in October 2023

  • Reviewed: November 11, 2023

    9.0
    Loved the location, outdoor restaurant, room size and wonderful staff
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    The furniture in the room could have been a bit more elegant and updated.

    The location was the best. The staff was excellent. The rooms were large and comfortable, breakfast was lovely.

    Stayed in October 2023

  • Reviewed: November 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Family Room
    • Stayed 5 nights

    Perfect Location

    Stayed in October 2023

  • Reviewed: November 2, 2023

    9.0
    Great staff and location in Ortigia
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Slow elevator. The second floor carpet from the elevator presented as dirty. No doubt it was vacuumed regularly but it doesn’t look good at all. The rest of the hotel (that we saw) and our room was very well kept up.

    Staff were excellent. They noticed it was my wife’s birthday and put some treats in our room.

    Stayed in November 2023

  • Reviewed: October 26, 2023

    9.0
    Lovely stay in the centre of Ortigia
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location, in the center of Ortigia, next to the Duomo. Staff was friendly and helpful. Breakfast offered lots of choices including eggs, local pastries and yoghurts.

    Stayed in October 2023

  • Reviewed: October 25, 2023

    10
    Our stay was very comfortable to end our stay in Sicily
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff and facilities were exemplary and perfectly located.

    Stayed in October 2023

  • Reviewed: October 21, 2023

    9.0
    Refuge in ortiga
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There were two small lights on the wall (one was the air-conditioning monitor) that were lit up and in my line of sight that affected my sleep. No doubt when this room is refurbished (we had a standard room on third floor) it will be addressed but otherwise room was clean, constable, spacious and had wonderful balcony with view along to the Duomo. I would stay here again

    Location was great for sights, restaurants and ease of walking around ortiga. Staff helpful. Outside terrace and reception modern and comfortable. Breakfast was good. There is a calmness about the hotel that made it very comfortable. They work with a taxi driver who is excellent and helpful.

    Stayed in October 2023

  • Reviewed: October 16, 2023

    9.0
    Excellent location, beautiful hotel, lovely breakfast. Highly recommend.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Carpets in hallways were really dirty. A small thing like that should be taken care of as it detracts from the otherwise beautiful setting. It was nearly impossible to reach the hotel by car. The hotel should suggest a place for visitors with cars to park, and pick them up from the car park.

    Luxurious breakfasts. Room quiet despite being on main square. Loved the location in the heart of Ortigia, and easy walk to everything.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    10
    Exquisite experience
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is open cater in the heart of Ortigia. The hotel is tastefully decorated, very well taken care of, staff is very helpful and provide excellent service, breakfast is included and was absolutely wonderful. Our stay was absolutely exquisite.

    Stayed in October 2023

  • Reviewed: October 13, 2023

    10
    Best decision to have chosen Roma Hotel for my stay in Ortigia
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    That I had to leave.

    We had a wonderful stay at the hotel for 5 nights. The location of the hotel was second to none, a few steps from piazza del Duomo. The room was very comfortable and well appointed. The cleaning staff did fabulous job and were very accomodating. The breakfast was superb. I had a rental car and used their valet service to park and retrieve the car. Every single staff member was curteous and pleasant. Had dinner at the restaurant one evening and had a fantastic meal. The chef is exceptional.

    Stayed in September 2023

  • Reviewed: October 12, 2023

    8.0
    Excellent central location with valet parking
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Some breakfast choices a little limited, e.g. flakes only, no muesli or unsweetened yoghurt. Room a bit dull, all brown!

    Location was excellent, right in the centre of Ortigia. Staff friendly and helpful. Valet parking superb. Good selection of whole fresh fruit at breakfast.

    Stayed in October 2023

  • Reviewed: October 11, 2023

    10
    Amazing!!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The elevator was a bit confusing if more than one floor was pushed.

    It is a beautiful hotel and the facilities were lovely! The room was spacious and had everything we needed. The view from our room was awesome, especially at sunset. We loved the courtyard as well. The breakfast provided and the service was unbelievable! There was so much fresh food and so delicious! The hotel was close to everything. The valet parking was a plus!

    Stayed in September 2023

  • Reviewed: October 11, 2023

    10
    Great!
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    The location was perfect. The room was great as was the staff and breakfast.

    Stayed in October 2023

  • Reviewed: October 3, 2023

    9.0
    Excellent place!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location was excellent

    Stayed in September 2023

  • Reviewed: October 2, 2023

    10
    It was great
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location and restaurant

    Stayed in September 2023

  • Reviewed: October 1, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location, beautiful rooms with everything you need to feel comfortable.

    Stayed in September 2023

  • Reviewed: September 28, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    lift needs to be renewed ;(

    breakfast outside car valet service (no parking at the hotel)

    Stayed in September 2023

  • Reviewed: September 25, 2023

    10
    Beautiful authentic Italian hotel in the middle of the town,
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We did a few circles of the block before we realised that the busy, narrow pedestrian street was where the hotel sat, and although our GPS was telling us we couldn’t drive down it we actually could. The hotel did text us a PDF on how to find the hotel by car but I suggest a quick video would be more helpful. There are designated car parks in front of the hotel so no issues with parking and leaving the car with the valet.

    Convenient location right in the middle of the old town close to restaurants and major sites. Authentic building that overlooked a lovely town square. Valet parking and the car was retrieved for you whenever required. Great leisurely breakfast every morning. We had dinner at the restaurant one night and the food was amazing,

    Stayed in September 2023

  • Reviewed: September 22, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Classic room with balcony on top floor. Generally room good but balcony almost a waste as very small with a full height wall in front of any view all you could view was the sky!

    Location

    Stayed in September 2023

  • Reviewed: September 22, 2023

    10
    Great location
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    This hotel is very convenient located . They have amazing stuff that go above and beyond to help with with everything!!! The breakfast was vey delicious with lots of options to choose from.

    Stayed in September 2023

  • Reviewed: September 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Breakfast choices good have been a little more varied

    Great location and room was well serviced.

    Stayed in September 2023

Showing 1 - 25

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