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Reviews of IHR Hotel Villa Emma This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Costa 69, 38032 Canazei, Italy

#54 of 55 hotels in Canazei

Guests' Choice

Review Score

Based on 37 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.4

  • Location

    8.5

  • Facilities

    7.1

  • Staff

    8.3

  • Value for money

    7.9

  • Free WiFi

    5.8

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Showing 1 - 25

  • Reviewed: March 28, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Family Room (2 Adults + 1 Child)
    • Stayed 4 nights

    value/price good ,location good ,staff friendly ,hotel basic but good

    Stayed in March 2024

  • Reviewed: March 21, 2024

    6.0
    Good location
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 5 nights

    Small rooms, all hotel would need a bit of renovation. First day, when I was taking a shower, the shower door fell out at the time when I was closing it. Also, the toilet seat was moving and not tightened tightly.

    Breakfast was tasty, range of choice between eggs, bacon, ham, cheese, breads, some vegetable, fruit. Also sweet breakfast as croissants, jam. The dinner was quite tasty, just pity that almost everything was nearly cold.

    Stayed in March 2024

  • Reviewed: February 24, 2024

    8.0
    Family place with kind personnel and great meal, although a bit older equipment
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 5 nights

    I guess it depends on the room you get, however there were occasional issues with heating, either not working or working very loudly(weird sounds), minor issues with bath/toilette water leakage, looks like the hotel deserves re-fit soon or at least a diligent serviceman. (but on the otherside that would mean price increase...). I Recommend to close window shutters nightly as there is too much light and noise from the street all night, this can also partially resolve heating issues. To summarize, do not expect the golden taps and gigabit wifi in each room for this price, personnel tries to mitigate issues at their best. Overall me and my family were really happy.

    The personnel is very friendly and helpful all times, also the bufet type breakfast and dinner are great. Hotel is nicely located in the walking distance from both Alba and Canazei. Skibuss station is just accross the street, Ski Room nicely solved. The Restaurant/bar/lobby is very nice and free wifi works well there(do not expect the same in the rooms though). Bar Prices as expected, not high. Beds were comfortable. Free parking in front of the hotel. Looks like a perfect starting point for skiing in Ciampach/Sella. Rooms have alll needed and are not too small.

    Stayed in February 2024

  • Reviewed: January 4, 2024

    7.0
    DOLOMITES - UNESCO HERITAGE FOR A REASON
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights

    THIS IS THE 3RD TIME WE HAVE BEEN THERE, BUT UNFORTUNATELY AT THIS TIME, WE GOT ROOM 201. WE DON'T KNOW ALL THE ROOMS, BUT FOR SURE THIS WAS THE SMALLEST IN THE HOTEL. IT WAS A SINGLE ROOM ADJUSTED FOR A DOUBLE BEDROOM WHICH RESULTED IN AN IMPRACTICABLE ROOM WITHOUT SPACE. IF THIS WAS MY FIRST TIME, I DOUBT I WOULD GO THERE AGAIN. SUGGESTION: PAY ATTENTION TO THE CUSTOMER WHO COME NOT FOR THE FIRST TIME AND TRY TO GIVE TO ALL THE PEOPLE A COMFORTABLE PLACE TO STAY.

    THE HOTEL AND THE STAFF ARE GREAT. IF WE CONSIDER THE PRICES OF OTHER HOTELS CLOSE TO THIS ONE, IT CANNOT BE COMPARABLE. DINNER IS GOOD AND YOU CAN SSE THE EFFORTS THEY PUT TO SATISFY YOUR REQUESTS.

    Stayed in December 2023

  • Reviewed: July 4, 2023

    8.0
    Nice place to stay for visiting Dolomiti mountins
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms in the back are near to the river and the windows doean't quite isolate the noise. Also, the bed was not very confortable.

    The hotel have a very nice position, near to the main street (with excelent mountins view) and there are many parking places. The breakfeast and dinner were quite good, friendly staff at the restaurant.

    Stayed in June 2023

  • Reviewed: February 27, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    poor bed/mattress

    friendly staff

    Stayed in February 2023

  • Reviewed: September 11, 2022

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel is older and it was little cold in room.

    Excelent location, rich breakfast and friendly staff.

    Stayed in September 2022

  • Reviewed: August 1, 2022

    8.0
    Great stay, great location and excellent food!! :)
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 8 nights

    The room was really small for 4 adults. I travelled with my family, we had a bunk bed and it wasn't comfortable at all. The wifi wasn't working perfectly, considering that I had to work for many days, I had to use my personal connection, even if I asked them in advance.

    The food was EXCELLENT, especially the dinner. I was a little bit disappointed by the breakfast, there was the machine for coffee/cappuccino, not the best. The cakes were delicious, but the jam was the packed one, it wasn't fresh at all the whole breakfast. The dinner/lunch was perfect, congrats to the chef!! :) The waitresses were amazing, we had a brilliant stay there.

    Stayed in July 2022

  • Reviewed: July 22, 2022

    7.0
    Good
    • Business trip
    • Group
    • Economy Double Room
    • Stayed 1 night

    small room

    Stayed in July 2022

  • Reviewed: July 2, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    smell bathroom, simmilar breakfast, many children accommodated

    nice staff, very good dinner, every day clean room

    Stayed in July 2022

  • Reviewed: June 28, 2022

    8.0
    One week of of nice food accompanied by nice employees.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The only thing I did not really like was for me the pillow. But I also did not ask if another one was present.

    The people working there were just so kind and helpful. They gave our stay an upgrade.

    Stayed in June 2022

  • Reviewed: April 6, 2022

    8.0
    We enjoyed our stay
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 7 nights

    Coffee machine in the dining room would be great

    the food was fine. There was always something enjoyable to eat. It was good value.

    Stayed in February 2022

  • Reviewed: February 25, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 3 nights

    The staff is really friendly, we liked the food and the location. The hotel has all the facilities needed. Rooms are basic, but all within expectations.

    Stayed in February 2022

  • Reviewed: February 20, 2022

    8.0
    highly recommend!!! best place to stay for your ski holiday 👌🏼
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Wi-Fi is not available through out the all facility. good reception is only in the ground floor next to the reception desk. the spa is available only by preorder and with very limited time.

    we came for ski vacation and stayed for a full week. the hotel is located in a perfect place quiet and peaceful very close to the skibus station. the staff was very friendly and helpful. breakfast and dinner was fantastic with traditional Italian cosines.

    Stayed in February 2022

  • Reviewed: August 23, 2021

    8.0
    Nice stay in Canazei
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 6 nights

    The rooms need renovation as does the whole hotel. The hot water in the bathroom wasn't always hot. The price overall is a bit dear, in my opinion.

    I spent there 6 days and overall it was a pleasant experience. The staff is very kind, especially the receptionist Zethira who helped me solve a few problems I had and who was very professional. I liked also the buffet dinner with different menu every night. Breakfast was ok. They have a good parking space and the position is convenient because it is out of the mess but not far from the center and cable cars. They also have a room for your bike and I have seen some electric cars charging through their power lines.

    Stayed in August 2021

  • Reviewed: July 25, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted from a mobile device

    Smoking area on common balcony.

    Very welcoming and helpful staff. Property very close to Canazei (walking distance), very good value for money.

    Stayed in July 2021

  • Reviewed: January 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Excelent food, friendly staff, close to bus stop-excelent for skiing trip

    Stayed in January 2024

  • Reviewed: January 13, 2024

    10
    Great stay, we will surely come back and recommend to our friends!!
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 6 nights

    The breakfast and the dinner were exceptional, great food, from parmegianno, to grilled fish, gorgonzola tiramisu, everything you wished from an italian restaurant!! The lobby was very nice, also the stuff super friendly.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    9.0
    Excellent
    • Leisure trip
    • Solo traveler
    • Economy Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Small room

    Breakfast and Dinner

    Stayed in January 2024

  • Reviewed: June 27, 2023

    9.0
    Good place to stay, good value
    • Leisure trip
    • Travelers with friends
    • Family Room (2 Adults + 1 Child)
    • Stayed 7 nights
    • Submitted from a mobile device

    -

    Friendly staff, good location, breakfast, dinner. Good value for money

    Stayed in June 2023

  • Reviewed: June 26, 2023

    5.0
    Take care with cleaning
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Hotel could be better if rooms cleaning will be done with more accuracy. We didn't want to clean room after guests that used before that room, also we don't have expectations for cleaning every day...bed arranged every day but under the bed dirty and dirty... bathroom too

    City - excellent position related with peaks and passes that we want to visit Food was excellent!

    Stayed in June 2023

  • Reviewed: September 11, 2022

    10
    We had a awesome stay!
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing to complain about. Great price.

    Stayed in September 2022

  • Reviewed: June 27, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 7 nights
    • Submitted from a mobile device

    great location and friendly staff

    Stayed in June 2022

  • Reviewed: September 5, 2021

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very bad and not kind at all!

    Stayed in September 2021

Showing 1 - 25

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