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Different location Verona city centre, Verona Historical Centre, 37121 Verona, Italy
20 July 2016
19 July 2016
눉- before arrival a lot of emails from at least 3 different persons at Truly Verona to setup the arrival time and place of meeting and if WE MAY LEAVE THR LUGGAGES (the answer was: YES) and noone there waiting when we finally arrived (then I called and was told that the left luggage office is in another place, but hello! could you not say that in at least one email??) - the lady took photos of our ID cards with her smartphone and I don't even know who she was - after paying we were still asked to leave the credit card full details or a cash deposit in case of damages - the motion sensor in bathroom was the worst thing ever - make sure you have someone dancing some wild dance while you are taking a shower, putting on make up or using the toilet, otherwise the light will turn off every 25 seconds and you will have to move a lot to turn it on again - impossible to open the window at night because of the noise of air conditiong machine outside - the second day when we got back to the apartment after long and hot day we discovered that the cleaning lady had thrown out our private spare bottle of mineral water!!! and there was no still water in the fridge grrrrr
눇The room was spacious and super clean with very nice and modern design in very good location, the bed was ok, but litlle inconveniences caused I would not go back there
18 July 2016
눉The door to the room was hard to open. The agent (whom I caught leaving and chased down the street) had to swipe the entry card, pull then push the door several times to get it open. I gave up and later left it partly closed. The agent was not on site (no one was) and less than helpful. At one point I was texted a request to hurry back because a guest couldn't get in the front door. When I got back I wasn't needed. I shouldn't have been asked at all. And, we arrived a little early and left our bags in the room. The maid was visibly annoyed. And, our safe didn't work - the agent did nothing to fix it.
눇Location was good. The room was nicely furnished and finished.
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