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  5. Reviews of Hotel Smeraldo

Reviews of Hotel Smeraldo 3 stars

Via dei Chiavari 20, Pantheon, 00186 Rome, Italy

#101 of 926 hotels in Rome

Guests' Choice

Review score

Based on 1101 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    9.7

  • Facilities

    8.9

  • Staff

    9.6

  • Value for money

    8.7

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Showing 1 – 25

  • Reviewed: 19 April 2024

    10
    Classy and comfortable.
    • Leisure trip
    • Couple
    • Small Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The first style of room was quite cramped with little air flow. But we were out sight seeing most of the day so it worked out.

    The staff were overly kind, generous and super helpful. They assisted us efficiently and correctly with each question we asked. The property was convenient to all sight seeing in Rome. Perfectly located a stones throw from a bakery, gelato and wine bar. The breakfast and its staff were excellent.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Loved this hotel would recommend. Loved the rooftop
    • Leisure trip
    • Group
    • Single Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Loved everything especially the staff. One slight negative, the breakfast room is quite chaotic in the way it is set up and the hot food was lukewarm.

    Location was great

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Great Hotel for acceptable price
    • Leisure trip
    • Couple
    • Junior Suite with Terrace
    • Stayed 3 nights

    breakfast was nice, room was just excellent

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    A very pleasant stay
    • Leisure trip
    • Couple
    • Small Double or Twin Room - Annex
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very conveniently located.Very helpful staff.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Amazing
    • Leisure trip
    • Family with young children
    • Premium Double Room - Annex
    • Stayed 3 nights
    • Submitted via mobile

    The lifts!

    Love the family suite, great location and easy to get to all major sights

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium Double Room - Annex
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Location is awesome. Room was very clean and comfortable. Staff incredible. Breakfast was excellent. Would recommend!!

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Great location best breakfast and excellent staff.
    • Leisure trip
    • Couple
    • Small Double or Twin Room
    • Stayed 4 nights

    Nothing

    Hotel in excellent location we walked everywhere. Staff were amazing . Breakfast was excellent with everything you could possibly want. Highly recommend.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Small Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The property was very clean and nicely furbished. And the staff were very attentive and kind. We had a wonderfully pleasant stay.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Double Room with Internal View
    • Stayed 2 nights

    Recommended hotel .Very quiet even it is centrally located. Excellent staff ,very helpful.Very good breakfast.We enjoyed it very much

    Stayed in March 2024

  • Reviewed: 2 April 2024

    10
    A great stay in the perfect location
    • Leisure trip
    • Couple
    • Comfort Double Room with Internal View
    • Stayed 4 nights
    • Submitted via mobile

    A great location, walking distance to most sights and lots of restaurants nearby

    Stayed in March 2024

  • Reviewed: 1 April 2024

    9.0
    We will definitely stay there whenever we go to Rome.
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The only thing that was challenging was the noise from outside, which is out of the hotel’s control. A room with a courtyard view is quieter than one that is against the street.

    The location can’t be beat; the breakfast was wonderful; the staff was great; the rooms were comfortable.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    10
    Perfect location!!!
    • Leisure trip
    • Solo traveller
    • Single Room - Annex
    • Stayed 1 night
    • Submitted via mobile

    Position is perfect if you are in Rome to explore. It is in the old side of town near all the main attractions. Staff also friendly, polite and super helpful. Also it looks like it has been renovated recently

    Stayed in March 2024

  • Reviewed: 30 March 2024

    8.0
    Excellent option for a very comfortable hotel close to everything
    • Leisure trip
    • Couple
    • Small Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was great. Well stocked and very nice options. The location was perfect, close to everything but not right at a busy area.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    Wonderful hotel
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    Our suite was an entire apartment and had so much space for us. We loved the location and amenities. Walking distance to all of the major attractions in the city. Beautiful hotel with wonderful staff.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Great location and nice stay in Rome.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room - Annex
    • Stayed 3 nights
    • Submitted via mobile

    Room was small. Knew it would be on smaller side going into the stay, but space is definitely limited.

    Great central location. Close to all the prominent sights. Really strong options at breakfast. Friendly staff.

    Stayed in February 2024

  • Reviewed: 23 March 2024

    10
    Lovely stay- would stay again. Just remember outside noise they cannot control as we were near street and people loud at
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    If they had air conditioning- didn’t know how to turn it on. If they didn’t then that’s why we couldn’t figure it out. :/

    Love this place! The breakfast was great. The staff was awesome and very helpful, especially Gina always asked if we need anything and Manuelle made the best coffee in the breakfast area. Reception staff was pleasant and helpful too. The location was walking distance to pantheon and Trevi fountain. Rooms kept clean and nice.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    We would definitely stay here again! I have recommended this hotel to my flight attendant friends.
    • Leisure trip
    • Family with young children
    • Premium Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Little things: Our room could have used 3 hooks to hang robes or towels. Our toilet seat kept slipping under us, we were too busy touring and kept forgetting to mention it, so that’s on us.

    The location was perfect, abt 30 min walking time to the Colosseum, Vatican, Spanish Steps, Trevi Fountain. We were warmly welcomed, able to stow bags safely while touring and waiting for room to be available. A delicious full breakfast every morning. All staff were very friendly and helpful . We especially enjoyed chatting with Leonardo every morning. We were able to get a room w 3 twin beds, perfect for our party. Room was clean and modern and comfortable. We also enjoyed the lovely rooftop bar twice during our 4 night stay.

    Stayed in February 2024

  • Reviewed: 16 March 2024

    10
    Great hotel in a great location with absolutely wonderful staff
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 6 nights
    • Submitted via mobile

    The suite rooms are very large and plenty of room for storing clothing, luggage, etc. The bathrooms are big enough and have enough room as well. The breakfast is delicious and the coffee and cappuccino service was wonderful.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    10
    Perfect stay , perfect city centre hotel
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Fab location , staff all super helpful, they can’t do enough for you ! Really comfortable beds , super modern bathroom , lovely breakfast

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room - Annex
    • Stayed 4 nights
    • Submitted via mobile

    Could have done with another mirror and more hooks in the room, but apart from that very comfortable

    Location excellent, staff really helpful and breakfast great.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    8.0
    We were very impressed with the reception customer service and the breakfast staff were so attentive
    • Leisure trip
    • Couple
    • Small Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The location was excellent. You could walk to all the sights

    Stayed in March 2024

  • Reviewed: 10 March 2024

    10
    Delightful stay at a great hotel.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room - Annex
    • Stayed 3 nights

    All was good. Loads of breakfast choices and coffee made to order.

    Location was terrific on charming cobblestone side street but close to major sites and quiet at night. Felt like a real neighborhood. Leonardo at the reception desk went above and beyond to be helpful. Gelateria two doors down was a plus. Room was clean and comfortable…not huge but that didn’t matter. Comfy beds.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    9.0
    Great location and cost hotel
    • Leisure trip
    • Family with young children
    • Premium Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was quite small but then there three beds in a double room so not really an issue

    Great location, nice breakfast, helpful staff

    Stayed in March 2024

  • Reviewed: 29 February 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Noise at night (not hotels fault)

    Excellent location. Very Clean & comfortable room. Breakfast was lovely. Plenty to choose from.

    Stayed in February 2024

Showing 1 – 25

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