Great facilities, clean room (we got a sea view). Pools are clean with crystal clear water. Breakfast was scrumptious. More than enough mud in the post to do the usual 'Mud & Swim' at the beach. Allowed to put my solar panel out in the parking area to keep batteries charged for car fridge/freezer.

Stayed in April 2024

the price and how busy the hotel was

Stayed in April 2024

They have private access to the Dead Sea. Great pool. Breakfast options were good

Stayed in April 2024

Food, realy bad, the main restaurant not a good option

The great team, special thanks for Mr. Saad from the resception team, and Mr. Shared from pool services team, and Mr. Ibrahim from the beach service team

Stayed in April 2024

If the room was booked for 2 adults and 1 child, the extra bed should be free, not ask for 45 JD!

Everything is good.

Stayed in March 2024

The food is not fresh The pools are not warmed

Stayed in April 2024

The food at the restaurant near the reception was not up to expectations. The meat and the bread were not fresh.

All staff were great, they were helpful and very polite.

Stayed in April 2024

The property is vast and probably needs better signage for a first time visitor to find their way easily around it.

A variety of big pools. Direct private access to the Dead Sea beach. Spacious rooms with spacious balconies. Generous room amenities.

Stayed in March 2024

When we arrived the man that brought our luggage waited awkwardly in the room until we tipped him. We didn't ask for our luggage to be brought up, they just took them from us as we were entering the hotel, which is completely fine and standard procedure but I thought it came across quite cheeky/rude to wait in the room until we provided a tip.

Nice hotel located on the dead sea. When we arrived we were greeted with a warm welcome at the reception. Take note that they try to sell you the dinner package at the restaurant for 57/2 people. We only paid for one dinner and then had room service the next night. The dinner at the restaurant was good, but far too much and I'm not sure if it was worth the price- mix grill chicken was overcooked. Better to go a la carte. The hotel says they have a Mexican restaurant, but that has closed and there is no food served at the adult pool, which was a shame as this is where we spent most of our time apart from the sea. The sea part of it was nice, had the mud and showers. It would be nice if there were some soft drinks available to purchase while spending a few hours there. If you have the chance to drive 30 minutes further south there are many amazing places to get great pictures of the dead sea, along with the salt formations. They didn't have this at the hotel, but the swimming experience was still good! The pool bar menu was alright from what we had, shawarma and chicken tenders. Half the main pool was closed off. The room service pizza was average, the cheesecake was okay and the brownie was below average.

Stayed in March 2024

heated pool, nice staff

Stayed in March 2024

to get inside due to security reasons looks bit scary..

private beach mudbath, several pools, big room with bathroom with bath huge variety of breakfast you could also add dinner

Stayed in March 2024

Beach wasn’t as expected. Not all the restaurants were open (we did go outside peak times) and no entertainment.

Big pools and spacious rooms. Spa was big with fitness facilities

Stayed in March 2024

Lot of the services included in the listing were only available at an additional charge, mainly SPA (Sauna etc). The Dead Sea is not accessible at sunset and also the pools, which we found quite annoying, but I guess is hotel policy.

The hotel is very commercial. However the location is great, right at the Dead Sea with private access. Included breakfast buffet is huge and the rooms very comfortable as expected from a commercial chain hotel.

Stayed in February 2024

Nothing. It was pretty much perfect.

Staff are all super friendly and helpful. We ate in the buffet restaurant for breakfast and dinner and the food was very good. The pool areas are clean and with plenty of sunbeds and shade. The beach also has lots of sunbeds and staff on hand to help with any requests. The room was large, clean, and comfortable. Free soft drinks in the mini bar were a big bonus. There is also free tea and coffee. All in all, we had a great stay, and I could find no fault with the hotel. Be aware there are steps and a fairly steep slope down to the beach. Most will manage it easily but anyone with mobility issues may struggle. Also, take swim shoes as the sea has lots of rocks. Late check iut is also available for 50 JOD - this extends the room to 6pm. However, there are excellent changing facilities at the pool on level 1 (near the beach)

Stayed in March 2024

Strict policy forbidding private food and beverage being brought into the room and dining options limited to on site expensive buffet restaurant.

Great location on a private beach on the Dead Sea.

Stayed in February 2024

Hishammuddin al hazaymeh very helpful

Stayed in March 2024

Pillows and bed mattress were uncomfortable

Stayed in March 2024

Mattress on the bed needed replacing as it had no support and drooped massively in the middle

Nice pools and access to the dead sea. The breakfast buffet and dinner were good with lots of choice

Stayed in February 2024

Especially the reception staff like Moath.N he helped us a lot and made our journey a lot smoother

Stayed in February 2024

The hotel has all the other “local” characteristics too. Most women wear hijab and burkini at the pool and beach. Young groups are usually crowds of men in their 20s and 30s. Most women and girls are either with family or absent. There are very many day guests who leave again in the evening. People who drink alcohol at the beach make sure to hide it well, since the alcohol area is restricted to one swimming pool. It is definitely the most crowded and noisiest of the Dead Sea hotels… Holiday Inn is in the same price range and much more international.

I stayed at several international hotels at the Dead Sea. Crown Plaza is the most “local” of the international hotels. It is very family friendly and full of kids. The food there is extremely delicious and the spa absolutely worth the visit, but costs extra. The hotel is very affordable. I had a great time at Crown Plaza and I would stay there again!

Stayed in February 2024

The room was good, and the cafe had a fantastic sunset view. The heated outdoor pool was amazing. The staff was friendly, and overall, the breakfast was okay

Stayed in February 2024

Great location staff, facilities and restaurants. Air con wasn’t working properly only issue.

Stayed in February 2024

Staff Breakfast and dinner not organised well, long waiting

Clean room Good localisation Good food Nice pools and beach

Stayed in February 2024

it was a great experience for me, my wife and the kids! really great value for money! Staff are very helpful and understands the value of customer care.

Stayed in February 2024