Choose your preferred language. We speak English (US) and 42 other languages.
Based on 288 hotel reviews
Value for money
Booking.com Guest Review GuidelinesTo keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 24 months.
Only a customer who has booked through Booking.com and stayed at the property in question can write a review. This allows us to verify that our reviews come from real guests like you. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone who’s stayed at the property?
We want you to share your story, with both the good and the not-so-good. All we ask is that you follow a few simple guidelines.
We believe review contributions and property responses will highlight a wide range of opinions and experiences, which is critical in helping guests make informed decisions about where to stay.
Contributions to Booking.com are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect.
Whether negative or positive, we'll post every comment in full and as quickly as possible, provided the guidelines are met. We'll also provide transparency over the status of submitted content.
We'll use the same guidelines and standards for all user-generated content, and for the property responses to that content.
We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. Booking.com’s role is to be a feedback distributor for both guests and properties.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
Showing 1 - 46
October 13, 2015
눉Our room had a toilet very close to the hand basin which was very cramped. And relaxation desk
눇Restaurant beside Hotel & Bus stop close by made it easy for meals and getting around. Staff were helpful.
September 20, 2015
눉Coffee machine in the breakfast could be better, not the quality of coffee you would expect in Italy.
눇Good service for its price. We had a room with view to the courtyard and it was dark but very quiet.
September 16, 2015
눉No breakfast. But there are bars very nearby.
눇This is a nice, clean and affordable small hotel. As others have said it is about a half-hour walk from the center - we didn't mind it, in fact enjoyed it as relaxing (and safe). The facilities were clean and the internet was solid. Free parking. Friendly and professional staff. Great place for the price, i'd stay there again.
September 6, 2015
눉30 minutes walking to city centre
눇good bus connection with city centre helpful personel good price (4 people in one room - 100 euro) breakfast included
May 27, 2015
눉The hotel is a bit far from the centre, but walkable- 30 minutes. There is also a bus connection.
눇Siena has beautiful city centre and it is great tonwalk around it. Big breakfast as compared to other hotels in tuscany.
April 21, 2015
눉The bathroom was tiny and due to not having a window it got pretty steamy in there after a shower. Not sure if the place is really worth the (already reduced) 60€ that we paid. That didn't include breakfast but after days of traveling and numerous cake breakfasts we needed a bit of a break from that anyways. The Wifi was freely accessible but it kept disconnecting and you had to type in the cryptic username and password again and again. There should be an easier solution.
눇It was convenient to park our car just outside the B&B in the street since it is not restricted or for residents only. We strolled into the centre of Siena which took about 20-30min at a relaxed pace. There is the option to use a bus as well but we preferred to see some of the town's real life outside the touristic areas.
April 19, 2015
눉The hotel is a fair way out from the city centre, but given the cost one would expect that, wifi signal cracking all the time
눇atmosphere, breakfast, free parking, comfy beds, clean
January 3, 2016
눉Bunk bed faulty, needs repair.
눇Staff very helpful. Parking right outside hotel. Nice breakfast. Bus stop also just outside. Good value.
October 29, 2015
눉Rooms were a little small, no lift but otherwise quite ok
눇Good value, 10 minute drive to Pisa center, super market close by
August 28, 2015
August 18, 2015
눉The beds and pillows were very hard and uncomfortable.
눇A little out of Siena but you can still walk into town.
August 17, 2015
눉Not within walking distance of the city centre.
눇Friendly, helpful staff. Lovely pizzeria next door.
August 8, 2015
눉No lift available so I had to carry my luggage up a flight of stairs
July 26, 2015
눇Very nice staff, parking close to the hotel, comfortable beds
June 12, 2015
눇Staff were very helpful and obliging,
April 30, 2015
눉erroneously indicated on the distance to the city center. The distance is much higher
눇breakfast was delicious
March 13, 2015
눇Free parking, breakfast, helpful staff, cosy rooms, very nice atmosphere
October 13, 2014
눉a bit far from the city center, barely any eating options in the area. We wanted to have dinner and the nearby restaurant was closed although it was 20:00. Ended up eating at a nearby hotel's resturant which was a very bad experience
눇low price, friendly staff
September 21, 2014
눉No elevator, if you have heavy bags, you'll have to bring them up using stairs.
눇Breakfast is included in price. Free parking, Good for families which don't need crowded tourist hotels and noise.
September 4, 2014
눉Location - too long of a walk from the center; buses run every 10+ minutes. The room was filthy. Huge black starburst pattern over the climate control unit, crack in the ceiling from water damage, grey film on the walls, thriving mold in the shower, sticky tile floor in the room.
눇Front desk staff was friendly, breakfast was OK.
August 30, 2014
눉There was a full height wall behind our window! Only a slot of light came in! The room was too small and the bathroom even smaller, with the shower almost over the toilet! There was an unfunctional kitchen sink built-in inside the wardrobe(!!!).
August 27, 2014
눉L'albergo non era facile da trovare. Eravamo a piedi. E 'stato specificato di essere ad una distanza di poco tempo a piedi dalla stazione ferroviaria. Vero solo se avessimo preso la strada verso l'alto la montagna, utilizzando le scale mobili. Questo avrebbe dovuto essere sottolineato. The hotel was not easy to find. We were on foot. It was specified to be at a distance of a short time walk from the railroad station. True only if we had taken the straight route up the mountain, using escalators. This should have been pointed out. We took the bus and asked people who all had no or deviating ideas on the location of this hotel.
August 20, 2014
눉Very tiny room couldn't breath. Very smal bathroom. Overpriced (also because of the Palio)-but not worthy. We were 5 mins late for breakfast..at the end we got it...
눇Room was quiet
August 15, 2014
눉Distance from town's historic center. About 30 min walking. There' also a bus which I didn't use because it was late.
눇Clean small and cozy parking
August 1, 2014
눉The breakfast wasn't so good and we had to stay in a small room underground to take it.Is a pitty that they didn't serve the breakfast outside.
눇Our camera on the first floor was clean and sunny with many windows.The flowers outside the hotel were very beautiful!
July 30, 2014
눇- Sienna is no huge so location is great...by bus few minutes to city center - breakfast very nice...fresh juice, coffee, bread, ham, yogurth....... - room very sweet...villa picolla Siena is right name for this pension. - parking in front of hotel for free - italian restaurant/pizzeria 5 meter from pension...very good pizza
July 25, 2014
눉WE arrived during the Palio and rooms expensive for what was included. Basic breakfast. 3k from centre. Good 2*.
눇Tidy rooms, Next to bus stop to town.
July 24, 2014
눇Great little budget-friendly hotel slightly outside the centre of Siena. Best for those who have a car on holiday and passing through en route to other parts of Tuscany.
July 7, 2014
눉Staff at the front desk not readily available for check out The fact that there is no elevator Rooms are quite dark & there was no view. Not walking distance from train station if you have luggage as it is an uphill walk - needed to take the bus.
눇Quaint clean room; good size. Bathroom & shower facilities were very good. Great breakfast assortment for B&B. 7 minute downhill walk to il centro (without luggage)
June 27, 2014
눉Bathroom much too small! And quite noisy.... Also the tables for breakfast were very small... It was quite hard to eat properly....
눇Excellent staff, especially LEO who works at the reception desk!
June 15, 2014
눉The hotel is a fair way out from the city centre, but given the cost one would expect that. Bathroom was a bit tight.
눇This property is most affordable and is well run and comfortable. The staff were excellent and very happy to help in any way. They spoke very good English
May 20, 2014
눉Rooms a bit small,but then again you get for what you pay and anyway OK for a night's stay.
눇Good value for money,and the pizzeria next door is absolutely amazing.
January 5, 2014
눉Rooms are not soundproof so we could listen a lot of noisy from people leaving the pizza place just 20mts away from the hotel. Breakfast is just average.
눇Very helpful staff, close to bus stop where you can quickly take a bus to the city center, comfortable bed and local wine available in the room.
December 1, 2014
눇Easy free parking, short drive to the city centre, helpful staff and clean quiet digs.
November 16, 2014
October 9, 2014
눉The darkness of the room even though there was one small window
눇One bus into the centre of Siena
September 10, 2014
눉A little bit out of the way for a non-driver.
눇Close to the railway station. Helpful staff. Good value for money. Convenient neighbouring restaurant.
August 29, 2014
눉The bunk bed wasn't comfortable-too soft.
눇Nice, cozy hotel.
August 10, 2014
눉Air con not up to much
August 10, 2014
눉difficult navigating the neighborhood
눇friendly staff, good wifi
July 24, 2014
눉WC was very dirty and the breakfast was not fresh. We were a group of 3 and the second bad wasn’t done.
눇nice people working at reception
July 23, 2014
눉The hotel was a little dated and 'musty'.
눇Very convenient with friendly helpful staff.
June 15, 2014
눉Fridge and air conditioning was inadequate in such hot conditions.
June 8, 2014
눇Quiet room with little street noise. Breakfast was excellent.
April 24, 2014
눇Italian restaurant right next door perfect Breakfast great
January 30, 2014
눇Great for our one night stay
Showing 1 - 46
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.
We'll send you a link to download the app directly from your mobile or tablet
Booking.com is part of The Priceline Group, the world leader in online travel & related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.