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Via Cavour 295, Rione Monti, 00184 Rome, Italy
June 20, 2015
June 14, 2015
눉The staff was very rude, telling us that a valued guest needed our room half way through our stay, so we were moved to a room in the back corner of the hotel with a broken bed, leaking shower, and the wifi didn't reach the room. We tried telling the woman who checked us in that we were not comfortable switching rooms since we were away in Capri during the switch, having to leave all of our belongings unlocked in the hallway for the whole day. She gave us attitude and said she didn't understand what the problem was and basically forced us to accept the switch. Her reason was because the man who needed our room "required white sheets." Our entire stay felt uncomfortable and we felt unwelcomed because of her clear favoritism toward customers at the expense of us. I would recommend this location but not this hotel.
눇The location was the only positive of this hotel stay.
June 16, 2015
눉Noise from the street - but it is the price you have to pay in such location :-)
눇Friendly and polite staff! Location! Price! Nothing better in this location for such a price!
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