- very bad signal in the mobile, therefore not possible to call or use wifi

- fantastic location - cozy room with a hot private bathroom - TV works - AC works

Stayed in March 2024

There was a leak in the bathroom the first few days, had to use a towel to dry it up or step over it. Could sometimes hear some noise from other rooms using the shower. Neither was a deal breaker for us, but it could be for other people.

Nice stay in a perfect location, only 5 minute walk to Termini train station and 30 minute walk from the Colosseum. Great price for Rome to, was good value for money.

Stayed in March 2024

Everything was super, the train station is near by the apartment. The room was clean and nice. Perfect for relax after a long sight seeing.

Stayed in March 2024

A long time to check-in and could not find my booking for a while two young Japanese ladies also waited a long time and they had been traveling almost 24 hours. No storage space to unpack your suitcase - so two bedside cabinets for socks/t-shirts etc would have been better than open triangle shelfs. Bathroom - no toilet roll holder, No free standing towel rail , as no place to put towel - the bathroom shower glass screen the magnets when you close had no fixing - no soap dish/shower gel/shampoo tray when your taking a shower. Not a good area for lone travellers was warmed by locals about bag theft and on the metro with plenty of police and security about I saw a distressed robbery and felt for the woman., and her group and the approached by beggers/druggies after cash when you were trying to have a quiet coffee in McDonalds and security/police would chase them away my first time in Rome - had no problems in Venice in Oct -

The air con was very good at warming the room, nice giant flat screen tv with netflix and small fridge and expect in a hotel to have a kettle and tea/coffee making as there was a 'breakfast table below the giant tv and most travellers bring their own tea/coffee sachets in case and would buy milk to keep in the new fridge ( small note the shelf was still taped up and foam packing around the shelf), a microwave, The bed was made every day and fresh towels daily during my 3 nights- A microwave would be useful, as sadly the area felt 'a bit dodgy' to go out at night and thats a shame as a few restaurants I would have like to try but would not be relax walking back to Sunmoon entrance - the area just looked rough and the local council should do more as a lot of rubbish about too. it is city centre by the train station but was little street noise and the staff were friendly. I found sunmoon hotel on google maps but was not obvious from the street and obviously had a number of names changes even when I message to say what time I would be there it was like an apartment block and did not want to press the attention buttons so that could be updated. - there was a lot of decorating going on so maybe it was not fully open yet so sure they other points can be looked at, as this is meant to be positive comments to aid the next traveller.

Stayed in March 2024

In general, it can be assumed that there was no window in the room, since the shutters could not be opened. But if you came to Rome to look at the Colosseum, and not to sit in a room, then this is not such a big problem. It may also be confused at first by poor sound insulation, since in the room next to the reception you can literally hear people breathing in the corridor - but at night there was absolute silence and it was comfortable to sleep.

The staff really tries very hard and is attentive to their work, everyone is smiling and always greets you, asking if everything is OK in the room. The location of the hotel is very convenient, near the subway, train station, shops and there are a couple of pleasant places for breakfast. The room was generally old, but very clean and spacious. I think if you paid a little extra and rented a room in a hotel with a higher star rating, it would be very tiny - but here in the room there is even a work desk and the opportunity to conveniently arrange your belongings

Stayed in March 2024

Great location near train station. Very convenient.

Stayed in March 2024

The water got hot pretty slow. Also when we entered there was somehow a weird smell, but after opening the window it was fine. The hotel floor was on the sixth floor. There was a small elevator. For us it was fine, but I imagine for larger people it's harder to fit and for wheelchair users aswell.

It was quite a big room with a spare bed (in our case, cause we were only 2 Persons). The room was cleaned everyday and we were provided a bit of soap, shampoo and fresh towels everyday.

Stayed in February 2024

There is no breakfast. I think for the price we paid, some kind of breakfast should be included.

Very good location, very nice customer service. Good size room

Stayed in February 2024

A bit of signage would help a lot in finding it.

Overall, a great stay. It was a little difficult to find as there wasn’t any clear hotel signage. Equally when you get in the building, it’s not obvious where to go to find the reception room. The room was clean and certainly big enough for us. We walk a lot on city breaks so it wasn’t a big deal for us to walk to all the sights, however Sun Moon is well connected with public transport, being a short walk from the bus and train terminal (takes 35 minutes from the train station to the airport). It’s also near a number of good restaurants, supermarket etc

Stayed in February 2024

The location was excellent - only a 5 minute walk from the train station, and we were able to walk into the heart of Rome to see the attractions. The room was good, not fancy but it had everything we needed and we had enough space and it was very clean. The staff were helpful and friendly and let us leave our luggage with them while we explored before check-in. I loved the lift - it was 120 years old and needed both the inside and outside doors shut to work - a touch of old world charm. We were a bit confused on entering the building because there are several businesses within it but we followed the black rubber matting to the office at the top of the ramp. The hotel was excellent value for money and we couldn't have done better for the price - and the town tax was very reasonable. We enjoyed our stay here.

Stayed in January 2024

No carpet or rugs on the floor, made the room very cold in the morning

Stayed in February 2024

Price was good, Location was very close to Termini station… it was a strange building rather than a typical hotel but it will meet your expectations if you will use the room just to sleep. Lift (elevator) was very old but at least it carried us safely. The room was cleaned every day.

Stayed in January 2024

- I stayed in a different accommodation than the one indicated, located at a different address where I was instructed to go for check-in. - The bathroom was small and not very well-maintained. - Lack of cleanliness

- Value for money - Prompt support from the 24/7 on-site staff - Location

Stayed in December 2023

In our room there was a water heater and the noise is incredible high and not supposed to be there They are aware about it and still they offer the room for their guests

Everything is very clean and comfortable bed

Stayed in January 2024

the old building

it was clean

Stayed in January 2024

That they enter the room without prior notice

The location

Stayed in December 2023

Because we where next to recepcion, at 7 am we listen all the staff starting they shifts and we barely sleep from that hour.

The room was cery cozy and big.

Stayed in December 2023

We waited for staff around 30min just to check in to the room. Some of bathroom areas was a bit dirty, but overall ok. Cleaning staff clogged the toilet by putting all the trash to the toilet. :(

The room was spacious and modern, all described amenities was there. Perfectly working air conditioning, comfy bed, clean sheets.

Stayed in December 2023

Clean, nice and quiet. Has good restaurants next to the hotel and right around the corner from termini station

Stayed in November 2023

Was a little bit of an ordeal to get settled in as you have to go to a different location to get keys, then walk again to find your room, and facilities are a little run down inside but fine overall!

Nice and central, a place to rest your head!

Stayed in September 2023

Very close to bus and train station ,basically closed from everything you need, good for 1 nigh stay. Owner very nice and he agreed for us to leave are luggage that was great.

Stayed in November 2023

The hotel was on a different building

The location is very good

Stayed in October 2023

little noisy as bars where close by

Very close to Roma Termini- 4mins walk

Stayed in October 2023

Would have loved a blanket or duvet. Only had sheet on the bed also would of liked an extra pillow

Quiet room. Had a lift. Was adequate for one night

Stayed in October 2023