All was great

Well mentained, great rooms

Stayed in February 2024

Leaving!

Everything! Location is incredible, with hiking right out the front door. Staff was amazing, food wine were fantastic!

Stayed in October 2023

All the facilities were top class. State of the art spa, the indoor/outdoor pool was absolutely amazing. There is so much to choose from to do at this hotel, it feels like a 5 star resort. Staff were extra helpful when asked for directions on the bus line and shuttle. I highly recommend staying here, the views and location are unbeatable

Stayed in September 2023

The pillows and bed weren't the most comfortable but it wasn't too bad. Dinner was just okay - I'd skip including dinner and just get the breakfast because breakfast was fantastic. Eat at Martina pizza instead (SOOOO good). We also got laundry done and they didn't mention the prices and it came out to 200 euros which was an unexpected surprise. The bath treatment at the spa was also too cold so I didn't stay in it.

The property is very beautiful and peaceful in a wonderful location. Breakfast is amazing and delicious. The location is really great - it's a bit quiter but you can still get to some restaurants really close and some of the best sights within 45 minutes (like lago sorapis hike and tre cime hike). We also loved the steam room and sauna. My massage was fantastic but my husband said his was okay. Overall, I would recommend this place for the location and peaceful atmosphere. Claudia, who works in the dining room, was absolutely incredible - very helpful and kind and went above and beyond to make sure we had what we needed.

Stayed in September 2023

Nothing Nothing Nothing

By far one of the best stays ever. The staff are extremely friendly and over lovely. The breakfast is outstanding. The facilities are one of the best ever. The pool view is nicer than any painting. This hotel is one of the best <3

Stayed in June 2023

our room was somewhat overheated - Thermostat not functioning well. the electrical lighting system is unnecessarily complicated, somewhat. mysterious

beautiful countryside, great hiking trail into The Valley

Stayed in March 2023

Gorgeous location with the ski life right behind the building. This is the absolute family vacation; Ski/snowboard and the spa for the parents, and the indoor pool and playroom for kids. The buffet and food was excellent as well

Stayed in January 2023

thank you for your amazing services! we like everything, the resort and employee and our room! they even surprise us in the breakfast by amazing table decoration when they know we are on honeymoon! thank you for your spa voucher also 😊😇, people who working on buffet are totally amazing, the only things that I wish be there is a private pool for women or Hijab women 🧕

Stayed in October 2022

Everything! The room is just amazing, and Camin, wow 🙏

Stayed in October 2022

Bad Moos is a beautiful resort with lovely staff. Our room was beautifully decorated and super comfortable. With full board the breakfast and dinner options were amazing - well worth the expense and amazing service from everyone. The spa facilities were so nice after a long day of hiking, with the indoor/outdoor pool, saunas and relaxation areas. We stayed for our Honeymoon and they even surprised us with a nice dinner set up and a free treatment from the spa! would highly recommend!

Stayed in September 2022

Breakfast could have had more options. One day we got back to the room after 2pm and it still wasn't cleaned. We then had to ask personally which is not something you normally have to do at a 4star hotel. Otherwise everything was perfect and we really enjoyed our stay!

The hotel has fantastic location, our room was big and comfortable and beautifully decorated. The big bath was a great addition! Upon arrival we were greeted with welcome drinks, the staff prepared a small appetizer in our room as we were celebrating a birthday. Dinner was tasty and plentiful and the outdoor pool was just amazing!

Stayed in September 2022

SPA VIEWS FOOD

Stayed in August 2022

nothing.

Location is quiet and beautiful with lots of hiking tracks. Next to cable car station. Views from our room and from the swimming pool is wonderful. Meals are excellent. Dinner with different themes and dishes every night. Staff are welcoming and room is very clean. Even the afternoon tea (included in the price of half board) is so varied and nice!

Stayed in June 2022

Our room was in the corner, so we did not get the benefit of opening the windows. The room just never cooled off even with the door completely open. Given how cool the air is at night, we hoped to be more comfortable sleeping. Also with the door open, cigarette smoke from below drafted into the room. Additionally, we booked a family suite for 5 people, and there was hardly room to walk, quite literally. One final thing we would say is that a concierge service would have been a nice addition for such a high end resort. For example, we asked about certain services at the front desk, and rather than the staff helping us, they just pointed us to an email address. It was a somewhat impersonal experience overall with the activities, etc.

The meals were excellent. The food was amazing considering the number of people they were serving. We also saw the staff getting various things from around the property like herbs, etc so we knew it was very fresh. It was also excellent quality and taste. We loved Pejo and Stella and the bartender. The pool and spas were incredible. We loved swimming, and the sauna/spa/cool pool, etc were unsurpassed. We also loved the welcome drink. It was a fun reception as well as a good way to chat with other guests. The rooms were nice, cool lighting.

Stayed in July 2022

the location, the breakfast , evening meal, the interior and organisation of the room, the fact that we could take our dog to dinner in the bar,the swimming pool and the spa complex

Stayed in July 2022

Only thing was a lack of air conditioning which I thought there was within the room.

Lovely location for people visiting this region of the dolomites. Parking available. Good check-in process. Excellent restaurant with good breakfast, lunch and dinner. Amazing value for food. We had breakfast included when we booked but offered upgrade to get lunch and dinner included for 10 euros each per person. We were sceptical at first and asked for more information but was good quality lunch and amazing dinner with choices and buffet salad and dessert. Unbelievably good value. We asked how they managed this and it is mainly because most/all hotel guests buy in to this so therefore they are able to offer such excellent value for money. Lovely service from staff all over the hotel. Great facilities

Stayed in July 2022

Brand new hotel, everything is new in the hotel and in the room. Great spa and pool to relax!

Stayed in July 2022

nothing, everything was PERFECT

It was the best hotel we've ever been to! The staff is amazing! There are no words that can describe the experience we had. The dream room, the spa, the food, the warmth and the love. We are sure to return for another perfect vacation, thank you for an unforgettable and perfect experience

Stayed in July 2022

nothing not to like!!

food was absolutely outstanding pool is beautiful and relaxing service excellent location in the mountains with walking, sledging, skiing and snowboarding all on the doorstep

Stayed in April 2022

Nothing

The staff were so friendly and attentive. The food was amazing - so much choice! The pool & spa were perfect for after skiing. Would definitely come back!

Stayed in March 2022

Too good food it’s easy to gain weight;)

Excited food and choices. Stuff extremely friendly. Great wine list and advices around it bu stuff

Stayed in February 2022

the welcoming staff, nothing was too much trouble.

Stayed in February 2022

thhis year not so much snow like in the past

breakfast of champions, mega snacks offered in the afternoon and Michelin star dinner

Stayed in January 2022

everything was amazing! thank you!

Stayed in January 2022