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Reviews of Souvenir Maya

Via XXVII Aprile 9, 50129 Florence, Italy

#485 of 650 B&Bs and inns in Florence

Guests' Choice

Review Score

Based on 179 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.0

  • Location

    9.3

  • Facilities

    7.5

  • Staff

    9.1

  • Value for money

    8.2

  • Free WiFi

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: October 9, 2023

    9.0
    Florence never disappointed me :)
    • Leisure trip
    • Solo traveler
    • Standard Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Florence never disappointed me! :) Location is perfect! Very central.. My stay was comfort, room is small but cosy and enough for sleeping.. The hotel was really nice with an old classic style! Adorable :) Andrea, was very gentle and helpful, he was there for any question or need, caring and responding with a smile. Many Thanks to him. Absolutely I recommend this hotel!!

    Stayed in October 2023

  • Reviewed: October 7, 2023

    8.0
    Very nice stay for a short business trip
    • Business trip
    • Solo traveler
    • Standard Single Room with Shared Bathroom
    • Stayed 4 nights

    N.A.

    Great staff, Great location, Very comfortable double bed. Be careful, GoogleMap location is wrong, the hotel is at number 9, around 100m away.

    Stayed in October 2023

  • Reviewed: October 1, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double Room with Shared Bathroom
    • Stayed 9 nights
    • Submitted from a mobile device

    I lived in a building behind the corner from the hotel itself, on the 3d floor, and there was no elevator. Also no airconditioning in the room (although I didn’t need it). The price was quite high, but that counts for Florence in general.

    I stayed here for 9 days. The location is perfect, the duomo is within walking distance, the busstop, a small supermarket and restaurants are all nearby. I was supposed to stay in a room with a shared toilet/bathroom, but the hotel offered me a room with its own bathroom for free. The room was small, but clean. There was an iron and a hairdryer in the hallway, which was very convenient.

    Stayed in September 2023

  • Reviewed: September 30, 2023

    8.0
    A gem at the heart of Florence
    • Leisure trip
    • Group
    • Triple Room with Shared Bathroom
    • Stayed 7 nights
    • Submitted from a mobile device

    Andrea is a very good host, gave us direction with a map on all the iconic places, also the restaurants where you can enjoy your meal with reasonable prices. This place is a gem as it is close to all the landmarks if you want to explore Florence. The room we occupied doesn’t have an ensuite bathroom but sharing with other people is not a problem given that there are 3 toilet and bathroom that you can use. There is a water dispenser for hot and cold water and free tea bags provided. There is also a coffee vending machine where you pay €.60 for your chosen coffee. Overall, it is a lovely and reasonable place to stay if you’re not too fussy sharing the toilet and bathroom with other people. Will definitely stay again if I have to travel back to Florence.

    Stayed in September 2023

  • Reviewed: September 13, 2023

    7.0
    It is the cheapest accommodation I found, but you need to get mosquito repellent
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    There are a lot of mosquitoes in the room and there are no screens on the windows. And without open windows it is impossible to sleep because of the heat.

    Location and owner

    Stayed in September 2023

  • Reviewed: June 26, 2023

    7.0
    Overall good. Shame about 1.5 hour delay access to apartment on entry.
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    No one at premises at 2.30 pm . No phone or text contact. Received a call at 4pm sorted out room 79 steps to flats. no access to lift. 3rd floor. All unknown when booked.

    Location near station & walkable to centre. Clean Upgraded with an on suite toilet - good & necessary

    Stayed in June 2023

  • Reviewed: June 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 2 nights

    Mosquitoes at night were terrible. We did not know before the check-in about extra payment of taxes- for a night stay in Firenze.

    The location of the accommodation is good- near the main sights, the shower and room are clean. The host is helpful and cheerful, we could phone him and ask for directions.

    Stayed in June 2023

  • Reviewed: June 6, 2023

    7.0
    Good place, windows in some rooms need a bit of work
    • Leisure trip
    • Solo traveler
    • Standard Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    - I had a difficult time finding the property initially, as the reception opened slightly later than advertised - the windows do not insulate/hide the sound of nighttime conversation from the streets - the windows rattle very loudly if a helicopter goes over/near the building

    - wifi - room light/decor was cute and bed was comfortable - reception was this one very sweet old man after I found the place - warm water in the shared area! (I got sick and had to drink a bunch of that)

    Stayed in May 2023

  • Reviewed: June 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    The shared toilet 🫣 I could wait for long at some point.

    Very good reception from the owner and the workers .

    Stayed in May 2023

  • Reviewed: May 28, 2023

    9.0
    Wonderful
    • Solo traveler
    • Single Room with Shared Bathroom
    • Stayed 12 nights
    • Submitted from a mobile device

    Good place to stay on Florence!

    Stayed in May 2023

  • Reviewed: May 3, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Superior Double Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    small room, dirty (on the first day I stepped on a sharp button that was lying on the floor), I could not close the window (there were no curtains, the shutter mechanism was broken); at first there was bad internet, but when I reported this to the staff, I received a password from another network

    great location, friendly staff

    Stayed in April 2023

  • Reviewed: April 27, 2023

    8.0
    I can totally recommend it
    • Leisure trip
    • Solo traveler
    • Single Room with Shared Bathroom
    • Stayed 5 nights
    • Submitted from a mobile device

    It was a bit dirty and the wifi didn't reach the room. When I needed wifi, I was in the bathroom.

    It was very nice. The size of the room was perfect. The location was really good. The owner is super nice and has a great dog.

    Stayed in April 2023

  • Reviewed: April 12, 2023

    9.0
    great time. thank you
    • Leisure trip
    • Family with young children
    • Superior Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    shower in room shouldn’t be see through

    great location, very nice staff and very accommodating

    Stayed in April 2023

  • Reviewed: April 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Mattress slipping due to small bed size.

    Nice place, very good location near the center, all places accessible by walk. Adrean is very friendly and accomodating. Mattress wasnt very comfortable though, was slipping due to small size of the bed. Rest all very good.

    Stayed in March 2023

  • Reviewed: March 26, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like the separated bathroom from the bedroom. And I also didn't like how thin the door was so people outside could hear us in our bedroom.

    The host was very nice, polite, and responsive to all requests. The room was also very clean and well kept and perfect size for a couple.

    Stayed in March 2023

  • Reviewed: March 20, 2023

    9.0
    Che Bella Firenze!!
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the elevator

    it is close to the tourist attractions and train station

    Stayed in March 2023

  • Reviewed: February 5, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Basic Triple Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent staff, with nice common areas. Room was small and eclectic, but functional. Some water damage, but very clean.

    Stayed in January 2023

  • Reviewed: October 25, 2022

    7.0
    friendly staff
    • Leisure trip
    • Solo traveler
    • Standard Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    strange that a shower was in the room but no toilet; older facility that could use an upgrade

    central and the staff were awesome

    Stayed in October 2022

  • Reviewed: October 11, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Basic Triple Room with Shared Bathroom
    • Stayed 8 nights

    I switched my spacious room without the internet for a tiny room with very good internet, no ventilation and suddenly a sink as a bonus. Can't have all of those, I guess.

    I think for Florence the hotel provides good value for such a convenient location (10' to Duomo). The custodian Andrea was very nice and helpful.

    Stayed in September 2022

  • Reviewed: October 2, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed was really uncomfortable and a lot of noise from the street because of the old window

    Location, the host is very nice

    Stayed in September 2022

  • Reviewed: September 27, 2022

    9.0
    great location, would stay here again
    • Leisure trip
    • Solo traveler
    • Standard Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    for me personally it was most comfortable bed in whole Italy, awesome location, easy to come by a bus from train station, easy to come to airport with tram 10 minutes from here, close to all the main attractions and great cafes, and can’t mention the lovely dog Garry, such a cute doggie🥰

    Stayed in September 2022

  • Reviewed: September 20, 2022

    8.0
    great stay
    • Leisure trip
    • Couple
    • Basic Triple Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    host Andre’s was amazing and helpful friendly so was his partner

    location was brilliant walking distance from station and every thing was at your finger tips in walking distance to your needs

    Stayed in September 2022

  • Reviewed: September 16, 2022

    8.0
    it was a very good place to stay, well- located. staff very helpful!
    • Leisure trip
    • Family with young children
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    the shower had a trick to use it or you would get cold water lol

    the location was perfect and it had a vintage vibe.

    Stayed in September 2022

  • Reviewed: September 15, 2022

    9.0
    Incredible view, kind host, beautiful building, cozy room..but bathrooms could use some work
    • Leisure trip
    • Family with young children
    • Double Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    The only issue was that the showers often flooded. Before booking I would just make sure that this problem is addressed & you should be good to go otherwise!

    Beautiful, unique building with an unbeatable view of Florence. Andrea was extremely kind and accommodating. Even with a language barrier, he actively responded to all of my messages throughout my stay. The location was perfect. Walking distance to all of the sites we wanted to see but also right next to a bus stop if we didn’t feel like walking.

    Stayed in September 2022

Showing 1 - 25

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