Via Roma, 66, Ortigia, 96100 Syracuse, Italy
#12 of 51 hotels in Syracuse
Guests' ChoiceBased on 123 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.8
Facilities
8.8
Staff
9.4
Value for money
8.7
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 17, 2024
Daniela
AustraliaThere was construction going on, but it didn’t really affect us as we were out most of the time.
Loved everything about the property. The openness, how bright and airy it felt, the location.
Stayed in April 2024
Reviewed: April 9, 2024
Fiona
United KingdomAll the staff were really friendly
Stayed in April 2024
Reviewed: April 9, 2024
Lee
United KingdomThe location could not have been better
Stayed in April 2024
Reviewed: November 13, 2023
Eduardo
MexicoNothing
Absolutely wonderful hotel. I wouldn´t hesitate to come back. The staff, the breakfast and the room were the best.
Stayed in October 2023
Reviewed: November 11, 2023
Armand
United States of AmericaThe furniture in the room could have been a bit more elegant and updated.
The location was the best. The staff was excellent. The rooms were large and comfortable, breakfast was lovely.
Stayed in October 2023
Reviewed: November 9, 2023
John
AustraliaPerfect Location
Stayed in October 2023
Reviewed: November 2, 2023
Louis
United States of AmericaSlow elevator. The second floor carpet from the elevator presented as dirty. No doubt it was vacuumed regularly but it doesn’t look good at all. The rest of the hotel (that we saw) and our room was very well kept up.
Staff were excellent. They noticed it was my wife’s birthday and put some treats in our room.
Stayed in November 2023
Reviewed: October 26, 2023
Tod
SwitzerlandGreat location, in the center of Ortigia, next to the Duomo. Staff was friendly and helpful. Breakfast offered lots of choices including eggs, local pastries and yoghurts.
Stayed in October 2023
Reviewed: October 25, 2023
Susan
AustraliaThe staff and facilities were exemplary and perfectly located.
Stayed in October 2023
Reviewed: October 21, 2023
Carole
United KingdomThere were two small lights on the wall (one was the air-conditioning monitor) that were lit up and in my line of sight that affected my sleep. No doubt when this room is refurbished (we had a standard room on third floor) it will be addressed but otherwise room was clean, constable, spacious and had wonderful balcony with view along to the Duomo. I would stay here again
Location was great for sights, restaurants and ease of walking around ortiga. Staff helpful. Outside terrace and reception modern and comfortable. Breakfast was good. There is a calmness about the hotel that made it very comfortable. They work with a taxi driver who is excellent and helpful.
Stayed in October 2023
Reviewed: October 16, 2023
Laura
United States of AmericaCarpets in hallways were really dirty. A small thing like that should be taken care of as it detracts from the otherwise beautiful setting. It was nearly impossible to reach the hotel by car. The hotel should suggest a place for visitors with cars to park, and pick them up from the car park.
Luxurious breakfasts. Room quiet despite being on main square. Loved the location in the heart of Ortigia, and easy walk to everything.
Stayed in October 2023
Reviewed: October 15, 2023
Elina
United States of AmericaThe hotel is open cater in the heart of Ortigia. The hotel is tastefully decorated, very well taken care of, staff is very helpful and provide excellent service, breakfast is included and was absolutely wonderful. Our stay was absolutely exquisite.
Stayed in October 2023
Reviewed: October 13, 2023
Leonard
CanadaThat I had to leave.
We had a wonderful stay at the hotel for 5 nights. The location of the hotel was second to none, a few steps from piazza del Duomo. The room was very comfortable and well appointed. The cleaning staff did fabulous job and were very accomodating. The breakfast was superb. I had a rental car and used their valet service to park and retrieve the car. Every single staff member was curteous and pleasant. Had dinner at the restaurant one evening and had a fantastic meal. The chef is exceptional.
Stayed in September 2023
Reviewed: October 12, 2023
Lloyd613
United KingdomSome breakfast choices a little limited, e.g. flakes only, no muesli or unsweetened yoghurt. Room a bit dull, all brown!
Location was excellent, right in the centre of Ortigia. Staff friendly and helpful. Valet parking superb. Good selection of whole fresh fruit at breakfast.
Stayed in October 2023
Reviewed: October 11, 2023
Daniela
CanadaThe elevator was a bit confusing if more than one floor was pushed.
It is a beautiful hotel and the facilities were lovely! The room was spacious and had everything we needed. The view from our room was awesome, especially at sunset. We loved the courtyard as well. The breakfast provided and the service was unbelievable! There was so much fresh food and so delicious! The hotel was close to everything. The valet parking was a plus!
Stayed in September 2023
Reviewed: October 11, 2023
Evelyn
United States of AmericaThe location was perfect. The room was great as was the staff and breakfast.
Stayed in October 2023
Reviewed: October 3, 2023
Monica
United States of AmericaThe location was excellent
Stayed in September 2023
Reviewed: October 2, 2023
Kathryn
United States of AmericaLocation and restaurant
Stayed in September 2023
Reviewed: October 1, 2023
Svetoslava
BulgariaGreat location, beautiful rooms with everything you need to feel comfortable.
Stayed in September 2023
Reviewed: September 28, 2023
Tomasz
Polandlift needs to be renewed ;(
breakfast outside car valet service (no parking at the hotel)
Stayed in September 2023
Reviewed: September 25, 2023
Natalie
AustraliaWe did a few circles of the block before we realised that the busy, narrow pedestrian street was where the hotel sat, and although our GPS was telling us we couldn’t drive down it we actually could. The hotel did text us a PDF on how to find the hotel by car but I suggest a quick video would be more helpful. There are designated car parks in front of the hotel so no issues with parking and leaving the car with the valet.
Convenient location right in the middle of the old town close to restaurants and major sites. Authentic building that overlooked a lovely town square. Valet parking and the car was retrieved for you whenever required. Great leisurely breakfast every morning. We had dinner at the restaurant one night and the food was amazing,
Stayed in September 2023
Reviewed: September 22, 2023
Stuart
United KingdomClassic room with balcony on top floor. Generally room good but balcony almost a waste as very small with a full height wall in front of any view all you could view was the sky!
Location
Stayed in September 2023
Reviewed: September 22, 2023
Olga
United States of AmericaThis hotel is very convenient located . They have amazing stuff that go above and beyond to help with with everything!!! The breakfast was vey delicious with lots of options to choose from.
Stayed in September 2023
Reviewed: September 22, 2023
Keith
AustraliaBreakfast choices good have been a little more varied
Great location and room was well serviced.
Stayed in September 2023
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